Laptop HP Envy M7-109DX: updates

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• Laptop HP ENVY 15-AH151sa: updated my new laptop Win10

  According to my HP Support Assistant earlier today, there was no updates that I need to install but then I had an interesting development.

  I accidentally clicked on my desk and saw a menu here. At the top was a link to AMD Catalyst Control Center, and from there, I updated my driver AMD. Move the screen now appears to be much better and I have more problems with my cursor is jumping around.

  The disadvantages are

  (1) I think that it has installed software to follow me and sent me things I don't want - ads, etc. There are plenty of games AMD announcements. I had to click "send me your stuff ' to continue the installation.

  (2) it has installed a program called M that WinPatrol alerted me. I had to accept such would not continue with the installation.

  (3) it installed MS Visual C++ 2013. I always leave MS comes out / update these. I can't understand why the AMD has installed and wonder if the next MU will change.

  So my question is why HP say does not need to update anything?

  I think this reinforces my another question here

  PS * beep *. An exclamation appeared on my HP Support Assistant icon. OFF to check something else struck dead.

  New Envy 15-AH151sa
  More old Compaq Presario CQ71-320SA screwed up by free upgrade from Microsoft of Win7 for Win10

  Taffy0872014

  You must run the tool clean AMD as it removes the video drivers.  You will not be able to install drivers to work up to what after the old ones are picked.

  That page is for your MODEL of PC, not for your specific PC, and this list is not for all of the software drivers for this model, updates for your PC.

  You should go to the page in the link and download the new HP Support Assistant: HP Support Assistant. HP® Official Site

  Good luck

• Laptop HP Envy m7-n109dx: updates for hp Win 10 and error messages (I use a Canon 7120 inkjet printer)

  I get this message when I try to download updates (automatic).

  "Cumulative update for Windows 10 Version 1511 for x 64-based Systems (KB3140768) - error 0 x 80240017

  "A security update for Adobe Flash Player for the Windows Version 10 1511 for x 64 systems (KB3135782) - error 0 x 80240017.

  How can I fix this?  Same error # in both.  Thank you.

  Mary

  Hi @mcr308,

  I am pleased to hear that the problem is solved. Nice day!

• HP Envy 15-k204na: update the driver fingerprint sensor fingerprint validity cannot be installed

  I have a HP Envy 15 - k204na laptop, recently updated since Windows 8.1 for Windows 10.

  Following the update Windows 10, tune tuning showed a number of updates and I've updated them except the last one on the list - validity Fingerprint Sensor Driver Update - it is impossible to install.

  I have tried to install the update, but it back with a messaged Installation failed us.

  I tried this several times, after having re-boots, and he still fails to install.

  How can it be fixed so that this update (see HP Support Assistant 4.7) installs propoerly.

  A solution to this is urgent.

  Thank you in anticipation of a resolution.

  @EckC_25

  Your computer:

  Laptop HP ENVY - 15-k204na (touch) (ENERGY STAR)

  Your validity sensor driver:

  File name: sp72143.exe

  Communicate details

  Exit the: August 5, 2015

  Version 4.5.289.0 Rev.A

  You can try:

  Remove the driver from Device Manager > restart > install new drivers

  ======================================================

  Reference:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  See the Section:

  • 3 reinstall the existing fingerprint driver
    • Install and Delete 3D option Driver

• HP Envy 14 w / Nvidia GTX 950 m: degradation of Gaming Laptop HP Envy

  Hello

  I recently bought my laptop HP Envy a year ago and I used it moderately for school and work. I made sure to buy the GTX included 950 m graphics card so I could play some of my steam games and I'm just starting to achieve a degradation in the performance of my laptop. I do not speak of degradation when I bought the laptop so far but I'm not talking about just playing a game and having amazing performance (graphics on medium-high and about 50 to 60 images per second), but after like 5 minutes of play he is slowly starting to soak as 14-15 fps. In particular, I tried playing Overwatch today and had an amazing gameplay for the first 5 minutes, but I dropped up to 15 images/s and it's hardly playable. I tried to change the resolution and that seemed to have fixed however the same problem happened five minutes again.  I have no idea why my laptop it would especially since I have not really used a lot for the game this year and I'm sure to maintian computer performance by updating the drivers, reboot often and defraging.

  CrazyAce

  I think that I finally found a solution to the problem. I was on my laptop of friends (which is similar to mine) and noticed that she had not updated its geforce experience. So I've updated for her and she began to notice the same problems I had. It turns out that this experience of NVIDIA GeForce is not really necessary for the games because it does not include the graphics driver. So as soon as I uninstalled, all started to run surprisingly. Time just in the better together performance and faster startup, no fps drop. Who would have known to try to uninstall the software, only that I have to refer to the graphics card to make my graphics card will be smoother and does not affect my computer.

  Thanks for the time to help out me if. I'm so happy that I figured this out.

• HP Envy: No sound system after that I upgraded to window 10 and reset my laptop (HP envy)

  Hello

  I don't have any audio system after that I have reset my laptop and restored my personal files.  In the computer system, it showed that I have not IDT High Definition Audio CODEC cannot install or find the driver software online (with a yellow sign).  Can you please give me a solution to fix and if not on IDT, please provide me with any other information to fix it.

  Here are my product information

  HP envy window 10 (updated)

  Processor: AMD A10 - 5750 M APU with graphics HD Radeon (TM) 2.50 GHz

  Installed memory (RAM live): 12.0 GB (11.2 GBusable)

  Type of system: operating system 64-bit, x 64-based processor

  Pen and touch: Support full touch Windows with 10 Points of contact

  I hope this information helps you understand what wrong with my sound system.

  Thank you!

  Hello:

  Please see if this audio driver works.  He says it's for W8.1 and W10.

  This package contains the driver that allows to the Audio IDTHigh-definition (HD) in models of laptops that arerunning an operating system supported.

  File name: sp63555.exe

• Laptop HP Envy M6: problem with hinges on the m6 HP Envy laptop

  I bought the laptop M6 Envy in 2014 for my daughter and it is now coming apart at the hinges of the normal level

  wear and back, she of afraid that if she continues to open & close it may collapse, but to use for school, please advise if there is a recall on this product or how can I fix it.

  @Alexenvy

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  
  
  Thank you for visiting the Forum from HP Support.

• Upgrade RAM laptop HP ENVY 17-J100sb

  Hello

  I just bought a new laptop HP ENVY 17-J100sb.

  I would like to upgrade my laptop (with 4 GB of ram 1600 MHz DDR3L 2slots) 8 GB to 16 GB of ram

  is this possible? and what to look for when buying this new equipment?

  Thank you

  Dirk.

  Yes it is possible. Just be sure to get the DDR3L (low voltage - 1.35v) PC3-12800, also known as DDR3L-1600 SO-DIMM memory like this:

  http://www.crucial.com/USA/en/memory-DDR3/ct2k8g3s160bm

  If it's 'the Answer' please click on 'Accept as Solution' to help others find

• Windows 7 drivers for the computer laptop hp envy 15-j001er

  Hello. I have a laptop hp envy 15-j001er, who initially had Windows 8 OS. I will install Windows 7 Ultimate x 64 (cause I don't like 8). But there is no driver for win7 to the model of my laptop HP's official website and also on the NVidia site for my video card. What should I do? Where can I find the drivers?

  For other drivers you need, you can use all the W7 x 64 drivers from the G1 to 450 Probook.

• How to install and configure an SSD 256 on my laptop HP ENVY 17-3290NR (3D)?

  I'd appreciate some advice how to add an SSD 256 (Samsung 840 Pro SSD 256?) to my laptop HP ENVY 17-3290NR (3D).  The laptop came standard with a 80 GB mSATA + 1 TB hard.  I would use the SSD 256 as the stand drive and install the operating system and programs on this drive and store all the data of the 1 TB HD.

  What should I do with the mSATA SSD 80 GB? Where should I install the SSD 256? HD slot-1 or slot-2?  Thank you in advance for your help and instructions on how to proceed.

  The current specifications: HP ENVY 17 Notebook PC

  • Name of the PC: HP ENVY 17 Notebook PC
  • Product number:

    (Personal information edited by moderator)

  • Serial number:

    (Personal information edited by moderator)

  • Operating system: Windows 7 Home Premium 64-bit Service Pack 1
  • Microprocessor: Intel (r) Core i7-3610QM CPU @ 2.30 GHz
  • Systems of memory: 16GB
  • Map of systems: 1852 71.14
  • System BIOS: F.0B
  • Hard drive 1: INTEL SSDMAEMC080G2H
    • C: 73.01 GB (6.31 GB free)
    • F: 1.22 GB (0.62 GB free)
  • Hard drive 2: WDC WD10JPVT-60A1YT0
    • D: 911.37 GB (866,27 GB free)
    • G: 20.14 GB (2.1 GB free)

  It's interesting. Normally a bootmgr error message means that the bootloader is corrupted and hard disk not 'dead '... Replacing the hard drive is a quickie shotgun method to solve the problem.

  Have you given up on the SSD?

  The office (w/ASUS Crossfire V formula-Z mobo) I use this type, has the same SSD that you asked. I used the method that I described in the previous post to clone the OS for the SSD. The SSD is the startup disk.

  

• HP envy m6-1125dx: HP ENVY M6-1125dx update map wifi Help!

  Hi, I am a customer who, using HP product, I have a laptop HP ENVY M6-1125DX model, I have a wifi card name "Ralink RT5390R 802.11bgn wifi adapter", and I wonder if my laptop is able to switch to wifi adapter 802.11ac? ". Please give me a specific name of this wifi card.

  Thank you!

  @NGHINGUYEN1201

  These are the cards WiFi for your laptop.

  (22) WLAN module:

  For use on all computer models:

  Atheros WiFi 802.11b/g/n, Bluetooth 4.0 adapter and 1 × 1 9485GN 3012 655795-001

  Atheros 802.11b/g/n adapter Bluetooth 675794-001 1 × 1 WB225

  Broadcom 4313GN 802.11b/g/n WiFi and Bluetooth 20702 4.0 Combo Adapter 657325-001 1 × 1

  Module Intel Centrino Advanced-N 6230 WLAN 670691-001

  MediaTek MT7630E 802.11bgn Wi - Fi and Mediatek Bluetooth 4.0 adapter adapter 710418-001

  RALink RT5390R wireless 802.11b/g/n 1 × 1 691415-001 adapter

  RALink RT3290LE 802.11b/g/n WiFi and Bluetooth 4.0 Combo Adapter 690020-001 1 × 1

  Atheros AR9565 802.11b/g/n 1 × 1 WiFi + Bluetooth Combo adapter to use 4.0

  only on computer models equipped with an Intel processor690019-001

  Module Intel Centrino Advanced - N 6235 WLAN to be used on computer models

  equipped with an Intel to the Japan

  670290 001

  Your manual here.

  http://support.HP.com/us-en/product/HP-envy-M6-notebook-PC-series/5296045/model/5312259/manuals/

  REO

• HP envy m6 laptop: computer laptop HP Envy M6 does not illuminate

  My laptop HP envy m6 worked great for 3 years. I used it mainly for homework and games. I keep dormant and restart once a month. But about a month ago I stopped it completely, and later I came to start it and it would not turn. No lights or anything like that. I plugged it in and it has continued to have no sign of life. I pulled out and blew on the battery then replaced and it works. A week after I stop it again and the same problem occurred, I left hip and left a few hours back and press the power button and it came on. Today the same problem has occurred but it won't turn. So far I have pulled out and blew the load on the battery, replaced cable and left that it plugged in for hours. No forums got me a solution yet. Thanks in advance

  It is now resolved

• Laptop HP ENVY M4: BIOS Setup Menu appears

  Dear support team,

  I have laptop HP ENVY M4. I try to activate the virtual technology on the laptop bios setting. I opened the boot as mentioned below:

  

  Press the f10 key to open the BIOS Setup, but nothing happens (not a single response). I tried to open the system, boot device Options Diagnostics but ended up with the same results. Here screen does not freeze. I work here the arrow keys. And one more thing at this point, I can only access Information System option.

  Any help would be appreciated

  Try the following:

  Press the power button and then immediately begin to type the F10 key at half-second intervals.

  The configuration of the BIOS screen display?

• I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

  I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

  Hello

  Try to use Recovery Manager to reinstall your graphics driver of origin AMD - the procedure to use the Recovery Manager to reinstall the drivers and software is detailed in the document in question on the link below.

  Recovery Manager - Windows 8.

  Recovery Manager - Windows 7

  After reinstalling, restart the laptop.

  Kind regards

  DP - K

• Can not connect to my laptop HP envy m6-KO22dx

  Hello

  I have my laptop HP Envy Touchsmart (model m6 - KO22dx) 2 weeks and implemented without a hitch. However, when my second attempt to use I'm unbale to connection and keep the message ' your PC is offline. Please sign in with the last password used on this computer. "I use the right passowrd-because I have just set up and now I can't get past the login screen! It's really frustrating, what should I do?

  Any help much appreciated.

  Rahma

  Hi Rahma14,

  Welcome to the HP forum!

  Thank you for your query.

  I understand that your notebook is 2 weeks old and you can not connect to it.  This is a document about what to do when you forget your password (Windows 8) connection.  You have an option to do a factory reset from the HP Recovery Manager. Performing a recovery of HP (Windows 8) system. Please let me know if you would like any further assistance.