Just bought Photo CC (annual); Shows LR but PS says trial expired
I have the Photo test which has expired. I recently bought an annual CC Photo package. LR CC is installed and displayed on the CC Panel. In "Trial Expired" still PS shows the features of the app on my PC.
How PS to show as a purchased application?
See the link below:
I paid for an annual subscription and now it says that I'm on a cloud trial version adobe creative?
Tags: Adobe
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Bought a first pro plan and it still says trial expired and not to validate.
Bought a first pro plan, and it still says trial expired. Contacted Support, no answer, can someone help me please?
Hi RayanChehab,
My sincere apologies for the delay and I replied to your other post.
5 days of no response from staff
Thank you
Ilyes Singh
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I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.
I tried to connect you again, it still works well, but when I try to open it, the message of stills the same.
What should I do?Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I just bought a new Magic Mouse 2 but it can't scroll.
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Upgrade and to ignore your so-called friends who have no idea what they're talking about.
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I just bought the items 14 for Windows, but I need it for Mac. How can I change?
After the weekend... To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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Hey, I just bought an Adobe Creative Cloud Abo, but I can not download anything
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Please help me!Hi,
Please try to download the application directly via the link below:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
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I just bought a license for an image, but the watermark is still there. How can I remove it? The FAQ says the high resolution is available after purchase.
There are several threads on this...
Go to your "history of license."
Click on the image you want to download to go to the details page for this image.
Click on the "download the desktop" (or wherever you want) link
The downloaded version will be the watermark removed.
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I just bought the creative suite for windows, but I have a mac, so how can I fix it or get my money back?
Contact support and get this sorted out.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
BTW, the swap of the platform is for the current version of the Adobe software, if you have older version then you will need to get cross-platform update.
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My plan is the photographer package. PS shows to be installed, but LR says TRIAL. I thought that LR came with picture package?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
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Subscription paid but product say 'trial ended.
Subscription paid but product say 'trial ended. Money has been coming out every month but the products won't let me use them as they say "free trial is over."
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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After using a test, I recently bought the program. However, he still says trial expired. I can't understand how to solve this problem
Hello
You can try to disconnect and reconnect to the creative cloud app:-connect and disconnect activate Cloud Creative applications
Please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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