Installation/launch of the TurboTax software problems.

Having trouble installing the software TurboTax.  It will install and then when asked to run it I get an error stating microsoft ' Turbo tax has encountered a problem and needs to close.  We are sorry for the inconvenience. "Passed the error reports, I don't know how to fix it.  I have already contacted Dell and Turbo tax, and both State this is a Microsoft problem.  I've never had a problem in previous years, try to install the software.  Help, please!?!

Hello DonnaRE,

See the article of TurboTax:
http://TurboTax.Intuit.com/support/IQ/install-product/Troubleshoot-installing-and-running-TurboTax--Windows-/GEN12454.html

It should help with your problem.

Thank you

Marilyn

Tags: Windows

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