JO 7310 & eptrintcenter

Similar Questions

• OfficeJet 7310 - Compatible 64-bit of Windows XP?

  I just upgraded my PC to a workstation HP running Windows XP 64 - Bit Edition.  It does not appear that my Officejet 7310 all-in-One does not work with it.  Y at - it a solution?

  HP said there is no driver, but you can use the Deskjet 990 driver for printing.

  I suspect that you can also use the web server integrated for scanning if you connect to the printer via the LAN.

• OfficeJet 7310 all-in-one: HP Solution Center software

  I use "HP solutions Center" scan on my 7310 all-in-in-one software. I have upgraded to Windows 10 & it worked just fine. I just got the latest update of Windows-10 last week. Now, HP Solution Center does not open. When I click on the desktop icon I get anything other than an alert tone - no other indication of what was wrong.

  I uninstalled the driver & it is reinstalled from the HP site - no change.  I have Windows-10 was last updated. I used the diagnostic tests HP & test progs and I know for printer and scanner will not work. The problem seems to be in the service of the HP Solution Center software.

  Also I tried to download the app 'HP Scan & Capture'. It won't download-

  Help, please.

  Hello

  Thank you for using the forum.

  You can find the solution here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

  Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

  Windows 10 - How do I uninstall and hide updates

  https://goo.GL/3tWxyA

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• problem with the HP 7310 - incorrect paper size fax

  I have a hp 7310 printer/fax/copyer and everything that he was working great until that earlier

  fax work perfect until we started to get a paper size incorrect message when receive us a fax

  We set it up to 4 rings

  We also have a fax set up report

  I tried different formats (as well as in setting up fron a4, letter, legal)

  even tried different weight

  nothing seams to fix the problem

  Thus, when receive us a fax, it rings 4 times... print a blank page... stop and it says wrong paper size... If you press ok, it prints the fax and fax report

  any ideas?

  don't know if it's a part of it as well when we're going to copy something the scaner it going long stubborn to scan... like 5 min it will print the item which has been fine scanded

  Thank you

  anyone until we change our all hp printers out for new... it will not a hp after that

• 7310 all-in-One: connecting the HP Solution Center to all-in-One

  When you try to install for my 7310 HP solutions Center which is connected via a wireless network, I don't get this option to connect even though the Help menu shows that this option should be available.  I checked the network and it is there and I can print over the network.  I need to use the other features of the all-in-One, (e.g., Scan) so need the solution Center. Please let me know how to overcome this problem of connection.  Thanx.

  Hi @led7310,

  Thank you for joining the HP Forums!

  I have seen your post on how you try to connect your HP solution for your HP 7310 printer Center. I'm happy to help with this problem!

  Please, try the steps in this guide, printer not found during Network Driver Setup (Windows). If this does not resolve the problem, maybe try scanning without HP software. Scanner without software HP (Windows 7).

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope that this post helps!

• 7310 HP printer all in one: No. 10 of Windows available for old HP 7310 AIO Printer Scan Options

  After update Win 10, my scan on the HP 7310 function will not work. Symptoms and side effects: push buton Start scan on the printer console. Message appeared: "no Scan Options". "You need to install or run HP software for this feature.  HP support not the 7310, because this printer is apprx. 11 years old. Microsoft is no help either, and suggests that HP is the one who must provide its own software solutions. If you want to help, please keep simple.

  Hello

  Please try:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110183-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  Source: http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7300-all-in-one-printer-series/391181/model/391183

  Kind regards.

• All-in-one Officejet 7310

  The scanner no longer works.  I can't find the original CD.  Any suggestions?

  Hi Pattles,

  Welcome to the HP Forums!

  I'm sorry to hear that your HP Officejet 7310 will analyse any more, but I'm happy to help you!

  To get help, I'll have to know the following:

  1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  2. If the printer is connected, USB, Ethernet, or wireless.
  3. If the printer is capable of making copies of itself.
  4. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  If you can't find the original CD, here is the site of drivers for your printer software. So you can download the software if you want. HP Officejet 7310 all-in-One Printer Drivers.

  Please see this post, want good answers? Ask good Questions, by @Bob_Headrick, then you can get the most out of these forums.

  I hope hear from you soon and have a great day!

• Cannot configure automatic duplexing in Officejet 7310

  I have attached the auto duplex printing accessory, but it doesn't seem to be recognised - I get only offered manual duplex.  I reinstalled the driver on the HP download site, the manual said to go to 'Configuration' and select "automatic two-sided printing Module"-, but this option is not there.

  What operating system do you have?  In Vista, you would do the following: go to the Printers folder, do a right-click on the 7310, run as administrator, properties, (continue), device settings, installation options, set the duplex unit to installed, OK.

  If you are using Vista you probably will need a patch to prevent printing upside down, see here for more detailson the back.

  Kind regards
  Bob Headrick, Microsoft MVP printing and imaging

• OfficeJet 7310: Reported Device Manager driver missing for printer Officejet 7310

  I used the full setting install software downloaded from the HP site to set up a printer Officejet 7310 on a Lenovo laptop, T540p with OS 64 - bit Windows 8.1.  Installation and printer seem to work fine since I can print and I can also scan from the HP Solution Center utility.  However, Device Manager reports two errors/anomalies as follows.

  Under the heading 'Multifunction cards' the Officejet 7300 series properties shows the status of the device such as:
  This device is disabled. (Code 22)
  Click Enable device to enable this device.

  To the title of the theOfficejet 7300 series entry 'Other devices' properties shows the status of the device as:
  The drivers for this device are not installed. (Code 28)
  There is no compatible driver for this device.
  To find a driver for this device, click Update driver.

  I find this a little confusing, because I believe that the installation of the software is supposed to include the pilot, as well as the printer seems to function (which could be due to default Microsoft drivers).

  Any thoughts on how things are in this State and how to recover would be deeply appreciated as I prefer not to "ignore" error messages.

  Thank you

  Glenn

  Well, I finally got a moment for all dismantle and reinstall according to the suggested procedure.  The offending Device Manager entry disappears not directly as a result of using the tools Microsoft and CCleaner, but after these steps in the process, I was able to remove the entry from the device.  I suspect that the registry was somehow blocked upward and demelee enough tools stuff for me to delete the entry.

  The relocation went well, but unfortunately, I misread the part about the reference of USB and initially installed with a USB connection.  I had to go back and add the network connection, which was not a problem.  I wonder if I can remove the USB from the printer through devices and printers instance while keeping the Solutions Center HP happy on the network printer instance.

  Thanks again for the detailed procedure.

  Kind regards
  Glenn

• Vista/Windows 7 Patch for Officejet 7210 7310 7410 and Photosmart 2610 2710 Duplex

  Some models of printer with automatic duplexer print not correctly on the back in Vista (or Windows 7 if Vista update).   In these models on the back is printed updside down regardless of the driver configuration.

  attached the zip file has a patch and instructions to fix this problem for the following printers:

  OfficeJet 7210

  OfficeJet 7310

  OfficeJet 7410

  OfficeJet L7300

  Photosmart 2610

  Photosmart 2710

  Patches for other models can be found here.

  This patch has been tested good, with more than 1,800 copies of this fix distributed by e-mail since April 2007.

  The zip file contains two files

  OJ7410.PDF contains detailed instructions for applying the correction.  Opening this file requires Adobe Reader or a similar pdf viewer, available for free download.

  hpo7x00t. GPD is the current patch file.

  To apply the patch download the here attached zip file.  Extract the files in the %Temp% directory, and then open the OJ7410.pdf file and follow the instructions.  If you have trouble finding the folder directory you can find this directory by opening your 'computer' folder and type folder in the address bar.

  tomscnorth wrote:
  Windows 7 driver is not automatic duplex printing. "The options are manual, or a booklet * two or more pages per page. How can you print a page by on the side of double-sided automatically?

  In fact, the driver of Windows 7 made good automatic duplex printing - no patch is required for Windows 7 [edit - this is true for fresh installation.  For the versions of Vista the patch may be used for Windows 7].  The default value for some printers, is that the duplexer is 'not installed', please check the Duplex Printing Troubleshooting Guide for Vista.  In Windows 7, the procedure is slightly different, in the folder printers click twice on the 7410, double-click the icon 'Customize your printer', device settings and under installable options go "Duplex for two back" on installed, OK.

  Kind regards
  Bob Headrick, Microsoft MVP printing and imaging

• OfficeJet 7310 All in One: Officejet 7310 and Windows 10

  A driver Windows 10 will be available for the Officejet 7310 printer?  Not clear about the downloads for this printer page.

  Thank you

  Cory

  The Windows 10 for the Officejet 7310 driver is available for download from HP here.  This is the version 14.8.0, updated December 5, 2015.

• 7310 all-in-One: automatic duplex printing is returned to manual

  I have a printer all-in-One of 7310. I used to be able to print duplex automatically copies but this option no longer appears in the Properties dialog box. Instead, I don't have the manual option on the finish tab. How can I return the Auto function?

  I followed your instructions and it worked perfectly. The word "manually" has been deleted from the finishing tab, so that was a clue that a change has been made. I had to restart the computer for the change to take effect.

  Thanks a lot for your help. Has saved me a lot of time and trouble. I had already spent a lot of pages and Googling HP scanning other sites to unravel this mystery, because I know that I have used to be able to automatically print double-sided but then suddenly couldn't. Something changed without my knowledge.

• OfficeJet 7310 stopped scanning or copying

  OfficeJet 7310

  Windows XP SP3.

  When you request a copy or scan, either from the computer or the façade, the machine displays 'don't warm up' ALL DAY and no scan or copy occurs. Fully operational for printing, however.

  It seems that the lamp lights or move

  Jotic Hi, sorry to hear that you're having this problem.

  Try this GO HERE to see if it can find any errors.

  Let me know the results you and I will do my best to help you.

  I hope this helps!

  RobertoR

  And remember↓

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• HP Officejet 7310 AOL: Portable printer model HP Officejet 7310 won't come.

  Printer off; Impossible to get it back on by pressing the key. I checked all the electrical connections are OK. This problem started right after I replaced the Tricolor HP Ink Cartridge 95. THE indicator light will not illuminate. Is there a hidden fuse or lock activated I'm missing?  Any advice would be helpful. Thank you, Ken Yarber

  Thank you for the HP Forums @Kenyarber,

  I understand your Officejet 7310 is no longer turns on and the led "On" lights up or the other.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  Thank you, good luck.