Impossible to turn off PIN code on the lockscreen

Hello!

I hope you can help me again I put a PIN on my phone, but now I want to remove it, and I can't. When I have the lock menu screen, no hits are greyed out and he says that it is disabled by the administrator, encryption policy or the storage of credentials.

To my knowledge, I've never disabled anything, but if I did somehow, I don't know how or where I did.

Any help would be greatly appreciated.

It is a compact experia z3, and there the new update.

1 settings
2. Security
3 clear credentials

Tags: Sony Phones

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