Keyboard & mouse not working not not at the login screen.

Similar Questions

• Mouse and keyboard not working only not to the login screen

  Hi, I was recently infected with Antispyware Soft virus. In my attempt to remove it, my screen went black, so I had to restart my computer. Entering my login screen, I was unable to connect because my keyboard and mouse no longer works. I tried to start the safe mode too and they still do not work on the login screen. However, they work at the start of the BIOS. I looked around, but I couldn't find any option for Legacy USB drivers. I went to a few USB option and select [Enabled] and it still doesn't work to the login screen. I have no PS2 port, so I can't try it. I was also able to use my mouse and keyboard when you attempt a repair of the system to do a system restore, but that solves nothing. I am at a loss what to do. I hope someone is late, as I'll be gone tomorrow/more day late today. I am writing a computer laptop and unable to remember any care my office except the fact, it's Windows Vista.

  Hi HellMuT1,

   
  We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.
  1. Insert Windows Vista DVD.
  2. restart your computer.
  3. let the computer restart (boot) from the DVD.
  4. If you are prompted, press a key to continue.
  5. When you reach the screen install Windows, select your preferences in the language to install, time and currency format and keyboard or input method boxes, and then click Next.
  6. do not click on install now. Instead, click on repair your computer. The System Recovery Options dialog box appears.
  7. make sure that the appropriate operating system is selected, and then click Next.
  8. After you click Next, the System Recovery Options menu appears.
  9. click on command prompt.
  10. type devmgmt.msc and press enter
  11. on the window Device Manager, in the object list, expand mice and other pointing devices.
  12. make a right click the sub element and click on uninstall.
  13 expand keyboards.
  14. make a right click the sub element and click on uninstall.
  15. Type exit and press ENTER to restart the computer.
  16. remove Vista DVD and restart the computer to see if the keyboard and mouse works fine.
   
  Do the repairs to the system of Windows recovery environment
  I hope this helps.

   

  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Accounts of users not listed is not on the login screen

  Hello

  Today when I tried to connect to one of my standard accounts on my Windows 7 computer, I received the error message "the user profile Service has no logon. User profile cannot be loaded. »

  By reading this, first of all, I tried to restart my computer to see if that would solve the problem. It did not work so I searched how to solve this problem and followed the instructions here: https://support.microsoft.com/en-us/kb/947215

  I followed the instructions on how to fix this under "Method 1"

  However, after that, the icons for other accounts on my computer disappeared with the exception of a single administrator account.

  How can I get the other user accounts is displayed on the login screen? Help, please.

  Hello

  See if that helps you.

  1 do a Safe Mode system restore to before the problems:

  http://www.SevenForums.com/tutorials/700-system-restore.html

  Enter the Mode Windows safe. Use the arrow keys to navigate and the ENTER key to select Mode

  http://www.computerhope.com/issues/chsafe.htm#03

  See you soon.

• Windows does not load the login screen

  Hello. I'm running Windows 7 on my laptop and when I boot it will not go to the login screen. The screen turns black with only the cursor showing. I also want to add that my computer did the same thing when trying to enter in safe mode. I don't have a disc of resettlement. Please help I need to access important information.

  1 you need to borrow an installation disc or a system repair disc [32-bit if yours is 32-bit, 64-bit, one if yours is 64-bit].  There is nothing that you can do without one of them.  Buy an installation disc if necessary - see Amazon reinstallation discs and note that these are inexpensive because you pay only one disk not a license.

  2. start the computer from the disk borrowed or purchased.

  3. restart normally and the problem should be gone.  The problem could never happen again.  There are other details of this in a computer running that Windows 7 does not start when force you the computer to shut down.

  4 once you are up and running then consider the steps recommended in why is my screen black when I start Windows 7 to reduce the risk of a recurrence.

  5 you can also search this forum for a black cursor screen as there is a lot of discussion on this issue.

• WIN8 - no desktop, black screen with the mouse pointer. Manager tasks and the login screen work.

  As usual I left my computer and after a few minutes, he fell asleep. Next morning, I had moved to the mouse, computer wakes, but I got a black screen with the mouse pointer. I hit CTRL + Alt + Delete and screen with Task Manager option appeared. I stop computer and rebooted. Welcome screen and logon is displayed. After you enter the password and click on submit that the screen becomes black with only the pointer visible mouse. I don't have not installed anything recently. Can you help me find my office?

  OK, I had the same problem. I thought that if you have a pointer and can launch Manager tasks and all programs through its file > new task, then the hull works correctly. No office and no taskbar mean that something is wrong with explorer.exe. Now, he has corrupted not necessarily, may not properly launched.

  Here's what I did:

  1. I opened the Task Manager, the Details tab

  2. I killed all explorer.exe on the list

  3. just to be safe, I also tried to kill dwm.exe but it will be may not be necessary (it never goes away)

  4. I started the new instance of explorer.exe via file > run

  And voila, I had the desktop and the taskbar.

  It will be useful.

• Upgrade to OS El Capitan. Has been Keychain errors. Now incompatible with the very power not past the login screen. Try Apple cat and give up after spending more than 30 minutes, avoiding so to repeat myself (last I checked, I'm not a fool).

  Upgrade to OS El Capitan this morning on the laptop of my daughter because she saved his laptop school (apple) at what his cell phone the school had problems. Had to upgrade to the latest OS as its portable school was on the latest OS and its docs to school would not open on his personal laptop (she was on the Mavericks). Fallen on admin password so questions concerning with the cat and who sets obtained but by fixing what they then created many problems of Keychain. I was directed to a support document, which did nothing. I was told to finish the upgrade to El Capitan, and maybe that would fix issues Keychain - BAD! Now, it's a 50-50 chance that when I get to the sign in page - I'll either get arrested here with the keychain error pop ups or it will allow me to the desktop view. I'm beyond disgusted at this stage because what should have been simple has become a living nightmare.

  I checked through the archives and found a lot of Keychain, but nothing seems to fix mine.

  I get the following:

  * talagent wants to use Keychain 'local products '.

  my admin and my signon password do not work

  so I press Cancel, then I get

  * Messages Agent wants to use Keychain 'local products '.

  my admin password and access code does not work

  so I press Cancel, then I get

  * CommCenter wants to use Keychain 'local products '.

  my admin password and access code does not work

  If I press Cancel, then comes continuous pop-up error message Agent

  Help, please

  Have you tried to reset the keychain:

  Reset your Mac OS X Keychain - Apple support

  See you soon,.

  GB

• Installation of Windows 7 64-bit, keyboard & mouse not working not

  Hello

  I am trying to install Windows 7 64 bit and my keyboard & mouse stopped working so I can't complete installation. I looked online for a fix and tried to then plug in USB 2 ports, and they still do not work. I found a PS/2 keyboard lying around as it was referred to as a hotfix, however, that the mobo is not any PS/2 ports that will not work. Can you please let me know if you have a work around this? Of course, the Windows 7 installation disc doesn't have the correct drivers for this motherboard?

  I've contacted ASROCK support for my mobo and they have no idea?

  Here is my config of systems

  CPU: i5-4570 3.2 GHz

  Memory: 8 GB
  Video card: on board

  HARD DRIVE:, SATA
  CD-ROM:, SATA

  OS: Windows 7 32-bit

  Can someone please help?

  Soon Tom

  • Restart your computer (click Start > Shut Down > restart)
  • Enter the configuration of the system to BIOS to start Windows.
  • In the BIOS, look for the USB Legacy Support parameter of. ...
  • Select USB Legacy Support and change the setting to "Enabled". ...
  • Save the settings and exit the BIOS.

• Keyboard not working on Lenovo Windows laptop and stuck on the login screen

  I have a Lenovo WIndows 8 20157 laptop, the keyboard no longer works someday so I restored it.  At that time, I could use an external keyboard.  When the system rebooted, it got to the login screen and will not work.  The screen keyboard and the external keyboard does not work.  The only thing that happens when I use a keyboard (external to the screen, laptop), is that if I hit the button S power options developed.  I can not connect and I can't run it in safe mode.  Already, I have removed the battery and held down the power button, which has not changed anything.

  I took it for someone who told me to restore to factory settings and there are drop down menu in the corner of the login screen, but sometimes the mouse works and sometimes it isn't.  For example at the moment I can't open easy access menu to open the keyboard screen, but sometimes I can't.  Any ideas?

  Hi Jennifer,.

  Welcome to the Microsoft community.

  According to the request, you have problems with the keyboard on your Lenovo laptop.

  As you have made a number of steps to address this issue including restoration to factory settings, I feel that this could be a hardware problem, so at this point in time that it would be better you contact Lenovo for additional troubleshooting support.

  See the link below for contact Lenovo support.

  http://support.Lenovo.com/us/en/contactus

  I hope this information helps, please get back to us for further support on Windows. We will be happy to help you.

  Thank you.

• All my objects in Indesign are locked. I can move objects with the help of the arrow keys on my keyboard, but not with the mouse. I must have done an order by mistake. Any suggestions?

  All my objects in Indesign are locked. I can move objects with the help of the arrow keys on my keyboard, but not with the mouse. I must have done an order by mistake. Any suggestions?

  Thanks for your help. I work again InDesign brokedown and after a reboot, everything works perfectly fine.

• Need still restarts desktop Acer Aspire - keyboard not detected at the login screen

  Hello

  I have Acer Aspire ATC-605-UR13.

  In the course of the last 4 weeks, suddenly the keyboard is not detected at the login screen. The mouse works.

  Still, I have to restart to make the keyboard work.

  Any idea of what caused it? Perhaps any software installed that do?

  P.S.: Btw, I tried a new keyboard, the same behavior. I have concluded that this is not the keyboard.

  Thank you!

  This problem has been reported after that install some recently released update of windows... Currently the ability to perform a restore of the system to an earlier date. You can also try to uninsatlling updates of windows manually from Control Panel > windows update.

• computer does not stop the on-screen keyboard. It is whenever I log on my profile and will not stop. How do I stop?

  computer does not stop the on-screen keyboard.

  http://www.Vistax64.com/tutorials/72733-screen-keyboard.html

  Read the tutorial above.

  You can prevent the Visual keyboard facilitated access to automatically
  When you load Windows by disabling "use on-screen Keyboard.
  checkbox on the page "Use the computer without a mouse or keyboard" in the
  Ease of access Center.

  Open Control Panel > accessibility > Ease of Access Center > use the computer without a mouse or keyboard.

  See you soon.

  Mick Murphy - Microsoft partner

• Apparently the login screen does not work...

  I run windows 7. When starting, I get to the login screen. I can move the mouse, but nothing is clickable. The text box seems to have a cursor fixed (not flashing). So I suspect it's maybe an image, but I am not sure. Any help would be appreciated. In addition, I apologize in advance if this is in the wrong section.

  Logon works on safe mode. What's next?

  Given that your machine is running in Mode safe, the problem is caused by something that you load in normal Mode. Run msconfig.exe while in Mode without failure, then uncheck the items under the Startup tab until you find the culprit. I would like to start by unchecking the lot. This will not prevent the machine to start.

• Lost password: I recently had to do a restore to factory on my computer dell laptop. It went well until he took me to the login screen and I entered my password is not working

  I recently had to do a restore to factory on my computer dell laptop. It went well until he took me to the login screen and I entered my password is not working. I can't get past this login screen. I have seen a lot of messages that say to insert the disc of vista and re - install. I tried to do, and nothing happened when I put the disc.

  Dell recovery options:

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

  Above is Dell to reinstall Vista from the DVD on your computer.

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

  And that way if you have a recovery partition on your hard drive.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/189126

  "Microsoft's strategy concerning lost or forgotten passwords"

  Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

  Read theBANNING of cracking of passwords information tools information provided in these forums in the thread above posted byBill fill MSFT, moderator

  See you soon.

  Mick Murphy - Microsoft partner

• Open a new file in photoshopcc and the name of the file is displayed but no Web white work. You can see it as a layer in the layers panel and if I pull on the grey area I see int on the layer, but not on the main screen.

  Open a new file in photoshop cc and the name of the file is displayed but no Web white work. You can see it as a layer in the layers panel and if I pull on the grey area I see int on the layer, but not on the main screen.

  Nice day!

  Could you please post a screenshot with the relevant panels visible?

  Not turning off"use graphics processor" in the Performance preference and restarting Photoshop have a bearing on the issue.

  Kind regards

  Pfaffenbichler

• Windows 8 does not not to the Welcome screen and the start option advanced

  I met a very strange situation.

  1. I first put my system into hibernation and walked away for a while. Then when I tried to turn on the system, it freezes at the Welcome screen. I tried the strok key (Ctrl + Alt + Delete) but nothing happened. I noticed that the ' FN ' on my laptop works very well! I could turn on and turn off the Wifi with them. But the system has not responded to all other keys and my touch pad.

  2. I tried waiting for the system to respond for a long time. When I noticed that the little light on my laptop showing the status of the HDD stopped flashing, I thought that the system could already went wrong so I hard reboot the system.

  3 then, strange thing that happened:

  (1) first is the logo of my BIOS flashed on the screen and disappeared, which has never happened before.

  (2) then the system told me that he prepares the update. But I remember turning off the automatic update and I had not installed update before the system went wrong. Although I remembered that there is a warning to the login screen that there is some new important updates and I should install them.

  (3) the system is restarted automatically when the increase is 30%. After this reboot, the system maintains hang at as before welcome screen.

  4. I've tried several things and hard reset for many times but nothing has changed.

  (1) I tried to disable the quick start to the BIOS.

  (2) I've tried allowing CSM (disable UEFI in legacy mode)

  (3) I tried to press F9 to start and got into the advanced boot options screen. However, all there hang two! My keyboard and mouse are both inadmissible.

  (4) disconnect all connected to my laptop.

  Then I'm lost. I can't repair or restore my system. I think that my keyboard works fine because I can change the BIOS setting to use. Now, I'm at my wits end with. Can anyone suggest anything?

  Update:

  Turned history that I tried to plug my USB mouse to the laptop. It worked, and when I connect my USB keyboard that works too! But minutes after I logged on successfully to Windows, I got the WORKER_INVALID and restart the system.

  I found this post which has almost exactly the same problem with me (I use an ASUS laptop too!). So I uninstalled my driver warned of the gesture, and then the system has not crashed over.

  But my problem has not been resolved. I downloaded and installed the latest driver of ASUS and always found my touch pad and the keyboard does not. I also realize that even in a different operating system on my system (LinuxMint), my touchpad and keyboard will not work.

  To summarize:

  Now I can use an external device (USB keyboard and mouse). But the built in keyboard and touch pad does not work. The latest driver for ASUS (ASUS Smart gesture) and ASUS ATK Package driver does not work. Strange thing is that when I open the computer, can I use my keyboard and even type in the Linux grub shell. But once the system got loaded, both in Windows and LinuxMint, the keyboard and the touchpad don't work.

  Now, I suspect my BIOS went wrong, but I do not know and do not dare update the BIOS so recklessly. Any ideas?

  Hello

  Thank you for the update on the question and good to hear that your problem is solved and everything works well after the replacement of the motherboard from ASUS. This information will help other members of the community to the same question.

  Feel free to post on the forum if you have any concerns more associated with Windows. We will be happy to help you.

  Kind regards