Computer HP laptop freezes constantly

I tried to restore points, startup repair, boot in SafeMode... nothing works. Sometimes, I get a few minutes of use until it freezes, sometimes referees during startup. I can't identify an event that started this, but a Java Update appears to be a possibility.

Hello

501 error code is a failure of the complete (full) disk Self Test (DST) and would indicate that hard is defective and must be replaced.  It is also compatible with the issue of 'freeze' you describe.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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