Laptop freezes constantly since installing Win 7
Hi Paul,.
Sorry for the late reply... short holiday ;-)
tried again: re - install win7
Re-install SP1
install driver chipset from AMD website (the link you provided)
update the essential drivers through HP site
downloaded essential Win7 updates etc... network incl. drivers, etc.
all the beautiful
you are trying to download Norton Internet Security and... Windows hangs while downloading
No mouse movement nothing...
had to press the powerbutton to restart, but it freezes during windows logo each time...
After pulling all my hair out...) ...
I am now re - install the vista recovery disk which I have just received from HP.
If the same gel arrives once again, it must be a hardware problem...
and this laptop will be up against the nearest wall... ;-)))
Thanks for your help!
Tags: Notebooks
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Hello and thanks for the display on the HP support forums.
With a laptop computer hooked up here there's several reasons for this.
Have you cleaned your laptop to reduce the accumulation of things on the heatsinks and fans for the laptop can be cooled?
Have set you your system power settings?
Did you run the diagnostics of hardware BIOS to see if it is a RAM problem or hard drive?
If this is not the case, here are a few links to check.
Laptops HP - diagnostic system (F2)
Regarding the recovery of the system, there is a link on how to do so.
Performing a recovery of HP (Windows 8) system
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501 error code is a failure of the complete (full) disk Self Test (DST) and would indicate that hard is defective and must be replaced. It is also compatible with the issue of 'freeze' you describe.
If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.
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