Is my HP Thin Client still under warranty after a fall

In our facility, we have about 50 thin clients running on the production floor. We recently had a fall of 4 Ft. Now, it's not beyond the splash screen. I can't enter the BIOS setup, but when I go out, it still does not start.

My warranty will cover that?

Hello BCraft,

Here is a link to the HP warranty information

HP products - additional information in statements of warranty on HP products

"Warranty does not protect against accidental damage, loss, natural disasters or any other event that does not during the manufacture of the product."

Often you can buy guarantee agreements that have clauses that support and can be part of some agreements Care Pack accidental damage.

You can review this package guarantees that you bought with customers and see if accidental damage are covered.

Tags: HP Desktops

Similar Questions

  • J2S63EA #BH5: still under warranty

    Hello
    I've had this laptop for less than a year now my father
    am still under warranty and would like to know where I can repair the laptop in my area
    I base in ABUJA NIGERIA would like to know the Hp more close store service I could go
    Thank you very much

    Hi @Tee987 ,

    Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

    I stumbled upon your post on the laptop and wanted to help you!

    Please use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number

    File number and phone number are displayed.

    They will be happy to help you immediately. Thank you.

  • How to determine if your print head is still under warranty.

    The type of print head you have will determine the type of warranty on it.  Only removable heads have a separate warranty from the printer, and not all printers have a print head.  Some printers print heads are part of the ink cartridge.  These printers are easy to identify because they use the black cartridges and colors, such as the printers of envy and the Officejet 4500 series.

    Printers with print heads have a separate for each color cartridge.  The print head can be removed either a lever on the right side of the cart (for printers where the ink lies on the transport, such as the Photosmart C310a), or by leaving the carriage will move to the left side of the printer and raise the tab that contains the print heads in (for printers where the ink is distinct from the transport such as the Officejet Pro 8500 A909a).  Once you know if the print head can be removed, go ahead and remove it.  Once this is done, follow the link below to find out if your print head is still under warranty or not.

    http://support.HP.com/us-en/document/c00206040

    Hope that helps.

  • IPhone 6 which took his screen cast, and who is still under warranty

    Hello everyone, my 6 16 GB iphone now left until July 31, 2016, guaranteed. Recently, I broke the screen and put a small crease in the housing to fall down the stairs. The screen broke so I put the screen with the id to touch this subject still in the trash which was a huge mistake! I tried to put another screen on the phone, but there seems to be no life at all, and when it is connected to a computer there is no sign of the computer recognize the phone either. Can I pay apple to replace the phone or that they won't do anything because I don't have the screen. Any help will be really thankful because I don't know what to do now that I don't have a phone.

    You can try to take it to the store, but don't be surprised if they refuse to help you - the warranty is void if you try to make any repairs yourself. Often they will not even a replacement out of warranty (a new/refurbished phone at a reduced cost), and you will have to pay full price for a new phone.

    I saw people here post about getting their phone repaired anyway, but don't expect, it happens.

    ~ Lyssa

  • upgrade to windows 8 still under warranty

    I upgraded my computer laptop windows 7 windows 8 via the website windows, my laptop will always have its warranty or it will be cancelled now that I changed the operating system as my laptop is only 2 months old

    Upgrade to Windows 8 do not void your warranty.

  • Is my p 2730 still under warranty?

    earlier today, the hard drive in my 2730 p is dead (faulty bios test, won't start on the bone) and it seems that if I want to replace it, I'll have to cancel the warranty.

    so, I think it's a good idea to check if the warranty has run out.

    I can't seem to find out about the warranty for this tablet so I come here for you all.

    the serial number on the sticker reads as follows: 03923320

    Help?

    Hello

    The following site may help:

    https://h20565.www2.HP.com/portal/site/hpsc/public/WC/home?AC.admitted=1341615370917.876444892.492883150

    Kind regards.

  • USB ports still under voltage after power off

    Hi, I use a sleekbook of 6-1260ez want on Win8 x 86. After I power the system off, the USB ports have always power. The wired mouse LED is still. In addition, the laptop batteries are drained after 2 or 3 days without being plugged in, although the power is off.

    I installed the latest chipset drivers. the option "Scan now" on your support page is not find old drivers. What can I do? Is this a warranty case?

    P.S. This thread has been moved from the Notebook - HP ProBook ZBook, EliteBook, Compaq, slate/Tablet PC, Armada, LTE for laptops - pavilions, Presario. -Hp moderator of the Forum

    This computer has a usb 2.0 support. That so you can recharge your cell phone or your mp3 player with the computer turned off. I found and read the manual of the computer.  That is why your mouse is always on.  Then you'll have to unplug the mouse when you're not using it. I hope help you.

  • HP G62 Notebook PC, 64-bit, may still be under warranty. Test drive, 303 equaled error code?

    I dropped my computer. He then again not being not able to boot and invited me him for a boot CD. I went into the Bios and a hard disk and the memory check. Memory was good but SHORT test hard drive says "303".

    What does that mean?

    I have, I don't know if my computer is still under warranty. How can I deal with that. Suppose that I don't have the reciet.

    You killed the hard drive in the menu dropdown. Even if you had a guarantee it would not cover. What is physical damage, if any?

    If it works in the opposite case, you can replace the hard drive. You can get a hard drive for maybe $60 and we can guide you through restoring the software.

  • Satellite A300D-156 - repair under warranty?

    Please help me! My laptop is under warranty since 27/06/2009. Yesterday I brought to the after-sales service in Ukraine, Kiev, "Ivira. The problem is auto off after 10-15 minutes of work and the loud noise of the cooler (for laptop is very hot near cooler). That's why the problem was more dust and the drying up of the termopaste. Service center said that's not warranty repair, and I have to pay $ 50 for the repair.

    The repair is not free if my laptop is under warranty of truth? What should I do?

    Hello

    If you disassemble your laptop, it is still under warranty and they should fix it for free. However, it depends on customer Service... In any case, you should insist on fixing it for free. I know, how Ukrainian service centres work :) Just want your money

  • Pavillion AU917AAR-ABA: more under warranty but you want know headset bluetooth suggested before I buy one.

    I got this computer for several years and have made sure he and his drivers are up-to-date.  I've recently updated the os of Windows 10.  Everything went well.

    Now I want to buy Headphones Wireless 'bluetooth' and I want to be sure before buy you that Hp can provide the right driver for it.  Their Hp Assistant can only help those who are still under warranty and of course mine is too old, although at the point where I am confident he can the latest Intel chip (I7).

    Can anyone help?

    Thank you!

    jnulr

    Jnulr, welcome to the forum.

    The manufacturer of the helmet is responsible for developing the driver for it.  You should check their Web site to win 10 software and the driver.

    Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

  • HP Envy 17-j130ca laptop (under warranty)

    I have two of these computers laptops 17-j130ca of envy and noticed last night on my laptop it didn't load. I unplug the power and two-way cable to a different power cord HP which indicates that he was in charge. As my laptop is still under warranty I will be able to get a replacement lead. The power wire that appears defective has the LS-18 with a reference 4400803001 Rev A02 120W product. Who should I contact to get a replacement lead.

    Hello

    Please contact the Office of HP to the Canada or North America to get the replacement:

    http://welcome.HP.com/country/W1/en/contact_us.html

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    In addition, from my memory, HP recalled LS - 15, not LS-18:

    Kind regards.

  • Dell service in another country that bought (under warranty)

    Greetings,

    I bought last January my laptop at Media Markt in Greece, a few weeks now, my screen does not work properly (small horizontal line of black or white appear very often). I want to solve this problem since I was still under warranty, but I am in Belgium. Is it possible to have it repaired here? Who should I contact?

    Thank you

    Hello.  You must transfer the guarantee in Belgium which you can do here.

  • Area 51 ALX - does not start after the BIOS update - still in warranty

    I was preparing my Area 51 ALX for Windows 8 (pre-ordered and expect it to be here Friday) and decided to update the BIOS to the A10 A11. Back on and now it just sits here with no output monitor and my keyboard/mouse TactX™ is not illuminated either. Fans seem to be 100% / 70%. I tried to reset the CMOS and nothing. I'm just here? The office is still under warranty until next February, I believe. I am disgusted seriously now because I looked forward to Windows 8, "Painkiller hell &.

    "and to get some done coding. What a a day of . Don't know if this can help my case but I have been a customer for a long time from the time of Dell before. Had an old P2 Area 51, bought the m11x at launch and was still in talks with Ross Anthony to make a site of 'history' (although never, he eventually happen). I'm sure that set my m11x Win 8 will not work because it is stuck on super old graphics drivers. Can someone from Dell please help me here? Also, if I'm , is it possible to simply replace the motherboard myself? There are lots of tips on eBay.

    At this point, there is a strong chance that the motherboard is brick and needs to be replaced. Fact he complete the update of the BIOS and restart on its own, or force you the reboot?

  • Thin client based on Linux T610

    Bulletin Board Hello!

    Just a few questions here I can't find via Google, manual and read other messages of the forum...

    We are trying to use a t610 with the Linux-based operating system and are facing obstacles, a little...

    I saw on the thin clients based on "Windows", after making a change to something, you have to 'Commit' changes...

    Is it possible to do it on a Linux machine? It seems that the operating system partition is read-only?

    Also, is it possible to navigate through the files and folders of this type of thin client?

    I see the terminal in "Administrator" mode and I can't type-nav files and folders through the text editor, but I am a semi-perte to do things this way...

    I know it of maybe a stupid question, but is there a way to recreate the image on this thin client to an OS based on "Windows"?

    The main problem I encounter is an add-on/extension in firefox is not 'stick' in my firefox browser...

    I installed the extension again and after I restart the browser, he is gone and my settings are back to "original"...

    I take a guess here, but I guess whenever this customer "reboots" the start of an image?

    One last question, is there of the "manuals" for those customers based on Linux?

    I see most or all aid seems to aim at Windows and would like to just a reference...

    Thanks for reading!

    Brandon

    If you're talking about the HP ThinPro OS-

    Before you can make changes to the file system, you must run this command from the terminal - "fsunlock". When you are finished, 'fslock' locks the system files again. There isn't another tool file explore included I know in ThinPro. Command line and the Notepad tool are the only real ways to navigate through the file system. If you need help with something, don't forget, it's basically a lighter version of Ubuntu, with a few extra utilities and GUI provided by HP. The nuts and bolts are identical to a version of Ubuntu, so I took a bit of insight of Ubuntu forums online for the problems I've had.

    Regarding your problem of browser extensions, depending on how you do this, you can configure connections to allow them to configure their own settings, or use HP ThinPro settings. If you've not allowed Firefox to create and use its own settings in the file system, nothing don't you change inside the browser will stick. I have not tried to install a browser extension, but I'm sure that this is your problem.

  • HP laptop warranty (after 10 months)?

    My laptop HP just frozen, cannot start, he just died. I suspect a problem with the chip of the corrupted BIOS or bad hard drive (disc surface scratches). This is a 10 month HP laptop, I wonder is my laptop still on warranty for repair FREED?

    Best regards.

    When you request support, please provide the number full name or product model of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

    The information requested above are at the bottom of your computer or inside the battery compartment. , Please do not include your serial number. Please enter the product/model information in the HP Online Support page for consumers , and/or post it here for our review.

    Please see check warranty status to determine if your computer is still under warranty.

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

Maybe you are looking for

  • Address, the tabs and the bizarre menus air bars in Windows 8

    After the upgrade to Windows 8 (clean install, actually), I noticed that Firefox now looks weird. Tabs, menus, address bar, buttons often flicker, change colors, have weird contours and so on, when I move the mouse above or around them. I can't take

  • Java error message

    When I boot FireFox I get a pop-up message "you must install Java to use RecipeFox."Java is installed and updated. I have no trouble using it, but I cannot get rid of this annoying message and must close it before that FireFox starts.

  • Tecra A10 - 12z - cannot install Win XP - No HDD

    Dear; I bought a new laptop Tecra A10 - 12z, having a Vista operating system.I fixed my laptop and now I want to install a Windows XP operating system When I install Windows xp, Setup Wizard download windows files, but it cannot start.Troubleshooting

  • 27 - n105a: can I use two monitors

    Can I use a second scream on my HP 27-n105a? What I need to download programs for use, if I can. Thank you Joy

  • USB-6008 and XP64bits?

    Hi all I just received a unit NI USB-6008. From the data collected on the site, I understand that the there is no support for Windows XP 64-bit operation. Is this fair? Is it possible to do? Any help is welcome. I thankt you very much Best regards