KB976569 offered via windows update again and again, properly installed

Hello

I have XP Home Edition SP3.  I installed this update several times, but he continues to appear in my list of updates on the site of Microsoft Updates of the software to install.  Whenever it says the installation was successful.

It appears in Add/Remove programs as if it has been installed, so why is this update continuously displayed in the list of updates must be installed on the Windows Update site?

Any suggestions or explanations would be appreciated. Eric

What is KB976569 listed in Add/Remove Programs [Yes/No]

Yes

Automatic updates (or the Windows Update Web site) still offers KB976569? [Yes/No]

Yes

The following may solve the behavior:

1. stop the automatic updates service:

Start > run > services.msc (enter) > [OK]
Double-click Automatic Updates > click Stop
(Stopping the service will take a moment)

2 remove the contents of the download folder:

Start > run > %windir%\SoftwareDistribution (enter) > [OK]
Open the download folder and delete its contents
Close the window.

3. go to the Windows Update Web site. Select CUSTOM and allow the analysis to be performed. Uncheck/unselect KB976569 and hide ("don't show me this update").

4. start the automatic updates service:

Start > run > services.msc (enter) > [OK]
Double-click Automatic Updates > click Start
(Starting the service will take a moment)

NB: If you are running a manual check for updates at http://windowsupdate.microsoft.com, you will see a prompt saying: 'you have hidden a significant update. You want to install it now? "Answer NO to this prompt.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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