ink levels - not resolved

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• Photosmart 8400: ink levels not displayed for photosmart x 64 in windows 8.1

  Printer works well, but I don't see maintenance information, now that I have a new PC with Windows 8.1, including ink levels.

  The printer is HP Photosmart 8400. How can I get the ink levels displayed, as well as other maintenance functions to operate?

  Hello

  Only one set of basic pilot is available for Windows 8.1, the HP Solution Center is not available for your printer on the operating system, so you cannot check the ink level of the HP software for your current operating system.

  You can check the level of ink on the front of the printer as shown in the following document:

  http://support.HP.com/us-en/document/c03848995

  Shlomi

• HP printer (2512 all-in-one): not swhowing of ink levels

  My ink levels screen disappeared.  It was available last week.  Yesterday, I installed a new black cartridge and after that, I can't access the ink levels more alignment and the cleaning process.  I'd appreciate any help.

  Thank you!

  Hi @Cardinal52,

  I'm not sure what would cause these functions to be unavailable, but I'd be happy to help you regain the ability to access ink levels, alignment and the cleaning process.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in.

  It would be better to also restart the computer to help restore communication between the devices.

  If the problem persists, please run printing HP and doctor Scan. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

• If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

• If you see a red X (), follow the onscreen instructions to fix the problem.

Please let me know if that solves the problem, or if you need assistance. Thanks, I look forward to hearing back on your part.

• DeskJet 4625: HP deskjet 4625 does not show ink levels in app AiO

  Two related problems please, it seems Windows 10 last updated:

  1. after the update, I was able to get the printer going again to remove and reinstall then using the latest HP driver (from the HP site) and as a plugged USB printer. Works fine, but I see no longer the ink levels. AiO says "information is not available at this time." Can someone tell how can I see the suply of ink levels. Don't help out them and their detention until the window!

  2. I would like to go back to a wireless connection that I had before the cleaned Windows 10 update only. Should I reinstall completely? We have dubious wireless here and I had connected the TWO Wireless USB before which was easy because I've always had a connection. Is it still possible?

  Thank you!!

  Hi @niochorio,

  Thank you for joining the HP Forums!

  I saw your post on how your ink levels are not displayed and you want to go on a wireless connection with your printer HP Deskjet 4625. I'm happy to help you!

  To check the ink levels estimated from the printer control panel

  1. from the home screen, press the (Setup) button.

  2. using the buttons on the right, select information of ink and then select estimated ink levels.

  For the wireless connection. See Configuring the printer wireless (Windows).

  Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope this helps!

• PHOTOSMART C410: Not available at this time ink levels. Automatically cancel printing

  When you try to print. Document starts printing then error message appears "Not available at this time of the ink levels" CANCEL PRINTING. The print job is automatically cancelled.

  Result: Prints 1/2 a page then stops. Spit then several pages with one line of numbers, letters and symbols.

  Recently moved to the new HP laptop. I installed driver and software HP several times.

  Connect to the Internet via the VPN

  As you copy it, I suspect that the problem is related to software and how it is communicating with the printer. Let't remove the software completely and install the base to start driver.

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > PS_AIO_07_C410_FSW_Full_Win_EMEA_140_222 - 4.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the Util folder
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

  * Note: there is a space between the c and the /.

  If you do not at this stage, use this link to perform another way. Restart Windows install

  1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
  2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
  3. Restart the computer

  Once the computer is restarted, please download and install the driver of base from here: PS_AIO_07_C410_FSW_Basic_Win_enu_140_222.exe

  Please let me know if you can print with the base driver. Thank you.

• ink levels check is not available

  I'm checking on a DeskJet 1000 J110a ink levels. He does this model? The option is not given anywhere in the software. I even checked the ports in the preferences and activated "biderectional support" without success. I use Windows 7 64-BIT. Ive also followed the instructions available at HP to find and use this feature, but he just let me see the in the preferences and settings for this printer. Any suggestions appreciated

  Hello

  Ink levels can be checked in the HP printer Assistant software, which can be accessed by clicking on the HP Deskjet 1000 icon in the folder on the start menu of the HP:

  http://support.HP.com/us-en/document/c02237226

  If you can't see that the print options while launcing the printing software, select uninstall in the HP Deskjet 1000 folder, and then install the latest version of the software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=DJ-109016-2&cc=us&DLC=en&LC=en&OS=4158&product=4066377&sw_lang=

  Shlomi

• me not saying the printer ink levels

  How can I get the computer to let me know the printer ink levels?

  Technical issues do not belong in the forum comments so I moved your post to the windows 'Hardware and drivers' forum.  Always include your version of Windows when you post.

  Monitoring ink levels is a function of the printer driver.  Contact the manufacturer of the printer for a solution.

• Black ink does not show in the ink level monitor!

  Not only black ink printing will not be - I noticed that it is missing in the ink level monitor!  I have an Officejet 6500 has more.

  This printer has always been reliable.  Hope that it is not dead.

  Would appreciate help.  Thank you!

  Jerends,

  I found the problem minutes after posting the problem.  The cartridge, I bought was defective.  Never had a problem with before HP inks - I guess it was my turn.

  Thanks anyway!

• Scanner does not work on my Hp Printer and I can't find a way to see my ink level

  Hello!  I uninstalled HP Support Assistant, did an update of Windows, installed on official site, and still I can not scan from my printer (you had to make a shortcut to scan from my computer), and I do not know my ink level.

  Any ideas on how I can see my ink level?

  Any ideas on how I can scan (even if it's a low priority because I did this work around)

  I go back to the site of HP and HPSA (ensuring that everything is updated), but I don't see that the HP Digital Imaging Monitor icon is msising and HPSA advised me a custom installation and to include that when installing.  It is the icon/program to see my ink level.  But I can't seem to get there. Not an option for installation.

  Any other ideas?

  Thank you!

  Hi linsjean,

  I see that you have lost the ability to use the HP software to scan and check the ink levels. You can continue scanning as you are now, simply download and install HP Print and Scan doctor to check your ink level, or you could perform a full uninstall and reinstall.

  Click here to download and run the utility > HP print and Scan Doctor

  

  Or you can use the steps below to complete uninstallation and reinstallation;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > click here, choose your operating system, click Next, select the product software driver installation and download your software.
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have an non HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• HP OfficeJet 8600 not return status and ink levels

  Hello

  I have a new one (from this summer) a model HP OfficeJet 8600 (N911a) AIO

  Just run out of black ink on startup of the cartridges provided all.  At purchesed an Office Jet Valuepack 951XL and 950XL in preparation.

  So I replace the Starter 950 black void for the black of 950xl, all ok thing prints, scans/copies fine

  But when I launched the web interface to check the status of the printer status and ink levels are in red and I can't get the ink gas monitor section.  Screen attached.

  If I try to launch the HP printer Assistant for model nothing happening!

  Any suggestions please?

  RGS

  Steve

  

  Hi all

  OK I solved this problem. But since then, I had cause to rebuild my main desktop PC is so BRAND new HP software has been installed and the question has not reappeared.

  Thanks for everyone for entry

  Steve

• Not report ink level HP solutions Center

  I had problems with the running at all HP Solution Center.  After you have reinstalled the full driver support and the software of my Photosmart c7280 on my HP Windows 7 x 64 system three times (the last time with the help of a live chat session) the Solution Center software runs and communicates with the printer, but is no longer can / will signal the ink levels.  It is used to do it regularly.  The initial problem with Solution Center appeared unexpectedly a few weeks ago.

  After reviewing the problem for several weeks, I finally found someone from HP to help me.  After doing a little troubleshooting, she decides to send me a CD with the HP Solution Center software.  I went through the installation and things as magically worked.  One interesting thing to note - side I did a little to compare bit of the file on the CD with the file that I had downloaded on the website of HP and they came out to be identical.  Explain this.

• PHOTOSMART HP 6520 does not print black. And the ink levels estimated for the other inks are not correct.

  Hi, I bought my photosmart Hp 6520 year last, October. But it is no more print black after replacing ink twice. I tried to clean the print head with water and tried "clean print head" in tools, does not solve the problem...

  What is wired is that I bought 4 new 564 inks the hp of the target 2 days ago, printed only less than 10 pages to see if the problem is resolved. Then my printer told me that the cartridge is too low... Is this possible?

  It makes me crazy now... What is even worse, I used a tool to detect my printer, and he said that is no longer under warranty... But he was only 9 months... How can I solve this problem? Thank you.

  The document here can help solve the black does not print on your Photosmart 6520.  Be sure to check the vents, as on the three solution.

  If this does not resolve the issue I suggest you call HP (1-800-HPINVENt to the United States, see here for details by the way).  The warranty online tool is an estimate, they will have a process of updated the status of the guarantee if necessary.

• B110a MFD: ink levels is not available for vote B11a running Windows 10

  Hello

  I recently (perhaps unadvisedly!) upgraded to Windows 10. Now, I can not use the Solutions Center to operate my printer. It's not very convenient, but I can live with that I can do most of the things I do of the iteslf to the printer.

  However, the only thing that causes me grief is that I have no access to ink levels. The B110a is strange colors printing this morning and I think it's the yellow cartridge that went, but I have no way of confirming this.

  Can anyone help please?

  Thank you

  Ron.

  Hello @RonD,

  Thank you for taking part in the community of HP, I would be happy to help you! I see that you have recently upgraded to OS Windows 10 and now, you are unable to access the Solution Center for your HP Photosmart Wireless B110a.

  1. do you also have to update the drivers and software for your PS B110a?

  2 do you think the Solution Center on your desktop, or it is not there at all?

  3. do you receive any error messages?

  I would like to you run the HP print and scan doctor > www.hp.com/go/tools- it was designed by HP to offer users troubleshooting and problems of the functionality needed to solve many common problems encountered with HP print and scan the products related to Windows computers.

  What is the PSDR? I'll watch for your reply, so we can continue to troubleshoot.

  You can say thank you easily by clicking on the ' Thumbs Up ' below!

• Ink levels is not available and printer Toolbox does not

  My Hp Solution Center, he says that ink levels is not available, as the printer Toolbox does not. Had to uninstall and reinstall the hp Solution Center because he had a malware. My printer is HP Photosmart C5200 all-in-One series and OS is Windows 7 64 bit.

  Hello

  Please follow the steps mentioned in the document below.

  http://support.HP.com/us-en/document/c01868684

• My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.

  My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.  I tried aligning the printheads and clean the print heads, but still does not work.  Help!

  Thank you.  It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head?  I will contact HP support.  Thanks again for your help.