Laptop restart automatically while idle

I am running Vista and IE8 on a Dell Inspiron 1521 laptop.  I managed to install SP2.

Now my laptop is restart spontaneously when I'm away from him.  The laptop is NOT in standby or Hibernate mode, but the screen saver is on.  This can happen anywhere from 10 to 30 minutes of non-use.  Sometimes this will happen twice in a row.  When I go to re-open IE8 or Windows Live Mail, he has me even ALL of my accounts.  I have to connect again to all my Web pages.  This happened only since I've upgraded to SP2.
Any suggestions?

Hi mgcoop,

Thanks for posting answers.microsoft.com

It sounds like possibly hardware drivers, maybe something to review in to determine whether something can be up to date with the latest driver/firmware requirements.  Did you visit the hardware manufacturer's Web site to obtain the latest Windows Vista compatible drivers?  If this isn't the case, please do and update in the world since the Bios, Firmware, driver video card driver, network card and all other hardware drivers that may be available.  You can also visit www.dell.com to see if they offered any updates.

It is the belief in the pilot being the issue;

1. it worked before the SP2 update
2. now, it is not in sleep or Hibernate - mode but IE8 / Windows live mail disconnects me... then in the second post, that you created you referenced - I'm actually see the computer start from the other end of the room.  Motorized e community, he immediately starts with a black screen.

Something is not be released when the system turns off.  He is probably trying to go to sleep/hibernation mode and cause crash.  Whenever this happens, it is usually a driver problem.  An update of the driver is the usual determination, however, it may be also that the system must have a comprehensive health check ran to check if there are defective components.  Let me start with the hardware drivers.   IE8 and Windows Live Mail are probably involved apparently because they use several sets of pilot to commit to the internet via the network.

Update all drivers, if possible, and your system is under warranty, perform a checkup with your equipment supplier.

Finally, you can view the Windows Event Viewer to determine if the issue is noticed in the logs to isolate the cause.

To view the event viewer,

1. click on start ORB
2. look for the line type "Event Viewer" without the quotes.  In the list, click on Event Viewer programs.
3. check under Applications and Services logs - extends to see all the subtitles - select newspapers of material.

Look for red error events that show all time related to the known issue.  Log the ID of the EVENT SOURCE and any relevant Verbiage that may be associated with the question in the community forum for help.

Please keep us advised invovling the question for other suggestions according to the needs of the user community.

Kind regards

Debbie
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Want to m6: 10 Windows my laptop restarts automatically when I click on shut down

    Initially, I had the common problem of my computer stops do not after upgrading windows 10. None of the solutions worked for me, I had no MEI version 11, I got the 9.5 version that does not apply to me. My computer always has a black screen while the power light and fan were still on. After that I followed the suggestsed improvements in the HP support, my computer was blocked is no longer about the closure, but won a new. Whenever I click on the windows, then the power then my laptop stop will be closed for a few seconds and then restarts automatically. I don't want to always hold the power button to turn off my computer. I tried also what does the power of sleep button to stop switching and the problem always arises. I also disabled automatic restart if the computer breaks down. I also tried things release so that they won't wake up the computer. I am very confused and that you can find the older forms of windows 7 and 8 only. I can't find anyone with my problem or a solution. Please help me.

    I tried to find aspecific sollution to your problem, but I could not. However, I found a forum of Windows poston with something similar, only on Windows 8. Maybe you can try and check if the sollution they gave this user works for you

    Here is the link:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-performance/Windows-will-not-shut-down-but-restarts-instead/56b2d6f6-5236-4b06-a386-3452506f549d

  • Why my laptop restarts automatically after shut down when connected or not connected

    Hello Sir, I have HP PAVILION DV4 series laptop. I am currently using WINDOWS 7. But since 1 month it appeared the problem, my laptop automatically restarts after you close when it is connected or not connected. After that I end my laptop shut down normally. Any help would be appreciated.

    Hello

    Thanks for posting your question on the Forums of community of Microsoft.

    I would be grateful, if you can provide us with the following information to help us better understand the question?

    1. have you made changes on the computer before this problem?

    2 you receive error messages or codes to the computer restarts?

    I suggest you to follow the below methods and check.

    Method 1: perform the clean boot.

    Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. Check this question in the clean boot state.

    Reference: How to perform a clean boot in Windows

    http://support.Microsoft.com/kb/929135

     

    Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

    If the problem persists, try Method 2.

    Method 2: System File Checker.

    You can run the System File Checker tool and check if it helps. SFC scan will scan system files corrupted on your computer. You can read the following article to use the appropriate System File Checker tool.

    Use the System File Checker tool to repair missing or corrupted system files.

    http://support.Microsoft.com/kb/929833/en-us

    If the question did not resolve, try Method 3.

    Method 3:

    You can view the steps proposed by cavehermitt in the following link:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-computer-restarts-automatically-after/daeb457a-3509-4BE9-a85b-2935c8c3e108

    Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    Back up the registry
    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    Hope this information is useful. Please let us know if you need help with Windows.

  • I get error (blue screen) system, laptop restarts automatically

    OS: XP SP3

    Recently, I reloaded the OS and downloaded/installed all the patches and SP3.

    I installed all the drivers for audio/video/network/...etc that are provided by the manufacturer / intel...

    I installed need or Speed SHIFT and when running the game, I get system error and the laptop retarts... error thi is only diaplyed running NFS... computer laptop configuration satisfyes the minimum system requirements to run the game.

    Like event log below:

    Source: System error
    Category: 102
    Event ID: 1003
    Type: error

    Description:
    Error code 1000007f, parameter1 00000008, ba340d70 parameter 2, parameter3 00000000, parameter4 00000000.

    Data: bytes
    0000: 53 79 73 74 65 6 d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 66 20 20 50 61 72 61 6 d f Param
    0028: 65 74 65 72 73 20 30 30 00 very
    0030: 30 30 30 30 30 38 2 C 20 000008,.
    0038: 62 61 33 34 30 64 37 30 ba340d70
    0040: 2 C 20 30 30 30 30 30 30, 000000
    0048: 30 30 2 c 20 30 30 30 30 00, 0000
    0050: 30 30 30 30 0000

    First you need to set up your system (if it isn't already) to do not automatically restart on system failure and generate a crash dump file that can be analyzed to focus on the problem.  Which will remove the maybe, perhaps, could be, probably a few pilot... ideas.

    If you can make it fail when you want while playing your game, which should make things easier.

    You are unlikely to find enough clues in case the viewer connects to understand what is happening.

    Configure your system does not automatically restart on system failure (this is what he wants to do):

    Right click my computer, properties, advanced, startup and recovery settings.

    In the system failure section:

    Put a check mark in the box "write an event to the system log.

    Put a check mark in the box "send an administrative alert.

    Uncheck 'automatically restart '.

    In the Write debugging information section select:

    Partial dump (64 KB)

    Set the directory small dumpster:

    %SystemRoot%\Minidump

    Click OK, OK.

    Restart your computer.

    As Gerry C J Cornell says, you can post your dumps up to your SkyDrive and I (or someone else) will be pleased to hear, but that may not be necessary for to do you the following things.  Well... I'll be happy to do so, I can't speak for everyone!

    Now, follow these instructions...  One day, maybe the "ask a question" of forums XP dialog box will ask these questions automatically when a new thread is started so I don't have to ask every time.
    Please provide additional information on your system:
    What is your system brand and model?
    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
    The afflicted system has a CD/DVD drive work?
    You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?
    Can you make the system crash when you want
    ?  For example, you would say that there is no specific system activity that coincides with the accidents (like watching videos, playing games, etc.).
    The next time your system crashes, provide more information on what you see.

    Here's a BSOD example showing information you provide:
    Send for the nose and the Red arrows (3 to 4 lines total).
    Send all * line STOP message since there are clues in the 4 parameters.
    If there is a name of the file listed in the STOP message, don't forget to include this information too.
    Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

    Now provide more information about your system and data against more recent accidents.
    Click Start, run and enter in the box:
    Msinfo32
    Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
    For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
    There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
    This will minimize back Q & A and eliminate guesswork.
    Download BlueScreenView here:
    Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
    If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
    Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
    Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt
    .  Open BSOD.txt with a text editor, copy the text and paste it in your next reply.
    Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:
    ==================================================
    Dump file: Mini062110 - 01.dmp
    Crash time: 21/06/2010-11:51:31
    Bug Check String: MANUALLY_INITIATED_CRASH
    Bug check code: 0x000000e2
    Parameter 1: 0x00000000
    Parameter 2: 0x00000000
    Parameter 3: 0x00000000
    Parameter 4: 0x00000000
    Caused by the driver: i8042prt.sys
    Caused by the address: i8042prt.sys + 27fb
    Description of the file: i8042 Port driver
    Product name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File version: 5.1.2600.5512 (xpsp.080413 - 2108)
    Processor: 32-bit
    Computer name:
    Full path: C:\WINDOWS\minidump\Mini062110-01.dmp
    ==================================================
    Send the information of the last 5 memory dumps (if you don't have 5 memory dumps yet, send the newest, you have).

    Do, or do not. There is no test.

    I decided to implement the points for a new puppy instead of a pony!

  • My computer restarts automatically while either my antivirus is running - after some time - and sometimes by opening a large site page. It seems that it restarts if perhaps a high load is placed on the cylinder. I have 2 gig Ram. Any ideas?

    I added some RAM

    Hello Plasma squared,

    Thank you for your message.  We will test your RAM and see if there are problems.  Click HERE to run the Windows Memory Diagnostic.  Please let us know the results.  You can also try to increase the size of your swap file.  Please note, do not follow through with this step if your hard drive is or almost.  You will need at least 3 GB of free to perform this function.
    Click 'Start' > right click on 'My computer' > select 'properties '.
    Select the 'Advanced' tab > in course of execution , select "settings".
    Select the 'Advanced' tab > under virtual memory , select "change".
    Select 'Custom size' replace the first size to 1024 and change the maximum size of 2048.
    Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Issue to receive the error message "the system has recovered from a serious error" while working on the computer and the computer restarts automatically.

    Original title: The system has recovered from a serious error-

    The system has recovered from a serious error-

    When you work in windows xp home edition, whenever this programe message and stop running and some auto restart machine.

    What is the solution for this?

    Hi Sandeep,

    Thanks for posting your question in the Microsoft Community forum.
    It seems that you have a problem with the error message "the system has recovered from a serious error," while working on the computer, and the computer restarts automatically.
    I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.
    I may need a few more details to better understand the issue.
    Method 1: I suggest following the steps listed in the article and check if it works.
    Error message: the system has recovered from a serious problem

    Method 2:
    I suggest you analyze your computer by using the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
    Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.
    You can see the article for more information:
    A "System has recovered from a serious error" message after every restart.

    Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

  • When I open my external hard drive via laptop, windows Explorer restarts automatically.

    When I open my external hard drive via my laptop, windows Explorer restarts automatically. Why is it so? It opens perfectly well in other major tours. I use windows vista.

    Hello

    ·         You receive an error message when you restart the Explorer?

    Method 1:

    You can run a scan on the hard drive to check for errors and repair if there is no performance problem.

    Reference:

    Check a drive for errors

    Method 2:

    Attempts to start in the State of clean boot and check if the problem persists.

    Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

    See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note:

    After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 3:

    You can also perform a check and scan SFC if it helps resolve the issue.

    Refer

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

     

  • While idle and when printing, display screen becomes blue with 0xb900103d messages

    Printer is HP PSC 2355 (ink jet)

    Windows 7

    Moved Office HP laptop Toshshiba

    Problem: While idle and when printing, the screen turns blue with one or two 0xb900103d or 0x8823cd1e messages.  Restart the printer corrrects the problem, but he finds himself in anywhere from 2 to 12 pages.

    Thanks for your help!

    There is a document using address type codes 0 x in the PSC 2355. This document can be found here.

    If this error appears when printing and idling, then I would say that this is probably an internal hardware issue with this printer.

    I hope this helps.

  • Satellite A500-17 x restart automatically if I play Warhammer

    Hello
    I just bought a Satellite A500-17 x a few days ago. There is a very big prblem with laptop is.

    When I play the game Warhammer Online, the laptop will automatically resart every time. Little time is 10 minutes, sometimes is 20minuts. First time I thought is a
    problem of temperature but the laptop isn't too hot anyway. I have try to disable the restart to see there is no information, unluckly the laoptop always restart automatically when I play the game.

    Can help me Fig that out?

    Hello

    This only happens if you play Warhammer Online or in other games too? Have you noticed this problem only on Windows?

    At the moment it is not easy to say why this happens, but you need to update the display driver. Check the Toshiba site for an update:
    http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

    It is important that you use a display of a 3rd party site driver because only Toshiba drivers have overheating protection.

    In addition, it would be interesting to know what operating system you are running. Is it preinstalled OS from Toshiba or another?

  • Satellite A60 restarts automatically displaying a blue screen

    I have a Toshiba Satellite A60 two years old, recently, I noticed a problem where suddenly the computer restarts automatically, in the first, showing a blue screen with white text for a glimpse of a second. Also what difference does update the BIOS?

    Hi Mustafa

    The blue screen of death appears usually due to hardware failure or serious malfunction of software.
    These two issues are possible on your device.
    Please see this FAQ Toshiba on disabling automatic Windows XP restart after a system failure:
    http://support.toshiba-tro.de/KB0/FAQ5B01770000R01.htm

    If the error message appears again, so you can see all the details of this message and then it should be possible to detect the reason why it happens.

    PS: Extra, you can try to recover the laptop with the restore CD provided. Maybe this will solve this problem.

  • Satellite A100-785: router restarts automatically when the wireless network card is on

    Recently,.
    Once, I turn my adapter wireless for my laptop 'ON' and it starts to connect to my router 3com officeconnect wireless.
    I found that my router restarts automatically.
    This happens each and every time I turn on my laptop with the wireless adapter ON.

    I use the Satellite A100-785 PPPoE ISP with WPA/AES encryption enabled on the new MS Vista platform.
    All drivers updated to the latest versions, and the wireless signal is Excellent.

    Any suggestions that could be the reason or any recommendation to begin to investigate the matter?
    Everything will be highly appreciated. Thank you

    Once again; Your WLan router restarts (reboots) when you turn on the WLan on the A100 Satellite Map. Am I wrong?

    Well, it's strange, but to be honest I n t see a problem with the laptop but with the router. I would recommend controlled again the unique WLan router configuration.

    Good bye

  • Vostro 3500 restart automatically after a

    I have a Dell Vostro 3500 which restarts automatically once I have stop my laptop and unplug the power cord.  I also observed that light scroll in "keyboard and device lights" stays on. The only solution I have is to force the judgment that it restarts and then remove the dough every time.

    Wondering if anyone in the forum also seen this sort of question and have a solution.

    There is no error of this combination LED codes in Vostro™.  I also shot "Automatically restart on error" in the Panel.

    Hi riteshgarg,

    I recommend diagnostics currently running on the computer (restart the computer now the FN and the power button). Let the full diagnosis and Note If you find any error message.

    In addition, check in SafeMode with network. Restart the computer and press F8 on Dell logo and select Safe mode with network. Check to see if the same problem persists.

    Waiting for your answer!

  • Toshiba laptop drive automatic error Code 10

    Im getting a code 10 on my laptop drive automatic backup of toshiba. Ive tried uninstalling and reinstalling just says cannot start the device. I think im missing a hardware device driver, but I can't find this driver anywhere online. Can someone please help:)

    Hello Chan,

    I found your posts on the Toshiba site, I take it no luck with the new replica? Also, have you tried to contact Toshiba technical support? It seems that they have heard of this problem before (based on many previous occasions this problem came) .f you don't have, I would say that you communicate with them.

    That said, two possible solutions from another thread which may apply to your situation:

    1. Sometimes if a USB port not properly initialize on startup Windows installs a "unknown device" driver by default. Of course nothing plugged port at this time won't work. Sometimes it can continue to attribute this driver on the same port on subsequent reboots. Search for all entries 'unknown device' under Controllers USB in Device Manager then uninstall them. Right click on "Find the hardware changes" or reset must be reinstalled the correct USB device driver.
    2. The problem with the hard drive occurs if you turn on the USB drive after that the computer was started? Some interfaces of USB drive can interfere with Windows to detect the USB controller that they are connected correctly. Only seems to happen if the player is powered on while Windows starts.

    I guess that Technical Support Toshiba offers these strategies you anyway, so you can as well try now them. Let me know if this helps you.

    Kind regards

    BearPup

  • Computer restarts automatically after selecting the Hibernate mode

    Title: Can't put my computer in hibernation

    Hello
    After that some windows updates I can't put my computer hibernate more. When I put it into hibernation it will restart automatically, I tried a lot of solutions on the net and finally had to re - install fresh copy of windows 7 and it worked for a while, but after a few updates Windows it is no longer possible and I checked the settings and no change, so if anyone can help please do!

    Specifications of the computer.
    CPU i7-2700
    8 GB RAM
    Windows 7 64-bit
    HARD DRIVE 500 GB

    Hello

    I suggest you to check the BIOS settings to make sure that sleep and Hibernate settings are enabled.
    For reference:
    Check why I can't go back to sleep or Hibernate options on my computer? category and check if it helps.

    Sleep and extended: frequently asked questions

    Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
    Hope this information helps.
  • my laptop stops automatically and randomly and start again after pressing the power button / stop

    Hello

    my laptop stops automatically and randomly and restarts after pressing power button.my pc running windows 8 version of system.can you please solve this problem.

    Hello

    Check if the quick start option is enabled, your laptop. Here are the steps:

    1. open the Power Options window. Use one of the following methods:

    A. press the WIN + R keys at the same time to launch the Run dialog box. After that, type powercfg.cpl , and then press enter.

    B. press the WIN + X keys at the same time to launch WIN + X Menu. After that, select Power Options.

    C. the Start screen and the Windows of type power will show the results, select the Power Options.

    2. click on settings , then choose change how the power buttons.

    3. scroll down and look for turn the (recommended) quick start under stop settings.

    4 uncheck the checkbox, and then click save changes.

    Note: if the option has said isn't here, scroll down and select change settings that are currently unavailable to change.

    5 restart your laptop.

    Let us know how it goes.

Maybe you are looking for