I was not able to get on firefox for weeks! It crashes on opening a few seconds. I reinstalled hoping to be updated, but that has not worked. It will not be open even in safe mode. I'm desperate...

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• Firefox crashes on opening even in safe mode, so I can not set all the parameters - Crash ID: bp-6c9dc360-32db-4a34-968b-9474f2121230.

  I have a windows 64-bit computer that is running Windows 7. In recent months, Firefox has been crashing on opening - opening occasionally on the profile of my husband, but not mine. I now use IE9 running as administrator but would prefer to use Firefox.
  I can't adjust the settings, plugins etc that I can't open the program at all. After the first attempt, I go to the Task Manager and stop firefox.exe. Then when my next attempt to open I get the error again. I sent off the coast many reports of incidents at Mozilla.
  see you soon
  Sharon Beeston
  Australia

  Hello
  I found my profile.ini for Firefox file by using the information in your message *http://kb.mozillazine.org/profiles.ini_file. There were 2 profiles in the ini file, so I deleted one and kept the other one who had the same name as the folder profile and saved the ini file. Bingo-test - Firefox works! I think the graphics card driver update helped also that IE works properly now as well.

  Thanks for your help.
  see you soon

• Firefox crashes on opening a few seconds. has all of a sudden started several weeks ago and I have not been able to get since. I reinstalled but update did not work. It will not be open even in safe mode. Help!

  Firefox crashes on opening a few seconds. That started everything suddenly a few weeks ago, and despite several attempts to every day, I still cannot load firefox application. It crashes immediately on startup every time anything and journalist accident happens. I studied all the articles and followed their suggestions. I installed the latest version of firefox and still get the same results. I can't even open firefox in safe mode.

  Heather, not sure I can help, I'm not a Mac user, but I'll have a look at the crashIDs that you provided.

  Update:

  • Crash report ID: [6326058f-1fca-4d4d-a080-af8902120119]
    • signature: TFont::CreateFontEntitiesForFile (const char *, bool, TSimpleArray < TFont * > &, bool, short, char const *)
  • Crash report ID: [69534b6f-7662-4c09-bf2e-39fff2120104] signature as above

  There are very few reports recent crash with this signature, they could even be your plant. If you follow the suggestions in the article I linked above there is not much that can be done easily. You should try discount the possibility that the cause is malware by scanning with several updated tools.

  Malware controls
  Have you seen and followed the advice

  • Fix Firefox problems caused by malicious software
  • the first step trying to detect malware, a typical suggestion is this message from the-edmeister /questions/914980 #answer - 302372

  Clean reinstall it
  If you find no malware, it can be interesting to try a new re - install and a clean profile, none of them are simple and must be done with care, so first try malware scans, those who will take a while to sort.

  Rather a last resort: fill out a bug report
  
  If you are ready to try to answer the inevitable questions and have an email account anonymous, that you can use for recording, you can follow the link from the report above and click on 'report' to create a bug report on the crash.

• Firefox interface late bad (between tabs, menus from opening), even in safe mode.

  Switching between the tabs, playing GIFs, play YouTube videos, type some text, and open the menu of Firefox are sometimes lag.

  For example, sometimes when I click on a tab to view it, there will be a delay of one second before its content is displayed.

  I tried Google Chrome and it doesn't have this lag. My computer is powerful enough.

  I've tried safe mode, but the problem was present there, too.

  I tried to empty the cache, but not luck.

  I don't know what else to say, so if you want more information, please just ask! Thank you.

  I tried this and disable the Manager of Session add-on and Firefox seems to be back to his usual quick self.

• 15.0.1 Firefox does not load disqus even in safe mode

  It is the site of NPR. I cleared my cache, deleted all cookies and restarted in safe mode. Disqus loads still constantly without never get there. Is what do you think?

  Could you test in a clean profile? And more without going through your currently installed extensions and custom parameters, you need database parameters completely fresh and cool a cache folder.

  Close Firefox and starts in the Profile Manager:

  Start > Search: firefox.exe Pei {ENTER}

  Click on create and accept the default values and start in the new profile. To switch between profiles boards, close Firefox and return to this dialog box.

  NPR/DISQUS works better?

  Note that you could also disable plugins here:

  Orange Firefox button or classic menu Tools > Modules > Plugins category

• Thunderbird does not load when open, even in safe mode

  When I open Thunderbird, it charge about 16 MB in RAM, and wedge. If I'm lucky, I can open Thunderbird using the Windows safe mode and safe mode of Thunderbird, run the program as administrator, but only once. Fail other attempts to open the program. I checked the parent.lock file and it does not exist unless Thunderbird is running. The user account is an administrator account, but the same thing happens with a standard account. Compatibility check says that the program is incompatible with any other suggestions. I tried to run under settings for Windows 7 and Vista with the same results. This happens before and after a profile import, omitting the extensions, a version of work using Mozbackup.

  All other programs are functioning normally.

  Acer SW5 - 012P type 2 in 1 computer, Windows 8.1 pro 32-bit, 64-bit based Atom, 4 core CPU with graphics Intel HD, Thunderbird 45.4, Kaspersky Security suite, installed from the same file that I used to work on a computer Windows 10 specifications similar.

  A dump is available from the Task Manager if necessary.

  The problem is cured but not resolved. Reinstall Windows by using an ISO from the Microsoft Web site restored normal operation of Thunderbird.

  I can only assume that something in the installation of Acer image was interfering with the loading, although Thunderbird (a number of different versions have been found) and Seamonkey mail were the only made programs. I thought I had deleted all the bloatware, but it is possible that something was still there.

• Blue screen. Windows does not start. Even on Safe Mode!

  When I turned on my laptop the windows logo and everything is in place. But then comes the black screen and ask the options to start windows normally, start in safe mode, ect. I chose to start normally, then a blue screen appears which says that the computer has shut down to prevent damage. He said that I had to disable all anitivirus and other things that I don't have to read. I tried every other selection as start in safe mode, start in safe mode with command prompt, in the other options, I get the same blue screen. I really need to get this problem fixed. I have no CD of installition XP, I have no CD of restoration, I have nothing to work with, so I just need to know a way around it.

  There is no magical way around that without any installation disc. Most laptops come with a picture of factory restore on a special partition on the hard drive. The factory restore process is normally called by pressing a key of function (such as F11) to start the computer. There will be a message as to what function key press the screen when you start your computer. You can also consult the manual of your computer or the computer mftr.'s site, or contact technical support to learn how to restore your computer if you plant from each computer mftr. He does it differently - sometimes even between models.

  These machines also generally have a utility to create physical recovery disks in case the hard drive needs to be replaced or the factory restore image is somewhat damaged. If you have not created the recovery image recovery physical and damaged disks, contact technical support of computer mftr. to order a set of recovery disks. It is normally very expensive, around $20-25.

  Before you try to restore the computer, you must determine if the material is good. You can test yourself:

  http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

  A good troubleshooting step is to start with a Linux Live CD. I like Knoppix, but there are others. This has two advantages: 1) if the system works, you can back up all the data that missed your last backup; and (2) with the machine running Linux allows to determine whether the problems are caused by software or hardware. If the machine is unbearably slow and/or Linux cannot run correctly, you know that the hardware is at fault. If the machine behaves perfectly under Linux, you know that the software (Windows) is at fault.

  If the equipment is faulty, if you replace it or not depends of which component is bad and the age of the machine.

  If the material is good (maybe Windows has been severely infected with a virus/malware and that's why he no longer starts for example), then perform a restore if you plant using any method has been provided by the computer laptop mftr.

  If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).
  MS - MVP - Elephant Boy computers - don't panic!

• Seven Windwos start not at all, even in safe mode.

  I had a problem with my port ethret so I thought I would restore back to before the problem occurred to fix. System Restore is stuck somewhere in the middle and continue woudn't. I gave up after an hour or two and restarted, it. Now he does not even start in safe mode. I get the following error message: Windows could not complete the installation. To install windows on this computer, run the Setup again. Whenever I restart it the same thing happens. Its stuck in a loop. I would like to save my files, but I think that the only option I have is to get another drive for her. If I could get the files off my system, I would not hesitate to wipe the drive. Do I have other options?

  Thanks anyway. I'll have to wait for my drive to arrive but I will try the reset of the bios and see if that helps. At this stage, it can't hurt.

• XP labors heavily and Will does not start (sometimes even in safe mode.) "And if it starts in the DM, it will freeze when I try to enter to change anything).

  I have a XP computer. During use, the power supply cord unplugged and computer is dead. When I tried to restart it, it will go to the blue screen with an error, go to the screen that asks if I want to start in safe mode. It does not start in normal mode, but it does get my wallpaper and stay there. Sometimes Windows XP screen and stay there. It really starts to make a lot of noise when one of these things happens. Don't know what to do. I have a XP OS disk Dell provided with the computer. Any ideas?

  Repair the Windows XP installation - you should have all your files intact.

  A repair install will replace the system files with the files on the XP CD used to the repair facility. It will leave your applications and settings intact, but Windows updates will have to be reapplied.

  http://michaelstevenstech.com/XPrepairinstall.htm

  Good luck.

• Our Toshiba Inspiron will not start windows, even in safe mode. Help, please!

  After the updates of this week, the system will not load anything.

  Hi Juliet,

  Thanks for asking the question in the Microsoft Community forum.

  From your description, I understand that after Windows Update, you can not load Windows.

  To better understand the question, please answer the following questions:

  1. What is the version of the Windows operating system that is installed on your computer?

  Reference: http://windows.microsoft.com/is-IS/windows7/help/which-version-of-the-windows-operating-system-am-i-running

  2. what happens when you try to load the system? You receive an error message?

  3. what application or anti-virus security suite is installed on your computer?

  4. you remember after installation of update, you are facing this problem?

  Remove any external device connected to the computer without keyboard and mouse and then perform the methods.

  If you are using Windows 7 and Windows Vista, follow the mentioned methods:

  Method 1:

   

  If the computer does not start in safe mode, perform the last known good Configuration.

  Reference: http://Windows.Microsoft.com/en-us/Windows7/using-last-known-good-configuration

  Note: Link above also applies to Windows Vista.

  Question remains always use same method 2.

   

  Method 2:

   

  Try to perform the Startup Repair and check.

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair

  If you are using Windows XP, follow the mentioned methods:

  Method 1:

  Perform the last known good configuration.

  http://support.Microsoft.com/kb/307852

  Method 2:

  How to fix a computer that does not start

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/how-to-fix-computer-that-will-not-start

  Hope the above information is useful, if you have any question back to us, we are happy to help you.

  Thank you.

• Firefox crashes immediately at the opening, even in safe mode

  Completely uninstalled and reinstalled twice. There are no Add ons or extras that it is installed.

  Your crashreport:
  
  https://crash-stats.Mozilla.com/report/index/BP-e8cb0cda-D005-4d1b-8f1b-3f47f2111109
  
  8.0 Firefox crash [@ DbgBreakPoint]
  
  This seems to be a Roboform. Install the latest version of Roboform 7.6.2 should solve this problem according to the related Bug 691271.

• My menu has stopped working. I disabled add-ons, started in safe mode, disabled hardware acceleration and all the other suggestions but nothing helps.

  Everything worked fine until a few days ago. I tried all of the suggestions for similar problems, but the problem remains. I don't have the problem with Internet Explorer.

  I found the problem! It was my wireless mouse, who must be dying or something, although I remember a fall just before the problem started. In any case, after switching to my old mouse wired, everything is back to normal. I suggest that anyone else has the same problem first check their mouse.

• I changed the settings of Java and now Firefox plant she opens up, even in safe mode; How can I fix?

  I tried to change the settings to access the comments section of Slate.com. Good or bad, I changed a setting Java-1 to 2. The setting spoke in: config and I think it was some sort of max. As I can't open anything, I'm not sure.

  When I made the change, firefox crashed immediately, whenever I tried to reopen, even in safe mode, it hangs again immediately and will not reopen.

  Hi pternagy,
  Sorry, you have problems.

  For any future reference. Those of us who mess directly with: config soon find out how to get errors and it is wise to backup. Occasionally backup of your entire profile for example can be useful and would probably give you a quick solution of the copy on the file from the backup.

  • Backup and restore Firefox profiles information

  OK on the topic to try to get Firefox back as it was:
  Find your profile and the prefs.js file and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your default preferences. You can then re open and use Firefox. Then, try to return to normal.

  Try to manually change the file prefs.js is normally a bad idea. However, if this is a one-time change prefs it would be possible to directly edit the prefs.js file (while Firefox is closed) to get everything back to how it was before. You have the file renamed to work with. Probably best to test this in a new additional profile so only break you test additional essential Firefox profiles profiles works do not.

  These articles should help you:

  • http://KB.mozillazine.org/prefs.js_file
  • _Solution-2-delete-Firefox-preference-files Reset Firefox preferences to troubleshoot and solve problems
  • Profiles - where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox
  • http://KB.mozillazine.org/Using_multiple_profiles_-_Firefox

  Please post back with how you go and if you need additional assistance.
  Good luck.

• Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  You have all the features non-essential related to the machine?
  Have you installed a new hardware or software recently?

  Try to do a repair install and see if it corrects the problem.

  How to perform a Windows XP repair install

• Cannot open a session even in safe mode. Does not allow me to type in PW, synaptic pad does not...

  CANNOT CONNECT TO COMPUTER, EVEN IN SAFE MODE. IT WON'T ALLOW ME TO TYPE PASSWORD. SYNAPTIC PAD DOES NOT WORK. IT IS TURNED ON.

  ANY HELP WOULD BE APPRECIATED. I DO NOT USE THE SYSTEM RECOVERY AND REMOVE HARD DRIVE

  Thank you

  JOHN

  Hello

  1 have had any changes made to your computer before this problem?

  2. who is the manufacturer of your computer?

  3. are you able to click your user name on logon screen?

  4. the keyboard work?

  You can also consult the following link for more suggestions for this problem.

  http://www.Synaptics.com/resources/consumer-tips

  Hope this information is useful.