Thunderbird does not load when open, even in safe mode

When I open Thunderbird, it charge about 16 MB in RAM, and wedge. If I'm lucky, I can open Thunderbird using the Windows safe mode and safe mode of Thunderbird, run the program as administrator, but only once. Fail other attempts to open the program. I checked the parent.lock file and it does not exist unless Thunderbird is running. The user account is an administrator account, but the same thing happens with a standard account. Compatibility check says that the program is incompatible with any other suggestions. I tried to run under settings for Windows 7 and Vista with the same results. This happens before and after a profile import, omitting the extensions, a version of work using Mozbackup.

All other programs are functioning normally.

Acer SW5 - 012P type 2 in 1 computer, Windows 8.1 pro 32-bit, 64-bit based Atom, 4 core CPU with graphics Intel HD, Thunderbird 45.4, Kaspersky Security suite, installed from the same file that I used to work on a computer Windows 10 specifications similar.

A dump is available from the Task Manager if necessary.

The problem is cured but not resolved. Reinstall Windows by using an ISO from the Microsoft Web site restored normal operation of Thunderbird.

I can only assume that something in the installation of Acer image was interfering with the loading, although Thunderbird (a number of different versions have been found) and Seamonkey mail were the only made programs. I thought I had deleted all the bloatware, but it is possible that something was still there.

Tags: Thunderbird

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