Laptop can connect wirelessly, but not through cable utp to the internet. Help!

I tried to connect my computer laptop windows 7 to the internet using a utp cable. Unfortunately, without success. Works with wireless, but in my dorm, I cannot use internet via cable. I tried to turn off the wireless, but that did not work either the comouter does not recognize that the cable is already connected. Please help me solve this problem.

Thanks for your help in advance! :)

I would check the cable carefully.  Sometimes, some of the wires are loose from the plug.  See if the laptop can connect to cables in other places.  If possible, the problem is with the cable and not on your computer.

Good luck.

Tags: Windows

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