I've been scammed!

Similar Questions

• I have been scammed by Mindbrix last week. Is it possible that they could have downloaded Malware in my Macbook Pro? The computer works fine now, but should I run a kind of diagnosis or that someone check it out?

  I have been scammed by Mindbrix last week, and this community let me know... Thank you! Is it possible that they could have installed some sort of malicious software on my Macbook Pro X or am I protected? My computer works normally at this stage.

  Is it possible that they could have installed some sort of malicious software on my Macbook Pro X or am I protected?

  If you don't give them access to your computer or download something on their request, you should be fine. If you allow them access or downloaded something, you must erase and reformat your hard drive, then restore your computer from a backup taken before when you allowed them access. Change your passwords and other critical information also. Not sure what software have been installed. If necessary, contact your bank to make opposition and cancel your credit card.

• I think that we have been scammed? Can anyone offer some advice.

  My wife had a phone call from someone claiming to be a Microsoft technician helping to get rid of its error messages.

  We are located in Geelong, Australia.

  She went to a www.boot.usa.cc website and has been invited to download and run the program which has been az3qfg.bn1.livefilestore.com...

  A she was the victim of a scam, and what do we have this program?

  Any help on what to do next would be greatly appreciated.

  Thanks everyone for your help.

  Cheers, JFo!

  Yes you have been scammed, MS does not phone people, nor MS of the email of the people except in response to a conversation of e-mail, the individual began

  No idea what the program did, in the worst case, he extracted details log-on/word password for different sites, including the Bank/store cards etc.

  Then to be sure you contact all of your financial institutions to change your password/maps, etc. and change any password on any other site that you use, including email.

  And to be sure you need to recover your PC to factory state using a destructive restore that will destroy everything on the PC

• Have I been scammed? ELCON Commercial trading

  I'm embarrassed to have to ask the question again. I get calls from the India-

  I got the call saying that my computer is corrupted by...? Next - should I renew my security Windoows software license. After hours of their being on my computer, I'm convinced by them that I need to renew this license. I pay $155 for 3 years, am given a security code.

  Then - in doing so, ILS (?) will correct all of the problems I am currently experiencing. They tell me to look at a particular screen to 'prove' that a large number of files, etc. have been corrupted. Team viewer... and they are in - literally hours later, I get a call once again - (all the while - I told myself not to use my computer so that they are about).

  -All my trust issues are scrambled. They are full of insurance, and my computer actually works better, faster after that.

  They call me now 2 - 3 times a day.

  Once again - I should know better, but went into account very quickly how ill-prepared, I was to be able to really KNOW if they were 'Windows' or simply to take me for a ride.

  The name of the out-source company is Elcon trade business.

  Please help me - I'm about to go Luddite.

  Feel like a fool, but not only.

  S

  Tuesday, September 30, 2014, 18:55:30 + 0000, SueMC * CASLIN wrote:

  I'm embarrassed to have to ask the question again. I get calls from the India-

  I got the call saying that my computer is corrupted by...? Next - should I renew my security Windoows software license. After hours of their being on my computer, I'm convinced by them that I need to renew this license. I pay $155 for 3 years, am given a security code.

  Then - in doing so, ILS (?) will correct all of the problems I am currently experiencing. They tell me to look at a particular screen to 'prove' that a large number of files, etc. have been corrupted. Team viewer... and they are in - literally hours later, I get a call once again - (all the while - I told myself not to use my computer so that they are about).

  -All my trust issues are scrambled. They are full of insurance, and my computer actually works better, faster after that.

  They call me now 2 - 3 times a day.

  Once again - I should know better, but went into account very quickly how ill-prepared, I was to be able to really KNOW if they were 'Windows' or simply to take me for a ride.

  The name of the out-source company is Elcon trade business.

  Please help me - I'm about to go Luddite.

  Feel like a fool, but not only.

  Sorry to tell you, but yes, you have been scammed. With different names and
  phone numbers, one that has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and
  http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
  and
  http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. change all of your passwords, especially banks or other
  financial sites.

• I think that I have been scammed by the company supposed to work for windows saying that my computer was about to crash

  A company called vap technology called me last night on my phone at home and said to my computer was about to crash. they were Indian speaking people and said they were working for microsoft support; as I am not a laptop user profficent of long date, I couldn't tell if they were or not. How to get back money from $149, I paid them to fix the problems and how to uninstall the programs they put on my laptop; also what can I use to tell if it's a microsoft technology? Help!

  It is a scam. See:

  http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx .

  If they have access to your PC, they can install any number of malicious programs. My recommendation is to do a clean reinstall of Windows - it's the only way to be sure that your system is clean.

  If you have them paid by credit card, tell your card provider immediately what has happenend.

  All the data on your computer (passwords, credit card numbers, numbers of account documents, etc.) may have been compromised (they may not know now). According to the companies concerned (for example your bank) what happened.

  Use another PC to change passwords.

  Consider telling your local police.

• You will feel that I have been scammed. What to do next

  I received a call from someone claiming to be from Microsoft. Even directed me to a Microsoft Essential Web site. Allowed them access to my pc. I am now informed that it is a scam. What can I do to protect the pc? Should I go somewhere and slid it own? Should I stop using it and go buy a new pc. Help please.

  Hello

  You have work to do.

  When you have given permission for criminals to access your computer, they are not eliminating any virus or fixing the computer, they are actually stealing all the personal information on your hard drive.

  Any personal information on this computer now belongs to them. See the following links.

  Identity crisis. What to do if your identity has been stolen: FTC

  http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt07.shtm

  Your identity has been stolen: a 24-point Recovery Checklist: http://www.yourcreditadvisor.com/blog/2007/03/your_identity_h.html

  Concerning

• FSMGROUPS is an enterprise Microsoft Certified or have I been scammed?

  I was contacted by FMSGROUPS on a cold call telling me that my PC has been severely damaged. I stupidly (half asleep and shaken) gave them access to my PC as they see the corruption of files (about 1600 +) which, in theory, they removed. They assured me that they have been authenticated by Microsoft and I have paid for a subscription. I'm now concerned I was scammed. The people involved are difficult to understand for the questions were not always clearly answered. I was too worried because 86% damaged on a list of files do not follow their advice. Can you identify FSMGROUPS.com as a real company or do I have to take some kind of action (I just start scanning)? Thank you very much... Rodger Williamson

  The GROUPS of WSF is the independent third party and in no way affiliated with microsoft or any other company.

  Concerning

• Perhaps having been scammed by someone representing Microsoft, how can I clean my system / should I change all passwords?

  I bought the protection system. yesterday I wasphoned once again, informing me that my microsoft license had expired and I was required to pay for it be extended. I felt that it was a scam and refused to go forward.

  Hello alexanderdiack,

  Product license remains for always with the product. It can be cancelled by Microsoft, but it is very likely. If your product (used for activation) key was having problems then you would get a message on the screen of your PC to the effect that necessary to reactivate Windows.

  Unless you have a support plan prepaid or you raise a support ticket Microsoft will ever contact you. Obviously, you should contact your company credit card and to tell them what happened. They may be able to stop the payment to this company.

  A give them remote access to your computer? If Yes, then your system has been compromised and I would say that your reinstall Windows from scratch.

  If you don't give them remote access, then, Yes, by all means, as a measure of protection, change all your passwords. It would be wise to change banking passwords online too.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• How can I make sure I have need of aid is a legimate technician. just been scammed by someone representing as my virus protection company

  pop up kept appearing on the lower right of the computer saying I had infections more 5 000.  He showed my company logo protection antivirus (AVG) and because the computer was slow and freezing I connected.  He registered a phone number to call for help.  I called, explained my problem and the man said: I'll connect you with a technician.  I specifically asked if he was in this country, and he said he was in Connecticut.  The reason I asked was because I am deaf it made it difficult to understand people with accents.  I really thought that I was speaking with moy.  After many hours remotely connected to my computer, my computer was worse than before that I called him shaped and $ 120.00.  I called AVG to complain and told me that I was probably being scammed and to check with my Bank and credit company to have all changed.  Of course, I took care of him.  The Bank assured me they would check on "GuruAid" and yesterday I received an email from them (GuruAid), say that there is no charge.

  I am never in a situation like this, once again.  My question is: How can I make sure I have need of aid is a legitimate technician.  Seems many companies can fool you into believing that you talk with a legitimate business.

  My question is: How can I make sure I have need of aid is a legitimate technician.

  Easy - contact them and not the reverse; This way you can check before using.

• Has anyone been scammed by a company that identified themselves as microsoft and use teamviewer to take control of your pc

  I received a call from this company who identified themselves as microsoft technical support. They say that my computer was sending a generated message that my system is infected with a virus and all my personal and financial information might be stollen. They sound so convincing so I let them take control of my computer. They showed me all the error messages and the files associated with the virus and that fixed it.  Unfortunetly, I didn't know that it was a victim of a scam until middle of what they called was a repair when they asked for money.  Before I knew it, the Western Union site with an application of transfer of money opened before my eyes and he had most of my references already filled in. They even created a password for me.  I refused to give them my credit card information and ask that they give me a number so that I can call to make sure it was legitimate. When I told them that I call microsoft and ask them about this service, I was put on hold and I can hear the person talking to me was in the background to someone else (they both speak with accents)... To make a long story short, they have blocked my computer with an administrative password and told me that I can never use this computer again unless I pay them. I hung up on them, I told them ok and they gave me the password so that I could type in my credit card information. I copied the password with no intention of giving them my credit card information and hung up the phone.  All of a sudden I restarted my computer closing down and when I was invited again the administrative password they used to crash my computer.  I used and was able to get on my computer.  I'm afraid they're watching my system everytime I connect so I erased all my personal files and information. My question is how can I take that block off of my computer?

  Hello

  It's a scam.

  We have all the errors and warnings in our observer of events and our computers do NOT send messages to anyone

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  As you gave them remote access and if you do Internet banking, contact your bank, to explain, and change passwords. As you use your online credit card, cancel it and get a new one issued you.

   

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  There are several methods to reinstall Vista.

  This can help you (download files and make your own DVDs):

  http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon

• Have I been scammed? -Received a call from Windows saying pirates were trying to get access to my computer

  I just got a call from windows saying pirates were trying to get access to my computer and asked me to go to the run menu and type eventvwr and go to security and count the red Xs and yellow triangles, after that I said I was under 18, they told me to wait for their phone call.  They also said that they were in England in the Department in charge of piracy (not the exact words), I was wondering if it was a scam because (don't not to sound racists but) they sounded to the East Indies and I read on some other getting calls of the people of the East Indies and it didn't sound like a normal call center because there was a lot of noise in the background it all seemed a bit suspicious to me.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I believe that I have been scammed by a "dealer" with a crack. Teacher needs it is besides a crack.

  He promised me a license for Lightroom 6 but sent a "amtlib.dll" file to replace on a copy of test.

  I'm sure this is a crack and that I was scammed, but I need an official response to claim my rebate at the store (this is an eBay as store with refund fraud). Is there ANY circumstance where replace him "amtlib.dll" file is a form with a valid license?

  Thank you.

  Dancovich,

  You should have received a serial number which is a 24 digit code to activate a product. You can also get the redemption code that will lead you again to a serial number (24 digits) to activate the product. In any case give a .dll file is not replaced.

  You can report the incident on: reports - add advanced and check: pirated software | Adobe anti-piracy.

  I hope this helps.

• What should I do if I think I have been scammed?

  I heard that I won a prize, but no matter how I try to claim that it he told me that I need to check ny email that they sent to me, but no email was sent. I tried 3 times and no still no e-mail. What should I do?

  Hello

  This looks a lot like someone, or trying to rip you off by getting personal information that could be used to defraud you.

  If you've spent money or bank details for these people, I highly recommend you immediately contact the relevant law enforcement service for your competence and your credit card provider / Bank.

  I do not know what details you gave them, but you should be very careful with any email you receive or change your e-mail address. The same with any phone number or other contact details you have given.

  I don't know what legal jurisdiction, you are in, but I recommend to have a read of this site of the British Government with focus on identity theft.

  Regarding Firefox and your computer, I recommend that walk you through this article and make sure your operating system and security software is up-to-date and switched to decisions.

• Help! I have been scammed, now what?

  Last night so that online I had sailed on a site that does not look right, I tried to leave and instantly received a tip that urgent advised me to contact an 866-500-4? because now I had a virus. I tried to remove and leave, but he wouldn't let me. He also had a shrill sound alert. So I called and then downloaded two elements (teamviewer.com, support.me) which enabled them to be on my computer to "solve" the problem. I became very suspicious because no apple badges were on their 'help', yet I watched, they flew through the stuff (console, terminal and info apple which showed the age of the equipment, and who had put an end to my time of support. Being a disabled person firm and now quite suspicious, I did not pay the $ 99 to "solve" the problem, so he gave me what he called, a temporary solution. He went to my firewall settings - off things, I re-emptied the Recycle Bin, checked my firewall that he was conducting, and then fell asleep. (Shutdown).

  I'm not a computer genius. I read a similar post and the tips were to reconfigure, and then reinstall the operating system. How can I do this? I am very worried, that I now have a Trojan horse.

  Please tell me what to do.

  Thanks in advance for any help.

  René

  You do not have a virus or a Trojan horse; you do not have initially - in the world, no one would know what you have on your computer. Crooks to separate you from your money.

  You must not only completely wipe your hard drive and reinstall the OS, but you must also call your banks, credit card companies, etc., that no one could know what information he was able to fly off your computer. You must also change ALL your passwords everywhere.

  So, first call your financial institutions. And change your passwords everywhere.

  Then, back up your personal files, photos, videos, etc.

  Then use recovery (command + R or command + Option + R) just after the starting Gong to connect to Apple servers. When you see the utility window, choose disk utility to erase your hard drive. When you are finished, choose to reinstall OS X. It is the only method to ensure that nothing of all that they did still remains.

• FireFox directedme buy "Win 7 anti-virus 2011" because it has been infected; did, I became a victim of a scam?

  I use Windows and Firefox 4
  A series of warning flashed ("effigy a shield with 4 - color") said Firefox has been diverted and infected by the virus and has 14 (?) Trojan and can not be erased until I register ($59 paid) to activate «Win 7 anti-virus 2011» Repeat to try to close and re-boot did not problem disappear.
  I paid $59 for 1 year at UltimateSpyware.com and it seems deleted everything which did not work - system "looks" OK but I don't see any signs for a program of that name.

  Yes, you have been scammed. No no never download or buy software, just because a Web site said. That Web sites are known to scam people and install viruses on your computer.