Laptop HP 15-r006TX - keyboard problem

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• PC laptop 15 HP TouchSmart: keyboard problem

  My keyboard does not work properly. A lot of keys (20) does not work. in the beginning, it was 4

  According to the message that you have recently published, I want to confirm that it is a hardware problem and I highly recommend to immediately contact HP technical support by phone for further assistance without delay to get your Notebook diagnosed and repaired by an authorized HP Certified Engineer

  You can also check your warranty here to check the status of the guarantee

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• Laptop HP 15-r006TX - drivers problem

  Hi Sir,

  I bought a new laptop (HP PC laptop 15-r006TX). I need a suggestion for the operating system for laptop. I have used windows7 ultimate. But most of the drivers is not supported in it.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=in&DLC=en&sw_lang=&product=7089...

  Which operating system is best for this computer?

  Windows 7 64-bit or windows 8.1 64-bit.

  Thank you

  Benjamin

  Recommended for your computer OS is Windows 8.1

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=en&cc=in&DLC=en&sw_lang=&product=7089860

  Reason for all the drivers of your computer is currently available through 8.1.

• HP 2000-2d29DX laptop PC: keyboard problem

  Hello guys,.

  I have recently encountered problems with my keyboard and touchpad. But first I turn to the most pressing is the keyboard problem. Sometimes, when I booted my computer a few keys alphabet such as r, o, m (seemingly random keys) do not respond. This problem started with my arrow keys but since moved other keys. I tried to reset my PC that did not help much, so I uninstalled the keyboard driver via the thinking Device Manager I easily find a nd downlaoad and install new drivers from HP support or elsewhere. So the problem, I could not find the drivers for my computer, I searched for the last 2 days and I am always unsuccessful and very frustrated, I can't use my keyboard and now I do all my typing via the on screen keyboard, very taxing to say the least. Help, please. Thank you!

  Hi there @Orlando-Okwayo,

  Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that the keyboard does not work on your laptop of HP 2000-2d29DX. You mentioned that some of your keys on keyboard do not respond.

  Please follow these steps in troubleshooting provided:

  • Beginning
  • Search for Device Manager
  • Search results, open Device Manager.
  • Click on display
  • Show hidden devices.
  • Click the arrow next to keyboards.
  • Right click on the name of the keyboard device.
  • Select uninstall.
  • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
  • Restart the laptop twice.

  I found a document of troubleshooting for you to try called Portable keyboard troubleshooting.

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that need updated. I looked at your page HP 2000 - 2d29DX Notebook PC (ENERGY STAR) - software and drivers and I don't see any drivers for Windows 10.

  Another option for you would be to restore to a previous Point before this happened. He must put it without losing anything.

  Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

  Thank you!

• Portege R830 - Trackpad/keyboard problem

  HI - hope someone can help because I have only a few strands of hair left out!

  In the last two weeks, a problem has developed with the trackpad - and maybe my keyboard. Here are some of the symptoms

  1. the cursor on the screen suddenly freezes. If I leave the laptop and work back, and it's not.

  2. If I tap on the keyboard (can simply press the keys or I could be typing in a document) and the cursor may freeze again. During this event the little 'mouse/trackpad' power icon flashes briefly on the screen. If I hit another key (literally anywhere on the keyboard) a number of times (not the model number) the icon can cycle and the slider moves and then freeze again.

  It's as if each key on the keyboard is somehow the role of the FnF9 key.

  Unfortunately I took the laptop on a business trip recently and this time after initialization the laptop - the cursor was frozen and no amount of pressure button thoughtful or random didn't get going. It is a working battery. That scared the hell out of me.

  If I plug in a USB keyboard and mouse and then pressing the keys on this keyboard does not cause the cursor to freeze. But he can do anyway - as described in 1. above.

  The F9 key will unlock the cursor (I guess re - turn on the trackpad) - but it won't be long before cycle back again.

  I did not drop the phone. There is nothing physically wrong with her. The battery holds its charge and it starts successfully. I did no change of material during the month.

  The only button on the keyboard that is not working is the mouse/trackpad power button just above the space bar. It feels a bit depressed - but I think that is how it has always been. Juggle it makes no difference to this bizarre and erratic behavior. But perhaps this is relevant.

  When I tried.

  Reinstall the trackpad driver (Synaptics).

  Reinstall the PVAT (value package).

  I even tried to re-imaging of HARD drive to one of these days - and the other just after that I bought the laptop in 2012. Which should have solved if it was a software/driver problem - but it didn't.

  One thing I did not, is venturing into the BIOS. Maybe there is something in them?

  In Device Manager that everything is listed - no warning at all. There seems to be be no IRQ conflict.

  This could be a hardware problem? I read that the keyboards on R830 are quite likely to damage/stoppage of work. A the United Kingdom popular auction site has sellers who claim to have sold more than 40! That's a lot of R830s who have had new keyboards.

  I also know that a replacement is a pain, so I hope that's not it.

  Someone at - it suggestions? It makes me crazy.

  I google extensively and can't come up with anything either. There are the usual raft of people trying to find how to activate the trackpad or disable - but none seem to be struggling with the laptop made for them.

  Help!

  Hello

  According to the description of your problem, it seems that the touchpad is disabled automatically.
  As you have already mentioned, the touchpad can be enabled and disabled by using the FN + F9 key combination function

  Since you have also some keyboard problems, my theory is that there is a problem of keyboard that may be responsible for the touchpad ON / OFF question.

  What do you think of this theory?

  I put t think there is a software problem because as you already reset the system to the point in time at the beginning (factory settings?). This is why I think that the conflict of software cannot be the reason for this.

• Satellite Pro C50 keyboard problems - A - 1 L 6

  Hello

  I just bought this new Satellite Pro.

  I have installed all the drivers and updated the bios to the latest version, but I still have the same problem: when I write, many times my keyboard writes double letters (for example, all ten words written keyboard a letter double, as "keybboard").

  I tried also to change the properties of the keypad on the control panel of Windows 8, but nothing has changed.

  I called support, but they just told me that I have to bring my laptop in a helpdesk: but I need my new computer to work, and I wouldn't be happy to lose at least 4 weeks!

  And, support told me that, if the laptop has no hardware problem, I would have to pay for assistance...
  .
  So, this is my first experience and unlucy in the world of Toshiba...
  Is there someone who can give me some advice to solve this problem?
  It may be a problem running on the new laptops, and someone knows how to fix this?

  Thank you very much!

  Hi guys,.

  As far as I know that these similar keyboard problems in the past could be resolved by the BIOS updated.
  I found the new BIOS for Satellite Pro C50 - A
  http://Support1.toshiba-tro.de/Tedd-files2/0/BIOS-20140912105436.zip
  Worth a try

  Another question: If someone has done to test a USB external keyboard?
  In the case where the external USB keyboard would work correctly, this issue isn't associated with BIOS or keyboard controller but probably his keyboard fault internal.

• Equium A200-15I keyboard problems

  Hi all

  I have recently been given the above laptop it has a keyboard very worn with a few missing keys etc... Having bought a replacement keyboard I got it replaced, and it seems to work ok except for a few problems. Close keys don't seem to work or work strangely, for example:

  -nothing happens when I press "A" key, but when I press "S" key, I find myself with "qs" appearing on the screen
  -Same problem with 'Q', when I press the button, nothing happens but if I press 'W', I find myself with a tab size space key and a 'w' but not 'q '.
  -'a' appears, along with a "when I press the button to the left of the"1"key
  -the 'X' button also does not work, but did not appear with anything else again.
  -Same with the key 'E '.
  -by pressing the '2' key fact appears "12", while pressing on the '1' works well
  -windows key, also does nothing.

  The shift and caps lock keys work fine. The keyboard was nevertheless new out a package, it is true that on ebay, but the new. I guess the main culprit could be a faulty keyboard, but the letters appear when others touch seems weird.

  If anyone else has experienced this problem or have solutions? Whatever that either would be appreciated.

  Hello

  I think you should test another external USB keyboard.
  If the USB keyboard would work correctly, the problem is related to the new internal keyboard.
  Parts bought from Ebay could be compatible or if you have bad luck, the part will be not compatible or even defective.

• Satellite C50-A-1DV - mouse / keyboard problem

  Just bought this laptop and have heard of problems with the keyboard and mouse.
  It happened to me today.

  The mouse stops just in response to the movement of the keyboard.
  Thought that update of Windows 8 may have changed / added something so this causes rolled the driver in Device Manager that was available as an option, but now is not.

  The mouse still works sometimes and sometimes not. If I press F5 it sometimes is.

  using the FN and F5 took me to the keyboard layout where I set the keyboard to the default setting and it worked well for a while and then stopped again.

  Someone suggested removing the battery and now the switch for 20 seconds, but has nothing actually. Is an appropriate solution for this outside assistance from a separate mouse?

  All thoughts welcome.

  Thank you

  Dave

  Hello Deborah

  The touchpad could be simply disabled in case where you have not checked it in the past, the combination of keys try Fn + F5 to switch from a touchpad on/OFF function.

  In case this does not resolve your problem, reinstall the electric Synaptics and Alps Touchpad driver.
  Both can be found and downloaded from the Toshiba UE driver page:
  http://www.Toshiba.EU/innovation/download_drivers_bios.jsp?service=EU

• Portege M600: keyboard problem

  Hello

  My M600 just got a little problem (I hope) today.

  The 'x 'key' doesn't quite work. I have to press very hard to show the letter 'x '. It seems that the upper-left hand corner of this key is stuck, so he bends to the bottom right when I press on it. How can I solve this problem?

  I am located in Glasgow (G4 0JQ) and do not know if there are any office of maintenance here, but just know the nationalwide Service Pick-Up & return for laptops Web site. However, I prefer to deal face to face with the engineer in a few minutes, because I guess this isn't a big deal, isn't it?

  Thank you very much
  Ting

  Hi Ting

  What to say? You know that the best solution is ASP and finally change the keyboard. I really don't think you can fix it alone.

  I recommend you check out http://eu.computers.toshiba-europe.com > support & downloads > find an ASP. You will see where is the nearest ASP. Make a call and see what they say on keyboard problem.

• C50-A283 satellite keyboard problem

  I have a keyboard problem. [Sorry for my bad English.
  My C50-A283 satellite keyboard does not work properly. It will automatically start and back. Some keys don't work not that is 'L', 'I' button does not work. Even using "on the keyboard of the screen" or external keyboard, the result is the same.
  Thank you.
  my laptop has active windows 8 OS

  Hi noor21

  If you have similar issues using internal and external keyboard, then I recommend you to run a recovery process that would fix the laptop back to factory settings.

  After this check, if your BIOS is up to date.

  If the keyboard problem will always appear even if you define the laptop back to factory settings, you must contact the maintainer authorized Toshiba because the keyboard failure may be related to hardware problems.

• HP Pavilion dv6 keyboard problem

  I bought a new HP Pavilion dv6-2120tx laptop. The specs are Wndows 7 Home Premium 32-bit, Core i5, 4 GB RAM, 1 GB Nvidia GeForce.

  The problem that I face is that the keyboard lacks some features when I hit and this happens especially in Internet Explorer. I want to be able to type quickly.

  The laptop is brand new, almost a month or two and I am facing the problem since I bought it.

  Hello

  HP9993 wrote:
  

  I bought a new HP Pavilion dv6-2120tx laptop. The specs are Wndows 7 Home Premium 32-bit, Core i5, 4 GB RAM, 1 GB Nvidia GeForce.

  The problem that I face is that the keyboard lacks some features when I hit and this happens especially in Internet Explorer. I want to be able to type quickly.

  The laptop is brand new, almost a month or two and I am facing the problem since I bought it.

  Try using another browser (Google Chrome / Firefox) for a test to see if the keyboard problem still occurs. If it is not then the issue could be a problem with Internet Explorer.  What version you have installed? (IE6/IE7 or IE8)

  The same thing happens when you type in a document when you use Microsoft Word or Open Office?

  Best regards
  ERICO

• keyboard problem - please help

  I have a aspire 5735 laptop that works fine. However, now, the caps lock is play, and even though I can still use it if I perservere i.e. help - it sticks on or off whenever I press it. In addition, it does not work so I can't type symbols above the numbers, so if I want to type an exclamation point, for example, I get a 1. I looked all over for an answer - is this a software problem.

  can anyone help - please. Thanks, sorry for the bad grammar and faulty keystroke etc.

  Normally, I guess that most typists using the SHIFT key in order to access the shifted keys (capital letters or symbols above the number keys).  If you have a specific keyboard problem, you may have a hardware problem.

  For a hardware problem, you will need to contact your local Acer technical support for assistance.

• G566-130sa keyboard problem

  Hello

  I have a laptop G56-130sa with a keyboard problem... the 'L' key works intermittently... it sometimes takes a few hits so he can work.

  Anyone know what is the likely cause? It is economically possible to have it repaired, or is it possible for an end user can reasonably repair or repalce the keyboard?

  Any suggestions would be appreciated a lot.

  Yes

  This is the part number of the keyboard:

  For use in the United Kingdom 595199-031

  Here is the Service Manual:

  Your manual

  See page 46.

  Keyboards for sale on eBay U.K.:

  http://www.eBay.co.UK/ITM/HP-Compaq-CQ62-keyboard-UK-589301-031-595199-031-Aeax6e00110-/321211003759?PT=UK_Computing_Laptop_Keyboards&hash=item4ac9aaf36f

  If it's 'the Answer' please click on "Accept as Solution" while others may find.

• keyboard problems - some digits.letter do not work

  keyboard problems - some digits.letter do not work,

  Hi chrisUC,

  ·         What happens when you try to access these numbers and letters?

  ·         You get the error message?

  ·         What is the brand and model of the keyboard?

  ·         Using a laptop or desktop?

  Follow the steps in the article.

  Troubleshoot wired keyboards that do not or only the erroneous characters category

  http://support.Microsoft.com/kb/258826

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

• keyboard problems: a letter now keeps repeating

  my keyboard is not working properly because a letter keeps on reprrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

  my keyboard is not working properly because a letter keeps on reprrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

  Hey HASAN SEMAAN

  try using another keyboard, if a desktop computer to see if that solved the problem

  If a laptop plug a usb keyboard to diagnose if the hardware of the laptop is the problem

  See also if any crumb of food etc. can be block the special touch

  Walter, the time zone traveller