iPhone 5 only connects very well with 5 Ghz Wifi

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  Switch issues. Help, please.

  How is it that a computer which works very well with a direct Ethernet connection won't work with a switch, however any other computer using the same port, cable, ect, and so on, can? We already checked the firewall as a question, that it was not, and now, we are puzzled.

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  It would be useful to consult the results of the ipconfig/all command both when it is connected to the switch and when it is connected directly to the router.  In addition, what is the model of the switch?

  To save the manual copy and the new hits of the ipconfig/all command output-

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  Hi André,.

  What is the brand and model of the computer?

  I suggest you to uninstall and reinstall the network drivers and check.

  Follow these steps to uninstall the network drivers.

  a. press the Windows key + R and select devmgmt.msc and press enter.

  b. search for NIC and expand it.

  c.       Right-click on the network driver , then select Uninstall.

  Now, go to the manufacturer's website to download the network drivers, install the drivers and check out them.

  Reference:

  Wireless and wired network problems

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Let us know the results of the question.

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• HP Envy 4522: HP Envy 4522 stopped accepting the password on Lenovo laptop but still very well with 5 Nexus?

  Hello!

  A few months ago, I installed my printer and it worked perfectly on both devices: laptop Lenovo Y700 (Windows 10) and Nexus 5 (Android).

  As far as I know that it didn't change with the computer, outside of those frustrating mandatory Windows updates. The last time I printed something with the laptop was a few weeks ago and all went well. This afternoon, she asked my network key and it does not accept my Wifi password.

  Everything is fine and prints no problem when I use the smartphone.

  I have re-configured network wifi directly on the printer, but it has not made a difference.

  I have not changed internet provider.

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  Hi @Merlin999,

  Thank you for showing interested by the HP's Support Forums!

  I understand that you are able to print from your Android device, but not from the computer Windows 10. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like it's an address IP comes into conflict with the computer or there is a print driver problem. Windows updates can cause changes with print drivers.

  Please check that the printer and the computer are the on the same network.

  Tips for successful network configurations:

  • How old is the router? Update the firmware on the router.
  • Don't hide the SSID (network name).
  • Do not use a network of comments (SSID).
  • Using a unique network name (SSID).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • Make sure you have 802.11 g active.
  • The printer cannot connect to the 5.0 GHz network. If you have a double router broadband, the 2.4 GHz network name should not be the same as the name of your network to 5.0 GHz. rename the 5.0 GHz network.
  • Enable DHCP.
  • Avoid using filtering by Mac address of the router.
  • Change the router channel fixed wireless as the 1, 6 or 11, who less than traffic.
  • You have a switch or an extra router?
  • What is the intensity of the signal?

  If the problem persists, please follow the steps in this Post of mine.

  You can try to change your WSD printer port by a Standard TCP/IP port.
  To do this, you need the IP address of your printer. The Network Setup page shows the parameters of network for the product. To print this page; Press the network button on the control panel of the product.
   
  You will then want to follow these steps for the switch port:
  1 locate and open devices and printers.
  2. right click on your printer icon and click printer properties.
  3. click on the Ports tab along the top of the page.
  4. click on the Add port button.
  5. If you have the option for the HP Standard TCP/IP Port, it's just otherwise select Standard TCP/IP Port.
  6. click on the button new port...
  7. click on Next > button in the wizard.
  8. Enter the IP address of your printer from your Network Configuration page. Note: The Port name is automatically filled in. I would recommend to put a check mark in the box. Always print to this device, even if it's the IP address change.
  9. click on the Next > button in the wizard.
  10. click on the Finish button.
  11. This can take you back to the Printer Ports window, you should be able to shut up. Then click on apply and OK in the Properties window.
  12. try to print to see if the problem is resolved.
    
  If the problem persists, try to install your printer using the Integrated Windows Solution.

  • What were the results?

  If the problem persists, we need properly remove and reinstall the software and drivers.

  • Follow the steps in this Post by my colleague @X-23.
  • Click here to download and install the series HP ENVY 4520 full feature software and drivers.

  I hope this information is useful. Please reply to this message with the results. Good luck!