I saved my family tree on my desk, now I can't open family tree maker in W8

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  My computer has been infected by a number of viruses and the technology of repair to the place where I bought the computer (computers MDGS) recorded the data in my address book which is in my Outlook Express 6.0.  My operating system is XP SP2

  The technician has saved the data in my address book in WAB file and I can't open it.  Can you advise how I can open this WAB file

  Thank you

  SY Peplinski

  1. Right click on the WAB file. Properties and check the read-only attribute unchecked.
  2. In OE: Open the address book and file | Import | Address book (wab) and point to the WAB file.

• Bought and installed Office home & student 2010 without any problem. But now I can't open documents saved in a different format.

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  Hello

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• Incompatible program, I have a problem with my ancestry Family Tree Maker program 2012

  I have problems with my ancestry Family Tree Maker 2012 program.  I have contacted ancestry and have tried everything they suggested a fix.  Maybe they thought THAT FTM crashed in windows.  When I click on the FTM icon on my desk a message appears indicating that FTM was badly closed the last time.  He suggests to compact the file, but I can't get open FTM to do this.  The message keeps telling me that Windows has detected a problem and he'll let know me if a solution is found.  When I right click the icon FTM the menu has "inconsistent application" at the top.  When I used the resolution of Windows problems he also indicated an incompatible application.  FTM was working great for me.  Inproper closing was caused by a power failure while I was with FTM.  My computer is a lot of work and is common to the updates being FTM.

  Amy

  Hi amyandre.
   
  Welcome to the Microsoft community. According to the description of the problem, I realized that you have a problem with the delivery of the program Family Tree Maker 2012. I would ask to send us additional information as indicated below to help you better.
   
  1. what version of Windows are you using?
  2 have you made changes on the computer before this problem?
   
  If you are using Windows 7, I suggest you to try these methods and check the status of the issue.
   
  Method 1:
  Keep the computer in a clean boot and check the status of the issue. If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
  http://support.Microsoft.com/kb/929135
  Note: Please go through step 3 KB to maintain the computer to a normal startup after you resolve the issue.
   
  Method 2:
  Uninstall and reinstall the Family Tree Maker 2012.
  Uninstall or change a program.
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
   
  Method 3:
  Install the   Family Tree Maker 2012 compatibility mode.
  Make older programs run in this version of Windows.
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
  If the problem persists, I suggest you to contact the program support.
   

• Try to run Family Tree Maker 2010.

  All I get is. [Family Tree Maker 2010 has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.]

  When Windows will inform me with a solution? This has happened since purchase February 23, 2010.

  You must be good! Of course, you're a patient. :-)

  This message is mainly to let you know that the error benefits from this program has been saved so IF a solution is available, it will automatically check and will give you the option to install the "fix." The key word being IF a solution is found which solves the specific problem that you see.

  That said, lets see what we can do to find out what is happening.

  When did you start in this topic? The Family Tree Maker program has always done this, or is a job for some time and then just start.

  The program works for a while and then stops after a while? Or simply not at work?

  I looked on the website www.FamilyTreeMaker.com and discovered that there is an update available that could help you. Here is a link to some information for you help get installed it... If it is not already installed.

  http://ftm.custhelp.com/cgi-bin/ftm.cfg/php/enduser/std_adp.php?p_faqid=5074&p_created=1260205697&p_sid=zgQOXAXj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NjcsNDY3JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ!!&p_li=&p_topview=1

  Please let me know if it helps

  Mark <> Microsoft Partner

• Family Tree Maker does not.

  While saving the information put in my Family Tree Maker program I get this error message indicating the executable file has stop responding and they will be able to close my program.  Then the program is closed.  I can't do a backup and it is very important to my program.

  Hi karategrandma,

  -What version of Family Tree Maker are you using?

  -How long have you had this problem?

  Only versions of Family Tree Maker listed in the Windows Vista Compatibility Center are compatible with Windows Vista.

  See Windows Vista Compatibility Center

  Start your computer in a clean boot state and check if the program runs without any problem.

  For instructions, see How to troubleshoot a problem by performing a boot in Windows Vista or in Windows 7 .

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Gokul - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• program guard fence family tree Maker, why?

  Whenever I started with Family tree maker, it closes & I get a message from microsoft that a program unknown if he stops & they will check a solution, but I never get an answer.

  The message "check for solution" actually does not mean that you will get a response. Why they even this false alert is beyond me. Try contacting support Family Tree Maker.

• All shortcuts open with Family Tree Maker

  I was looking for a file. I found it. I chose to open with my Family Tree Maker program. It changed all my shortcuts to be open by the Family Tree Maker program.

  Original title: some how I screwed up my shortcuts. they try all to open by my Family tree maker program. How can I fix it

  Hello

  • What version of Windows are you using?

  Please see these methods:

  Method 1:

  You can check the following link and try to run the Fixit to solve the problem.

  When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program

  http://support.Microsoft.com/kb/950505

  Method 2:

  If this does not work, create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.

  Create a user profile
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  Now search for the question.

  Follow the link provided below to fix the damaged user profile.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

• Family Tree Maker not compatible w/Vista

  Just bought new computer and you want to do the work that I did on my family tree.  Went to install Family Tree Maker 2006 and I get a window that this program is not compatible with Vista, click and get the free update, but nothing happens.  I'm using Vista SP1.  I need to download this, please!

  You do not get the update for Microsoft's "Family Tree Maker".

  You contact the manufacturers of "Family Tree Maker".

  http://www.familytreemaker.com/

  See you soon. Mick Murphy - Microsoft partner

• Family Tree maker invites you to run in the sandbox

  When I try to run my Family Tree Maker or my Quicken programs, sure I wonder run in sandbox. What does that mean?

  Hello

  1 made with Family Tree Maker or my Quicken programs?

  2. you did it all change software and hardware before the show?

  3. are you logged in as administrator?

  Sandbox is the practice of the program running in a restricted security environment, which limits the access permissions granted to the program.

  Try now to the KB article to perform the clean boot:
  http://support.Microsoft.com/kb/310353
  Important: After you use the clean boot in order to solve your problem follow the steps in the "steps to configure Windows to use a Normal startup state" section to start your system in normal mode.

• When you try to reinstall Family Tree Maker version 9, I can't go past a required DLL file error message. LTKRN10N. DLL was not found.

  Family Tree Maker no longer supports this version, but I don't want to upgrade to a new complex program.  Do a search, I found a page of FTM, who explained that the program needs a set of files to display and manipulate images.  These files are supposed to be installed as a group and the software will check for one of them.  Support provided FTM one page set of measures to "solve" the problem, but it did not work for this version.  Supposedly, the file is found somewhere in Windows.  I'd appreciate any help.

  Hi bendtraveler,
   
  As there is a specific problem of the program, I suggest you to contact the manufacturer of the program for better assistance on this issue since it is not related to Windows.

• Cannot open the old Family Tree Maker file

  I've been using Family Tree Maker for 5 years, and it is no longer open. How can I solve the problem?

  Hello

  ·          What happens when you try to open the family treemaker?

  ·          You get the error message?

  ·          Will there be any changes made prior to this issue?

  Step 1: However, you can try the steps of

  Family Tree Maker 2010 or 2011 has encountered an error and must close or has stopped working

  Step 2: If not, contact support for more information: http://www.familytreemaker.com/Support/Contact

• Error - 'Auntentication with the server failed. Family Tree Maker software does not connect on the Web dashboard.

  Original title: Family Tree Maker does not connect on the Web dashboard.

  My Family Tree Maker 2009 does not connect to the Internet comes up with the message which is cannot authenticate the server, but it tells me that my version is up-to-date.  He has always worked so far? Comes with the following message if I try to do anything that involves the net.

  "Auntentication with the server failed.

  Hi HelenTL,

  You did changes to the computer before this problem?

  If you have any software security & firewall installed, disable them temporarily and check if the problem persists.

  
  Note: check to allow them back on the computer after you complete these steps.

  Hope the helps of information.
  Please post back and we do know.