ISE 1.2 Guest Access expired session

We have implemented the ISEs to allow cable users to open a session with CWA, but every time we get

"Your session has expired. Reconnect. "

We get successfully on the portal and the logon, change password, accepts terms but then we get just the page of session has expired.

Switch (some redacted BLAH data privacy):

SW01 #sh auth its int f0/1

Interface: FastEthernet0/1

MAC address: 0021.xxda.xx28

IP address: xxx.xx.40.45

Username: 00-21-xx-DA-xx-28

Status: Authz success

Area: DATA

Oper host mode: multi-domain

Oper control dir: both

Authorized by: authentication server

Policy of VLAN: 901

ACL ACS: xACSACLx-IP_GuestWired_ISE_Portal_Access-53182da8

URL Redirect ACL: REDIRECTION dot1x_WEBAUTH

Redirect URL: https://guest.ourdomain.com:8443/guestportal/gateway? sessionId = AC1262FB000000FA0FCEFDB8 & Portal = TT_GuestPortal & action = cwa

The session timeout: N/A

Idle timeout: N/A

The common Session ID: AC1262FB000000FA0FCEFDB8

ACCT Session ID: 0x000001CF

Handle: 0x370000FB

Executable methods list:

The method state

dot1x Failed on

MAB Authc success

The ISE reports a failure of the connection

Event Failed authentication 5418 comments
Reason for failure 86017

Now, the reason seems to be that portal comments be accesed on an ISE in our DMZ but authentication RADIUS/MAB is done by our internal ISEs (ISEs all belong to the same cluster, however).  This is because the n is a switch and its management interface is inside the network while the guest VLAN THAT is in a demilitarized zone.  If authenticate us the RADIUS and comments on the ISE even (breaking the routing/security), access is granted and everything works corrcetly.

In summary, we are sent by the RADIUS ISE Server session ID is not accessible to the general public on the comment Portal ISE server so the session ID does not exist in the session cache.

If the portal comments ISE server must be the same ISE server that made the RADIUS/MAB generation of session?  It is has no obvious way to link a domain EHT (for example guest.ourdomain.com) FULL name, used by the n.

The session ID should not be shared on all nodes in the application of the Act?

Any other ideas or thoughts?

Chris Davis

SessionID is not replicated, you must ensure that the ISE who owns the portal, is the same who answered the request of original mab to your switch.

Jan

Tags: Cisco Security

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