Why my laptop restarts automatically after shut down when connected or not connected

Hello Sir, I have HP PAVILION DV4 series laptop. I am currently using WINDOWS 7. But since 1 month it appeared the problem, my laptop automatically restarts after you close when it is connected or not connected. After that I end my laptop shut down normally. Any help would be appreciated.

Hello

Thanks for posting your question on the Forums of community of Microsoft.

I would be grateful, if you can provide us with the following information to help us better understand the question?

1. have you made changes on the computer before this problem?

2 you receive error messages or codes to the computer restarts?

I suggest you to follow the below methods and check.

Method 1: perform the clean boot.

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. Check this question in the clean boot state.

Reference: How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135

 

Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

If the problem persists, try Method 2.

Method 2: System File Checker.

You can run the System File Checker tool and check if it helps. SFC scan will scan system files corrupted on your computer. You can read the following article to use the appropriate System File Checker tool.

Use the System File Checker tool to repair missing or corrupted system files.

http://support.Microsoft.com/kb/929833/en-us

If the question did not resolve, try Method 3.

Method 3:

You can view the steps proposed by cavehermitt in the following link:

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-computer-restarts-automatically-after/daeb457a-3509-4BE9-a85b-2935c8c3e108

Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

Back up the registry
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

Hope this information is useful. Please let us know if you need help with Windows.

Tags: Windows

Similar Questions

  • Computer restarts automatically after closing down

    * Original title: when I shut down my pc automatically restarts it? How can I fix?

    When I shut down my pc automatically restarts it? How can I fix?

    Hello

    1. you get any error message? If Yes, what is the full error message?

    2 has there been recent changes made on the computer before the show?

    Please try to update us with the results and the methods provided below.

    Method 1: Open the power Troubleshooter and check.

    http://Windows.Microsoft.com/is-is/Windows7/open-the-power-Troubleshooter

     

    Method 2: Run the clean boot and check.

    To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Please note: After troubleshooting, be sure to start your computer in normal mode by following step 7.

    Method 3:

    Registry warning

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows

    Follow these steps:

    a. Click Start, type regedit and press ENTER.

    b. navigate to the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

    c. double-click "PowerdownAfterShutdown"

    d. then, change to "0" if it's '1' OR

    Change it to '1' if it is '0' and press ENTER.

    Then, restart the computer and after that it restarts, try to quit again.

    If this does not work, make sure that you change the value in regedit back to what it was originally *.

    For more information, see the article and check.

    Turn off your computer properly

    http://Windows.Microsoft.com/is-is/Windows7/turning-off-your-computer-properly

    Let us know if it helps!

  • My guard computer shut down when I'm not working on any topic. It also stops when I start by putting.

    I can work on e-mail or anything either, then all of a sudden it stops. Then he comes after the message comes on saying it closes unexpectively.

    When she stops when I start by putting it on the same thing happens.

    Hello

    Did you change your computer?

    Method 1:

    Step 1:

    I suggest you check in SafeMode with network.

    Advanced, including safe mode startup options

    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

    Step 2:

    I also suggest you perform the clean boot and check.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 2:

    I also suggest you to find error messages in the event and after feedback from the observer.

    Open event viewer

    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

    What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  • A30 - why my laptop always automatically stop?

    I don't know why my laptop always automatically closed especially when I'm on the internet or using other software. If I'm just using the laptop to watch DVDs or a Word, everything is ok.

    Boring!

    My laptop is Satellite A30

    Who can give me some advice about this, thank you!

    Hello

    you have a footstool of antivirus software to check if it's a virus?

    You see a blue front screen of the laptop closed?
    When it stops, it's closed windows and close without problem or is it simple to?

    When your laptop is used, it is on a surfboard ridig or do you use it on a couch or bed?

    Tok Bye

  • Compaq mini 700: Compaq mini 700 laptop error fatal system shut down.

    Compaq mini 700 laptop error fatal system shut down.

    CNU9144WRX

    can you pls give me a current password. my mini doesen´t have a.

    THX

    Hello

    Enter: e9lo3vvdb4 (to be noted that in both cases, the 3rd character is a lowercase L)

    or

    e9lo3vvdbr

    Kind regards

    DP - K

  • The value of VM to restart automatically after a power failure

    Hello world

    I'm under vSphere Client 4.1.0 and VMware ESXi 4.1.0. I'm having a problem to find my vSphere client where to change the VM to restart automatically after a power failure. When we have a failure someone must manually start the virtual machine. I want that it automatically starts up on its own. Where can I change this to? I looked around the client with little success...

    Thank you for your time and help

    on the ESXi host go to the tab Configuration - setting Virtual Machine power - properties (top right of the customer)

  • Why my printer will automatically send a fax when I want to just print?

    Why my printer will automatically send a fax when I want to just print?

    Hi pa_tom

    In your printers folder on your computer, is the default printer defined on your printer or your fax printer?

  • Are there problems with Microsoft 7 and Frontpage 2002? The system shuts down when I try to add a hyperlink.

    The system shuts down when I try to add a hyperlink.  The hyperlink insertion page opens.  But when I try to click on the link that reads "Microsoft Frontpage has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available. »

    Edited to add: if I type in the hyperlink, it seems to work.  But in the past, I just clicked it.  But now when I click on it is when she stops.  Strange.  Did not this on the Vista computer.

    Hello CaptainKAG,

    Thanks for posting on the Microsoft answers Forum.

    I recommend you post in the Forum Office where this problem is related to FrontPage 2002. We can install on Windows 7, but is not fully compatible, so some features may not work properly. Office 2003 and Office 2007 are fully compatible with Windows 7.

    Click here to post in the Forum Office.

    Sincerely, Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • My computer shuts down when not used how can I stop this?

    What should I do to keep my computer of shuttting down when it is not used for a while? Vista is what I have.

    What should I do to keep my computer of shuttting down when it is not used for a while? Vista is what I have.

    ==========================================
    See the following articles:

    Change, create, or delete a power plan (scheme)
    http://Windows.Microsoft.com/en-us/Windows-Vista/change-create-or-delete-a-power-plan-scheme

    Disable on Windows 7 or Vista power management
    http://www.howtogeek.com/HOWTO/Windows-Vista/disable-power-management-on-Windows-Vista/

    Management of power (Windows 7 and Vista) Options
    http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c00825528

  • Want to m6: 10 Windows my laptop restarts automatically when I click on shut down

    Initially, I had the common problem of my computer stops do not after upgrading windows 10. None of the solutions worked for me, I had no MEI version 11, I got the 9.5 version that does not apply to me. My computer always has a black screen while the power light and fan were still on. After that I followed the suggestsed improvements in the HP support, my computer was blocked is no longer about the closure, but won a new. Whenever I click on the windows, then the power then my laptop stop will be closed for a few seconds and then restarts automatically. I don't want to always hold the power button to turn off my computer. I tried also what does the power of sleep button to stop switching and the problem always arises. I also disabled automatic restart if the computer breaks down. I also tried things release so that they won't wake up the computer. I am very confused and that you can find the older forms of windows 7 and 8 only. I can't find anyone with my problem or a solution. Please help me.

    I tried to find aspecific sollution to your problem, but I could not. However, I found a forum of Windows poston with something similar, only on Windows 8. Maybe you can try and check if the sollution they gave this user works for you

    Here is the link:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-performance/Windows-will-not-shut-down-but-restarts-instead/56b2d6f6-5236-4b06-a386-3452506f549d

  • Why my computer shuts down when I click both don't turn off computer buttons?

    My computer is an IBM Thinkpad T42

    Today, when I clicked on the button start and then disable the turn off computer button, the computer of the computer and then selected button would not be closed to low or off. Any ideas why it would not be arrested? Any ideas how to get it to close help to disable the buttons on the computer?

     I have can stop him by the on/off switch.

    Thank you

    Henry

    Hi Henry,.

    Welcome to the Microsoft Community and thanks for posting the question.

    According to the description, you are not able to stop the computer.

    This problem occurs if you install some versions of Norton Antivirus 2003.

    Perform the steps from the link below and see if it helps.

    You cannot log off, restart or shut down your Windows XP-based computer 

    Hope this information helps.

    Answer to us if you are having problems with shuts down the computer or any other problem of Windows, and we would be happy to help you.

    Good day!

  • Error loading operating system after shutting down the computer because of the high operating temperature

    I decided to re - install Windows XP Pro x 86 on my wife's computer. So I went into the BIOS to make sure that the CD/DVD drive has been configured to start first, and then I inserted the DVD and then restarted the computer.

    Now, the XP disc started normally. I installed XP to the point where I deleted all previous partitions and then created a new. Windows then displays the warning that the computer would not be able to boot up to what XP finished installing. I guess that's because start-up files have been deleted when I deleted all previous partitions during the installation.

    Right after I clicked on enter the warning message, the computer shuts down. No! So, I try to re-boot, in the hope of all simply continue with installing XP, but instead, the computer will display a message indicating that the computer has been stopped because of the high operating temperature. I then go ahead and get a message saying: "Error loading operating system."

    No matter what I do, I can't go any further. I can't get into BIOS or anything. If I try the F10 key (or whatever the keys are), I get a beep. It does not properly respond to my entries.

    I don't think that the high temperature operation destroyed all components. The computer stopped several times in the past. Furthermore, it would not be part of integrated security if Microsoft enabled the computer reach a destructive temperature before stopping. I think that the problem occurred during installation was interrupted just after that previous partitions have been deleted.

    BT, I don't know what to do now. Loooking for suggestions.

    Hi Diadem1981,

    You can follow this link completely & check if the problem persists.

    Error message "Error loading operating system" when you restart your computer during installation


    Reference:
    How to install or upgrade to Windows XP

    Hope the helps of information.

    Please post back and we do know.

  • Computer restarts automatically after selecting the Hibernate mode

    Title: Can't put my computer in hibernation

    Hello
    After that some windows updates I can't put my computer hibernate more. When I put it into hibernation it will restart automatically, I tried a lot of solutions on the net and finally had to re - install fresh copy of windows 7 and it worked for a while, but after a few updates Windows it is no longer possible and I checked the settings and no change, so if anyone can help please do!

    Specifications of the computer.
    CPU i7-2700
    8 GB RAM
    Windows 7 64-bit
    HARD DRIVE 500 GB

    Hello

    I suggest you to check the BIOS settings to make sure that sleep and Hibernate settings are enabled.
    For reference:
    Check why I can't go back to sleep or Hibernate options on my computer? category and check if it helps.

    Sleep and extended: frequently asked questions

    Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
    Hope this information helps.
  • Vostro 3500 restart automatically after a

    I have a Dell Vostro 3500 which restarts automatically once I have stop my laptop and unplug the power cord.  I also observed that light scroll in "keyboard and device lights" stays on. The only solution I have is to force the judgment that it restarts and then remove the dough every time.

    Wondering if anyone in the forum also seen this sort of question and have a solution.

    There is no error of this combination LED codes in Vostro™.  I also shot "Automatically restart on error" in the Panel.

    Hi riteshgarg,

    I recommend diagnostics currently running on the computer (restart the computer now the FN and the power button). Let the full diagnosis and Note If you find any error message.

    In addition, check in SafeMode with network. Restart the computer and press F8 on Dell logo and select Safe mode with network. Check to see if the same problem persists.

    Waiting for your answer!

  • Whenever I try to go into safe mode, my PC restarts automatically after a few seconds.

    I use Windows 7 Enterprise edition (64-bit)
    Normal mode/start works fine.

    Hi mcalix,

    It is one of the locations where you will be able to disable the auto restart of the system failure. The other location is, as the computer starts, press F8. In the advanced boot menu, select the disable restart automatic option on the system failure.

    I also suggest you check the exact error message you get to do this in the Event Viewer:

    Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

    For more information, see:

    What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

    Check out this link to open the event viewer:

    Open event viewer

    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

    I also suggest to check if Windows 7 is compatible with your computer hardware.

    Whether your hardware is compatible with Windows

    http://Windows.Microsoft.com/is-is/Windows7/find-out-if-your-hardware-is-compatible-with-Windows

    Windows 7 Upgrade Advisor

    http://Windows.Microsoft.com/en-us/Windows/downloads/Upgrade-Advisor

    Hope this helps and keep us posted.

Maybe you are looking for