Laptop freezes when I click right perofm


I have a problem with my laptop.

Whenever I do a right click on any file icon my laptop freezes.

I have seem other HP users had similar problems with widows 8.

I have 10 Windows Home, I'm a newbie so don't know how to handle this.

Help, please

Thanks for reading



Hi @Gosia83,

You are welcome!

Please, try the procedure described in this guide, the computer hangs upward or freezes (Windows, 10, 8)and let me know what happens!

Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

Hope this guide helps!

Tags: Notebooks

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