Its just suddenly stopped on my laptop

I'm on my laptop and all of a sudden there is no sound. I checked the volume, it's on, I tried to turn on/off the laptop and that did not always help.

I'm not sure what to do, I went into Control Panel, click System and security, find and solve problems and followed the instructions, which did not work. Said troubleshooting couldn't identify the problem. I have no idea what to do next. He was working while I was listening to a youtube video, and then it just stopped.

Any advice for a not-so-savvy computer person.

Thank you

LI re

I have a HP Pavilion dv7-6c95dx Entertainment PC

Product a6x02ua #aba

Windows 7 Home Premium 64 bit - SP1

Hello LlRoe,

I see that you have problems with the sound on your HP computer. I have some suggestions that can help with this question.

Here is a link to some troubleshooting steps for the problems of sound on your computer. There are a few steps you already tried but keep after those and try other measures, including reinstalling the audio drivers.

Tags: Notebooks

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