Impossible to get HP Photosmart C4780 print after recent move

I recently moved from the France to the Spain.  My 3 year old printer has moved forward so no problems were anticipated, but...

I uninstalled the printer and then tried to reinstall with the disc.  All goes well until the page "select printer - Add Print queue.  He asked me to launch the Print & Fax system preferences by clicking on the button Print & Fax.  What I've done.  I then clicked on the devices icon in the bar of the browser (where was my printer).  However, he said that I needed to click on the button Add to select the device and then stop the system preferences.

There is NO button 'Add' on this page.

If I go on the button continue it says that I did not add a print queue for my device and it will not be printed.

I went to the HP support to download the latest software and drivers (several times), but after going through the movements tells me "this software is currently unavailable.  Please contact the printer manufacturer for the latest version of the software.  When I go the the website of HP and do what she wants to download the software tells me "software update service is currently not available.  "Please try again later".

To say that I am frustrated with this is an understatement.  All solutions?


Here is a link to software for OS x 10.7 Lion software for your printer, it might be the only one that comes close.

Best regards


Tags: HP Printers

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