Inspiron 15R 5520 Memory Upgrade problem

I have upgraded my laptop from 4GB to 12GB (4+8). After the upgrade, the laptop boots and runs very very slowly.My laptop came with 4GB ram 1600 single stick. I upgraded the RAM by adding another stick of 8GB same bus and same manufacturer. The BIOS shows the total memory as 2288MB instead of 12288MB. Windows detects total RAM of 12GB but boots and runs very slowly.

I have updated the BIOS from A06 to A07 trying to resolve the problem but with no luck.

When installing each RAM stick alone (4gb or 8gb), everything works fine, but the issue comes back again when both sticks are mounted together even when switching the places on the sockets.

Looking for your kind support!

The problem is solved after that last update A11 BIOS

Tags: Dell Laptop

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