laptop freezes when performing automatic maintenance

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• laptop freezes when moved

  My G6 laptop freezes when moved.  When the battery is jostled when you move and to base it on something again it freezes even when it is plugged.

  SteveC66 wrote:

  The name of HP is on the laptop - I spent everything I had at the time, on what, at the time - it's

  HPs doings and I am very grateful for your help but HPs name wrong in my house any longer and I'll let my friends know what happened with this laptop.  I guess I should have come with an Asian import.  I bought this because it's an American company - my mystake.

  Sorry to hear the bad experiences your having with the new HP I have expected some resolution about HP for you, but I guess that your next step is to enter the HP support and talk to a Manager or supervisor and get a resolution a bit if you can the stock market that. Otherwise if an is another portable computer W8 wifi even goes down so you might go for W7 that is or is not hp laptop and I hope that your experience will be better this time.

• Laptop freezes when running applications

  I got a G6 Pavilion - 2263ca with Windows 8. When I open an application on the start screen, the laptop freezes and closed. I ran a system recovery and all the system diagnostics, but nothing has changed and I can't find a hardware problem. I sent it for repair in the workshop, they replaced the HARD drive and reinstalled the OS but nothing changes. Right now, all I can do is reinstall the RAM, but seriously, I don't think it will solve the problem. Please help me :-(

  Hello

  Try the following.

  In regards to the manual maintenance on the link below, delete one of your memory modules and then see if the laptop works Ok.  If it doesn't, try the same module, but in another location.  If it is still working properly, try the other memory module in both slots, to see if any combination will allow the laptop to run without freezing.

  The procedure for withdrawal of these modules is detailed from Page 55 of your & Maintenance Guide.

  Kind regards

  DP - K

• Laptop freezes when I watch videos or play music.

  Original title: salvation

  My Dungeon laptop freeze a few minutes or two, whenever I watch videos or play music, it occurs usually when I watch videos on youtube, please help me, what can I do? I can't watch movies because this problem!

  Hello

  To improve the assistance on your query, please contact your mobile provider since the question is on portable gel when you watch videos or play music.

  Thank you.

• Random freezes when performing a stack, dv6-3110sg

  Hi all

  I use an HP dv6-3110sg laptop under Windows 7 Home Premium.

  For about a month now, I have experienced random system freezes when I was using the laptop on battery, i.e. without the charger plugged. Sooner or later, at a random time during the use of the laptop, the screen completely freeze, with not even a movement of the mouse cursor or anything else in response, until I took out the battery and held the power for a few seconds. This problem does not occur when you attempt to use windows safe mode, or a distribution Linux live USB, so I thought a recovery could help. However, after you recover the laptop the integrated minimum image and download of HP and Windows updates for several hours, the problem persists when you use the battery. I thought that the battery may be faulty, so I plugged in the phone my mother, which is the same model, but despite this, the system froze after awhile. Try to use the battery for HP Support Assistant check (what is said and all the drivers and software, are up to date, incidentally) yields a "Check the battery has stopped working" error message, although when you click on 'other details', the problem seems to be a 'file not found exception', so I could use a link to a check of the battery work for me download. I also used the battery test in BIOS diagnostics utility (by pressing ESC during boot by pressing F2 [I think] for diagnostic options, and then selecting test battery off of the menu), however, only one was completed after 15 seconds and apparently everything was fine there.

  So I could really use some help with this problem here, cause I can't understand what is the cause. Don't forget that so do a hard cover and replace the battery with a new one, have not helped so far. I would appreciate it so all the tracks on the way to proceed. Thank you!

  EDIT: I should also mention that this time he comes with the on dedicated mobility AMD and Intel HD graphics graphics. But only when executing a stack, it's fine if the laptop is plugged.

  I solved it now.

  Made a recovery not from the integrated partition, but the recovery of the DVD that I created after I bought the computer. Somehow, that did the trick, no more freezes. Why my installation and my recovery partition has become suddenly strange, I have no idea. But at least everything works now. Thus, one who reads this: don't forget to create your recovery DVDs!

• Laptop freezes when I click right perofm

  Hello

  I have a problem with my laptop.

  Whenever I do a right click on any file icon my laptop freezes.

  I have seem other HP users had similar problems with widows 8.

  I have 10 Windows Home, I'm a newbie so don't know how to handle this.

  Help, please

  Thanks for reading

  Gosia

  Hi @Gosia83,

  You are welcome!

  Please, try the procedure described in this guide, the computer hangs upward or freezes (Windows, 10, 8)and let me know what happens!

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Hope this guide helps!

• Laptop freezes when you access Internet

  Original title: Network discovery sharing sharing inbound network incoming Remote Desktop RDP TS Remote Desktop Remote Assistance Network

  When I connect to internet, after about 10 seconds the laptop everything freezes.  I have to manually turn off because it will not re - start.  I haven't added any new program.

  Hello

  · Were there any changes made to the computer prior to this problem?

  · What version of Windows are you using?

  · Do you use Internet Explorer to access the Internet?

  · If Yes, what version of IE are you using?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: To resolve this problem, you may need to set your system to the boot.

  Click on the below link to learn more about the clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: Don't forget to return the computer to normal after completing the troubleshooting by following the steps described in step 7.

  
  Method 2:

  Try to do a system scan. The scan will look bad system files and will attempt to fix them, if possible. (a) click the Start button.
  (b) type cmd in search results.
  (c) click the cmd file and select "Run as Administrator".
  (d) in the CMD window, type sfc/scannow , and then press the Enter key.

  (e) wait until the analysis is completed.
  (f) restart and see if that solves the problem.

  For more information about SFC scan, please see the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  See also:

  (a) open the troubleshooter of Performance

  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  (b) difficulty Windows system performance slow computer problems

  http://support.Microsoft.com/mats/slow_windows_performance/en-us

  Hope this information is useful.

• Laptop freezes when I plug in HDMI to monitor

  When I plug a HDMI cable to my laptop, the screen freezes and forms a black box around the screen. The only thing I can see is my screen background image. Cannot do anything, the system is totally frozen. When I disconnect it everything works fine again. What should I do? I use a HP ENVY DV7-7250us with WIN7 (64 bit) installed thanks! B

  It sounds as if there is a problem with the TV\Monitor. I see that you have not specified which other inputs has the device. This would help. Call you a monitor. The rest of us use LCD screens. It is only 20 inches by your description. I wouldn't use it if it would not accept a video signal with a resolution higher than 1024 x 768.

  Creating identical threads is frowned upon here. I'll ask a moderator to remove one on the same subject.

• Laptop freezes when restored from sleep mode.

  Hello
  I'm running Windows XP, SP3 on a laptop Lenovo Thinkpad 61 T.
  My computer works fine, except that if I put in mode 'sleep' and then wake it, it freezes. Even the Windows shut down does not work, and I have to restart with the power button.  When the computer reboots, it works fine.  I did virus scans and even replaced the operating system and installed programs with an image that I made well before this problem started.
  I could use some advice.  Thanks in advance.
  Dan S

  Could be something as simple as a video driver, or a change in the power settings.

  Can first update you your video driver to the latest version available?

  The go to start > Search > type CMD > right click and run as admin > type powercfg /a

  Cutting results and upload them to us here.

• cursor freezing, laptop freezes when left idle

  cursor freeze while Middle session study then after forcing closed laptop computer freezes if left
  idle for a short time and it is driying me crazy it's a: advent roma 2000 32 bits windows 7 premium

  Hello

  1 I want to erase the General corruption and repair/replace damaged/missing system files:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------

  Check the settings (BIOS/CMOS) that you can start and ensure that this suite of lan, Wake on modem and
  similar are not enabled.

  Shoot sleep problems - hibernation
  http://www.computerperformance.co.UK/Vista/vista_hibernate.htm

  How to solve a problem of Mode for Vista and find a Solution
  http://www.Vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

  How to enable and disable Hibernation - you can try to disable and re-enable the it. http://www.Vistax64.com/tutorials/165508-hibernation-enable-disable.html

  How to restore the default power in Vista (and then go back and change as you wish)
  http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html

  How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista
  http://support.Microsoft.com/kb/950686

  Panel configuration-Device Manager - look at the settings for the network card, WiFi, Modem power management.
  and other devices. (Double click on the device and the power management tab)

  All the default power plans and then set them as you wish.

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Laptop freezes when connected to internet via WiFi

  I use the laptop Dell inspiron 15r, with Windows 7 ultimate on it. Whenever I connect to the internet via WiFi, after a while, most of the programs I use freezes, and the internet connection is cut off. The same control panel functions do not occur. Also is not possible the normal closing, and I have to force close down at length by pressing the power button. This situation arises that if I use the WiFi. When I use a LAN cable, no problem. This situation is quite irritating, like many times I have no other choice than to use a wi - fi connection and whenever I use it after a few minutes, I have to restart with force, and the cycle repeats. Please suggest a solution. Thank you.

  Hello Brad,

  I tried the thing of diagnosis, but could not get anything out of it. The problem is now solved because I updated the drivers of network on the Dell site, but currently I am confronted with some problems, that I used to.

  Thank you much for the help.

  Kind regards

  Sunil.

• Laptop freezes when I connect AC adapter / CC

  Hello. I have a Dell Latitude E7440. The laptop starts with the office end while its connected to the power adapter. It starts very well in a stack on the desktop and works normally. But the problem occurs when I connect to the AC adapter when the laptop is turned on, it freezes, for example when sound on the desk and I connect to the AC adapter, it freezes and does not respond. When I unplug the AC adapter, it takes over and works normally again. When I connect to the AC adapter again it hangs and when I disconnect, it resumes its normal operation. The third time that I connect to the adapter, it does not freeze. What could be the problem? Any help is appreciated please.

  Hi Dwaine David,

  Please write to us.

  When the issue started? Is there any hardware or software changes made recently?

  Please update the BIOS if not yet done so, to support.euro.dell.com and respect for any change,

  If possible, please try another card as well.

  Please provide us with your system tag #, email address and your name via message private.

  Concerning

• G72 laptop freezes when installing new software cd/dvd

  Laptop G72 girl. Memory of 3g with Win7 and a lot of hard disk space. all updates current. scanned and defragmented hard drive. When I try to download or install from the software cd that is fab dvd, Nero, etc. (copy software), his cell phone freezes and I have to restart the system and uninstalling the software for device working again. any suggestions as to why this type of software causing conflicts - thx a lot!

  Hello

  In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  A part of this process will require a reboot to check the disk.

  Kind regards

  DP - K

• computer Dell laptop freezes when opening my download file

  Hi here is full error message

  AppName: explorer.exe AppVer: ModName 6.0.2900.5512: ntdll.dll

  ModVer: 5.1.2600.6055 Offset: 00011053

  C:\DOCUME~1\Scott\LOCALS~1\Temp\cc97_appcompat.txt

  This happens when I open my file to download, either online or offline p.c. freezes must be turned off and rebooted when it shows this error thanks scott

  Hi Scott,.

  Try to update IE 7 and 8, then check that
  Please visit this link to download:
  http://Windows.Microsoft.com/en-us/Internet-Explorer/downloads/IE
  Kind regards
  J Chambers

• Pavilion 15-P017TU: laptop freezes when I connect to WiFi

  After update I am facing a problem with wifi. After using wifi for awhile like 5 min. he becomes limited and diappears option wifi and laptop crashes in 1 min after that...
  Please help me with the problem. I've updated all of the updates that were available only update Realtek HD Audio is waiting...

  

  Hi @Kaustubh06,

  Thank you for your response.

  I before you try to reinstall the wireless driver using the Recovery Manager, but remains the question of the gel.  As you said that the pilots are 8.1 of Windows and not Windows 10.    You can get the updated driver from the Pavilion 15-p017tu for laptop software and drivers page.

  Please let me know if this helped.

  Good luck!