Laptop HP 6735 s problem USB Audio

Hi, I have a new laptop HP 6735 s and I'm having real problems do any external soundcards USB works correctly with the laptop. (Work cards fine on other laptops and desktop computers, the problem is only with this HP laptop).

I use the laptop for music production and its embedded card is obviously not standards so I use external, built cards for music production (ESI, Behringer, etc.).

The problem is that crackling / distortion on any audio / music which is played through USB ports. I tried all the usual advice (drivers updated, disable the card its edge w/lan, ethernet, etc.), but nothing makes any difference. I read elsewhere on the net that it is a common problem with new laptop HP being unable to work properly with USB audio devices or headphones.

Does anyone have an idea on a fix?

Thanks in advance

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    Please follow the steps in the link provided below.

    https://support.Microsoft.com/kb/929833?WA=wsignin1.0

    Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

    If the problem persists, follow method 2

    Method 2:

    Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft, security scanner please follow the steps in the link provided below.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   

         

    If the problem persists, follow method 3

    Method 3:

    I suggest you try the steps from the following link and check if it works.

    No sound in Windows.

    http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

    I suggest you to try some other USB mouse with the laptop and check if it works.

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

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    During the last few days I been dealing with the issue that my laptop does not recognize the usb ports and wifi. After several reboots, it works fine. My drivers are up to date, so I don't know why, I'll have this terrible problem.

    Welcome @hildergarn,

    Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I understand that you have a problem with your Wi - Fi and USB ports on your laptop from HP.

    My first suggestion would be to use the wireless network troubleshooting and Internet tool. At the bottom it will ask you questions to help you diagnose the problem.

    Please take a look at this great Charter called troubleshooting wireless network and Internet. This document will help you to solve the problem of Wi - Fi.

    Have you tried to restore the BIOS?

    Have you tried to connect directly to the Modem/Router?

    You have uninstalled the driver in Device Manager?

    Please try to uninstall the driver in Device Manager by using the following steps:

    • Go to the Device Manager.
    • Expand network adapters.
    • Right-click on all NICs individually.
    • Click on uninstall.
    • Restart the laptop twice.

    How many devices you try to connect?

    What you are trying to connect via USB?

    Are - what you happened to try to use the HP Support Assistant?

    Here is a link to the HP Support Assistant, if you not him have not yet tried. Simply download and run the application and it will help with the software and drivers on your system that need updated.

    Here are other troubleshooting steps that may help too. If the USB device does not appear in Device Manager, then it might be a question of power requirement. Unplug the machine and perform the following steps until the device is detected:

    • Reboot the laptop
    • Plug in and wait five seconds.

    • If the device does not appear, try connecting to another USB port.

    • If the USB device is displayed in Device Manager after you connect the cable to a different port, then uninstall and reinstall the software of USB device driver.

    If the device is not recognized in any port, unplug it and go to the next step.

    • Open the Device Manager.
    • Double-click Bus USB controllers,

    • Double-click on a USB root hub,

    • Click the Power tab

    • Click on properties of power supply (if it is displayed).

    Devices need that are connected to the hub are shown, as well as the power they have. If the total displayed power is more than 500 mA, remove the devices and use a hub powered.

    • Continue looking at the properties of the power of each USB hub. If the total power required exceeds the total available power for the hub, then remove a device on this hub to a decrease in the number of consumption.

    • Plug in and wait five seconds. If the device is not recognized, unplug and go to the next step.

    Please note; Remove USB cables at high speed that are more than 3 m (9.8 ft) in length and use cables at high speed that are shorter than 3 m.

    Source: troubleshooting USB connections - please look at this document and follow all the steps in it.

    When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you do not want to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below.

    If please re-post and let me know the detailed results of all the troubleshooting steps in this post. Could you please provide me with your model number (How can I find my model number or product number?) also.

    Can't wait to hear from you!

    Have a great day!

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    Hi all

    I have an Australian original Satellite P100 P/N PSPA6A-02N021 (T7200 2 GHz, 2 GB DDR-667, nVidia 7900GTX, 1680 x 1050 display) on which I just installed the latest Windows 7 RC (Build 7100 uploaded on 6 May). After doing a clean install on a new brand Western Digital 500 GB drive, I've had trouble with no output its (error code 10) default driver Microsoft HD audo.

    Because it is a new installation on a disk HARD costs there is no internet connection to research the latest updates during installation. After completing the installation, the search for an updated driver or windows update cannot locate a better driver.

    I updated the BIOS to Phoenix Technologies V4.70 (drawn from the Australian Toshiba site).

    I checked the audio driver which worked perfectly under Vista Business 32 running on this same laptop, and it was Conexant HD audio driver v3.18.051 (dated 04/12/2006). I got this driver on the net and installed under Win7 RC. This driver installed and working, but now I only sound from the left speaker which is very (too) low level.

    What I want to know is, someone at - it else experienced this and how did you solve this problem, or that you have the same or similar Toshiba laptop and the sound works OK or is there another way to do it.

    Thanks in advance.

    Hello!

    I m asking you want to use an OS that isn't out yet and it s only a Release Candidate...

    Have you checked the sound settings on your laptop? Maybe the balance is only on the left speaker.

    To be honest, I think you should wait until Windows 7 will be available and you will find more recent drivers for it, they are compatible with Windows 7.

    Good bye

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    Thank you

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    don't know what caused this, but I use a Dynadock until Monday USB audio was fine then it started making a sound crackling white. I thought was temporary as was just leaving work but in return today is to do the same thing. A bit of google leads me to think that this is not uncommon.

    I reinstalled Dynadock software (latest version of the Toshiba site)
    I reinstalled the sound drivers Conexant (latest version from the Toshiba site - but don't think it's the last according to update Vista - did I mention Vista?)  ;) and works fine
    After a lot of research because it doesn't seem to be available on the Toshiba site I found a Driver and installed 106 C Media (which is what it was before), and the white noise is still there.

    I guess it's a Vista / driver issue?

    Includes also means there is no way round without any system restore to a previous point and hope it goes away, then select each update
    or wait for a new driver, but without knowing who owns or when it might be?

    Is there an alternative? I use the cradle most of the time so it is a real pain in the rear.

    Not a happy Bunny! Can anyone help please? What is someone having the same problem?

    Thanks in advance.

    t

    Hello Tim

    Your ad is quite confusing, and I cannot understand what you did and wrote about all the audio drivers. In my opinion, you should own Dynadock installation and configuration.

    Disconnect the Dynadock from the system and remove all the stuff pre-installed. Download Vista Dynadock Utility 2.3 c correctly. Follow the on-screen menu and please, do not interrupt utility installation.

    Dynadock Utility will install all the stuff you need, and I hope that you will be able to reuse this nice external device. Of course, I hope that the sound will be OK again.

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