Install new Pro CC first crash at startup
Hello
Just installed cc pro Prime Minister on2 different nachines and it hangs at startup on both. Main Macjinf is Windows 7 Pro with processor i7 and 24 GB of ram and gtx 650ti video card. Any help?
Hi Alvin,
If I understand correctly, your problem has been resolved by our agent April 17. I hope that everything is going well. In this case, the resolution was as follows:
"We removed the media cache and tried to launch the application. Then invited us to connect to creative cloud. After signing in, the application open. Problem solved. »
Let us know if you have any additional questions.
Thank you
Kevin
Tags: Premiere
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