L50-B-1NM satellite - wifi only works near the router

Hi just bought this laptop for my daughter Toshiba L50-B-1NM 15.6 inches processor Ci3 4 GB 1 TB and wifi only works if he was sitting next to the router.

It will connect to the internet if the ethernet cable is connected, BUT for wifi, the laptop has been sitting almost touch the router. The rest of the House works well.

Please could you help me before I take it back to the shop and eventually making a fool of myself.

I'm really not good with technology so if you do not answer could you explain to me like a baby please ;) lol

Thank you very much, totally disappointed at the moment because it cost me a lot of money for it :(

Hi maria,

I think you should consider a fact: the L50-B-1NM Satellite was equipped with an Intel 802.11ac + card agn combo Wifi/BT.

802.11 AC is a new WLan standard that isn't taken care of by all old WLan routers.
But of course, the standard 802.11 A / G or N must be supported by older devices correctly.

I think first of all you must check if the wireless performance question isn't related to energy saving settings. I guess during wifi problems, the laptop uses battery power
In this case we would use different power plan settings.

Please check the settings that are in the advanced within the current energy saving Central WLan power settings.

Where this doesn t help you solve the problem of WiFi signal weak, you should contact the authorized Toshiba maintainer to check the connection to the WLan antenna.

It may be possible that the antenna isn't properly connected, which is originally a weak WiFi signal.

Because the laptop is under warranty, it should be fix toll-free number.

Greetings

Tags: Toshiba

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