Download new mac and the serial number does not work.
Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.
If it's 6 of Lightroom, which is very likely. Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.
You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
Tags: Adobe
Similar Questions
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I try to get lightroom on my new mac and the serial number does not work
I have lightroom 5 on my computer mac laptop. In lightroom I had last year. I am now looking to get on my new iMac and he always tells me that I am using the serial number is incorrect. How can I get lightroom on my new iMac?
For more information on the location or the registration of serial numbers please see these links for assistance:
Quickly find your serial number
Please check that you enter the correct number. Special attention to 0 vs O and 1 l vs.
If you get any type of error, please let us know.
You can also check these links:
Error failed to validate the serial number | CS6
Error "serial number is not valid for this product". Creative Suite
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?
David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac? You can check that your serial number is valid by checking your account on http://www.adobe.com/. You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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You just buy photoshop elements 14 and the serial number does not work
Tried several things but the serial number just doesn't work.
Helpdesk gives me no answer and said that it is a technical question and I will be contacted... wait... and wait.
Please wait until we connect with a representative for the 5th time today.
You have a serial number, or a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswered. What should I do?
Look here
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Last night, I bought Adobe Pro XI and this morning the serial number does not work.
Last night, I bought Adobe Pro XI and this morning the serial number does not work. [deleted by Moderator]
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
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I need to re - install Photoshop and my serial number does not work?
I need to re - install Photoshop and my serial number does not work?
Quickly find your serial number
Error "serial number is not valid for this product". Creative Suite
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Hello
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.
The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).
I have the serial number with me if you're Adobe and contact.
Thank you
Susan
Hi again,
- Looks like you have some issues causing third-party plugins installed here.
- Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
- Check this thread for more details-
Concerning
Rohit
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I bought CS6 Mac and the serial number is not accepted. What should I do now?
I bought CS 6 to August software online Tech store in Montreal. I just got my new Macbook yesterday and am now trying to install the program. I find the serial number on an e-mail from the company, but it does not work. There is NO serial number on the box. I'm scared, I was taken for $725! Can you maybe help me? Thank you, Paula
@
You must work with the vendor to resolve this issue. They are the only one with a record of your purchase.
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I just bought a photoshop elements 14. the serial number does not work!
I had a test now, I bought the product, and when I type the serial number seems to not recognize serial number, given to me at my e-mail address! Why?
Key issues of the evidence cannot be resolved through Adobe Chat. "There is no other way!
Attention, sometimes you must insist on talking to someone else because the person that you have reached is clueless and is unable to help you. It's frustrating the way chat sometimes but stick to your guns if necessary. If you do, you will be operational without delay.
Use the chat here:
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Can I change my version of Windows to a Mac version without having to buy the whole program again?
Hello
Unfortunetely Flash is the platform-specific, which means that if you have windows you can not install it on mac.
Adobe offers cross-platform from Win to MAC but does apply to the current version of delivery. You have to ask for cross-platform upgrade and pay the upgrade price...
Please visit: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
I hope this helps.
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I install my download CS6 and my serial no does not work
It tells me that it is a valid serial number, but not for all the products that I have on my system.
I just reinstalled Windows 7 on my laptop and reinstall my programs. I'm having all sorts of trouble with the Adobe CS stuff. I have the CS 5.5 DVD and downloaded my CS 6 updated, and I had to install trial versions because the serial number does not work.
If you have installed trial versions, your serial number can be used to convert them to version fully activated
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Serial number does not work.
I try to install CS4, but I have the serial number does not work. What are my options?
When you ask a question you will need to provide some basic information
-https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.
You can only do it in 1 or 2 years after purchase. If you don't have that you received a serial number mac.
check your account, Adobe ID Code
If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help. Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number?
It is unclear what problem you are facing... the wrong version or the wrong serial number. The serial number is likely for the other version. You don't want the serial number of Windows or the Mac version?
One of the following conditions may be useful...
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp
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