Laptop stuck on the screen to "prepare the AutoFix.
My laptop HP a few months came pre-installed with windows 8. When I tried to start it this morning it came with the screen to "Prepare the automatic repair" and is pasted on it. It is not off or change to a different screen as "scan your computer. I'm sure that it does not start in safe mode by pressing f8 or shift + f8, Ive tried several times. I don't know what to do because it's just stuck on the same screen "prepare auto repair.
This is not a good thing. The long test. Post the results here.
The result of the test is indicative of a hard disk failure requiring the replacement of the hard disk.
Contact HP for a replacement under warranty hard drive. You will need the failure status code providing for the drive test hard when you contact HP.
It's time to find your set of recovery disks. You will need to install the operating system and the software that came with your laptop.
Best regards
ERICO
Tags: Notebooks
Similar Questions
-
HP pavilion 17 Laptop: stuck at the loading screen
Hello!
So I did have problems with startup forever, but since yesterday my laptop often stuck after the HP logo appeared and the loading circle turned for a few seconds. While it gets stuck, it begins to make more noise and gets hotter than she usually during boot. I did a check of the system in the BIOS bit everything seems fine. Someone at - it knowa the problem or solution?
Thanks in advance,
GiovanniI'll do it every time I have to restart the laptop. A couple of times now, my laptop goes down, and whenever it starts again ot said something about the low battery beong. So maybe theres problems with my battery. I know this isn't my charger that I won't get this problem when my battery ' out. Thank you two for responding and so fast too.
-
laptop stuck on the spinning circle during the upgrade to windows 8.1
Hello. I have a HP pavilion g6 and today I tried to update windows 8 to 8.1, and he spent the screen where it says put in place 1%... 2 %... Etc... Thereafter it restarted when he hit 100% and now its deadlock on the rotation circle thing. The only thing on my screen is the HP logo and the circle of rotation. His lasts four hours and I decided to just hold the power and restart. When it restarted, it went backward the same screen with the hp logo and the circle of rotation and I left it for a few hours ANDS nothings happening. I took out the battery and held down the button of power and then put the battery back in the hope that he will return to normal... but in vain her back on the same screen. Help me please
EDIT: I can't do anything right now on my laptop. It is stuck on that screen and it's like my laptop was 'bricked' or something. All I wanted was windows 8.1 :(Hello
You must disconnect external devices such as an external hard drive, printers or the webcam with the exception of your monitor, mouse and keyboard.
Feel free to get back to us if you need further assistance.
Thank you.
-
Pavilion 15-P008TX: laptop stuck in the loop of continuous reset
Please someone help me. My phone was messed up since I've updated.
This all started when I got a notification of update to windows 8.1. It was all good until the next day when I started it up and it wouldn't pick up any Internet connection, even though I knew that my router was working as I could get Internet access on my mobile. I went to the network and sharing Center and he said he was disabled so I right click on it to enable. After I clicked it, my laptop has a blue screen and came up with the following message will appear something like this: we had a problem, we collect some error information, and we will restart your device.
So, it restarted and I tried to re activate the network again and it's the same thing. After about 5 tries the occurrence of thing kept rebooting. I didn't know what to do so I thought to just restore the laptop. I did it and now it's just in this reboot loop continuous blue screen. I can't even log in window, it just keeps going to the blue window, then restarting.
This is a new laptop, not even 6 months and he was going well until I was told to update. I think just taking in the repair center that I have warranty and I feel as if I can't fix it myself that I can't in my real desk.
Yes. After the resumption, if the problem persists, call our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the following link to get help from your region number: phone help around the world.
-
laptop stuck at the break to configure windows features
my phone is blocked for failure to configure windows features. He asks me not to shut down and from that its a endless waiting 3 hours. still stuck on the same screen.
Hello
With the publication of the description, I understand that you encounter the problem with configuration of the Windows updates failed. Restoration of the changes. We are sorry for the inconvenience caused. Since it is impossible to install the updates and returning back, maybe there might be incompatibility or component of Windows Update is damaged on the computer leading to this issue.
I suggest that you please follow the suggestions in this article and check if that helps.
http://support.Microsoft.com/kb/949358
Note: Please ignore the system restore procedure then in place upgrade right now.
If the problem persists please write to us, we will be happy to help you.
Kind regards
Ravi Kumar
-
Thin Quad of HP envy 15t: order of laptop stuck in the treatment
I ordered a Hp Envy 15t slim portable quad. I suppose that its classified as "custom", but I just ordered it with stock options. in any case, I was the status of the command for the past few days and it is stuck on the treatment. I looked around and it seems as if many other people have this problem. Someone has an answer please?
Hi @Harold_Flower,
Welcome to the HP forum!
This is a wonderful place for advice and information!
I understand you ordered a mobile stock quad slim HP Hp Envy 15 t of HP.com, after a few days when you check the status it shows always treatment.
Clarification or an update on your order, please contact HP sales. Have your order number ready for them.
- 1-800-HP-direct (800-473-4732).
To say thank you for answering please click the icon below thumbs up .
If this gave a solution for you, please choose the solution provided to help other posters.
I hope this has helped!
-
HP 15.6 laptop "touch screen: laptop stuck in the loop of continuous factory reset
I brought a laptop that has been the view at Sam model yesterday. I tried to do a factory reset, but once he gets to "Windows Setup" it makes a continuous loop. It will start at 64% go to 100%, then restart. When it turns on, it is always 'Windows Installer' and goes right to 64% and then 100%, then restart. I started at 22:45 (28/07/2016) last night and it's always the same.
What can I do to stop the program?
Hey @GwenC,
Please try the steps prescribed by my colleague. The path to resolution would play a HP System Recovery. You can learn more about this process here. If you have not already created a recovery media, I advise you to contact our technical support team here: (contact) / 10282847/model https://support.hp.com/us-en/contact-hp/product/HP-Pavilion-Gaming-15-ak100-Notebook-/10402445
The alternative who get the computers at the point of purchase for a trade (if you are still in their chronology of return).
I hope this helps. Good luck!
-
Laptop stuck in the Windows Resume loader
I have toshiba satellite laptop and my keyboard stops working. While I started the computer I accidentally unplugged the computer will be of that load. Now my computer is stuck in "Windows resume loader" and I have no way to push enter to skip this screen. I can't push f8 to enter safe mode either. Help, please!
I ordered a new keyboard, but it does not work either.
Hello
I suggest to boot from Windows Vista DVD and run the Startup Repair tool and check.
Startup Repair: corrects some problems, such as missing or damaged system files that may prevent Windows from starting correctly. When you run the Startup Repair, it scans your computer for the problem and then tries to fix it so that your computer can start correctly.
Startup Repair: http://windows.microsoft.com/en-US/windows-vista/Startup-Repair-frequently-asked-questions
What to do if Windows does not start correctly: http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly
Diana
Microsoft Answers Support Engineer
-
Cannot print with ANY printer - Vista on Asus laptop stuck in the "printing" with no response
Hey,.
After reading some of the forums I found people with problems similar to mine, but nothing quite the same thing: whenever I tried to print anything at all for my laptop Asus runnin vista Basic, the dialog box to spool print comes up with 'impression', but there is no response from the printer... check ink levels etc is fine so it seems to be a connection between the printer and the computer, but nothing prints. Then when I try to cancel the printing of the first job on the list always jams and I have to restart the app to even print spooler can try again... after that sifting through newspapers, the only perceptible link between impression and mistakes was the following error:Log name: System
Source: Microsoft-Windows-or
Date: 2009-05-18 15:07:06
Event ID: 73
Task category: no
Level: WARNING
Keywords: Classic
User: SYSTEM
Computer: James-PC
Description:
The print spooler has not reviewed the Samsung CLP - 310 Series printer driver package for Windows NT x 86 environment. Win32 system 2 error code (0 x 2). This can happen after an upgrade of the operating system or due to loss of data on the hard drive. The print spooler will try to rebuild the driver information from the driver store, which is where the drivers are saved prior to installation. No user action is required.
The event XML:
73
0
3
0
0
0 x 80000000000000
132101
System
James-PC
Series Samsung CLP-310
Windows NT x 86
2 (0x2)
Printing a test page for the printers in question themselves is no problem, and both work with other computers... models; Samsung CLP-310 & HP Deskjet 2100 series... This problem becomes very frustrating and I hope someone has an answer that can rectify the problem... just about the system I'm running, every update from windows update has been installed, the computer running a multitude of third party programs that a Samsung tech support Advisor advised could cause problems but a start secure with nothing else than to spool of printer running stuff does not seem to progress...
I look forward to a solution if possible please write it 2 to
Kind regards
JamesHey,.
Thanks for your help... kind of 2 steps before if... I did a reimage with the CD boot ASUS as a person don't bother to give me a real vista CD, I was about to dual boot with XP and c If vista was the problem (glad that I na not wasting time on that), but that did not help at all... first of all 3rd party was installed the printer still gives me the same error... I thought it might be a cause of thing BIOS which was one of the only things left that has remained the same throughout the process... While on the site of asus looking for an update of bios thingy I fell in the forums where someone had the same problem (haha only cause I was searching by model number of the laptop for the update) , and it turns out that the solution is the following;
Add text next to a NAME.reg file, then merge into the registry... do not know why it works, but here it is;
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {36FC9E60-C465-11CF-8056-444553540000}]
"UpperFilters" = -.after it with what there good work... as I said I don't know why, maybe you could shed some light on it for the love of someone of another import delayed printer problems... Bravo and thanks again,
James -
Laptop stuck in the loop of starting
I have a laptop that is trying to set up an update but it must connect to the internet, but as I reach the Office before I can connect to the internet-
How to stop the system from automatically trying to do the configuration when the system tries to start?
Hello
You can use the solutions in this ko - 4 methods and I have listed some help for them below
The update is not installed successfully, you receive a message, and the computer restarts
When you try to install an update in Windows Vista and Windows 7
http://support.Microsoft.com/kb/949358Method 1: start Windows Vista/Windows 7 with the Windows installation media, and then
Use the repair featureHow to do a startup repair in Vista and Windows 7
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlYou can also do a safe mode startup repair to Access Options recovery if you
have at their disposal, or use the DVD as described above.This tells you how to access the system - Vista Recovery Options
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxThis tells you how to access the system - Windows 7 Recovery Options
http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questionsTry recovery options Startup Repair
How to make a startup (Vista) repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlHow to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlMethod 2: start the system in safe mode and then use the system restore feature
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.htmlHow to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.htmlYou can also do a restore of the system of starting with a disk of Vista or Windows 7.
Method 3: use the downloads at the end of this article - note versions for Vista x 86 32 bit
and x 64 Vista 64-bit.The update is not installed successfully, you receive a message, and the computer restarts
When you try to install an update in Windows Vista and Windows 7
http://support.Microsoft.com/kb/949358Method 4: at the command prompt or Recovery Options or a Vista disk boot
Type or copy and paste these in one at a time (not press ENTER)
c:windows\winsxs\ in the commandprompt
Press ENTERDIR pending.*
Press ENTER and you should see the pending.xmlRen pending.xml pending.old
Press ENTER.-------------------------------------------
It's the most complete method 4
Use the Vista startup disk or system recovery options to rename the Pending.xml file and
Edit the registry:In the System Recovery Options page, click command prompt.
Type cd C:\windows\winsxs, and then press ENTER.
Type ren pending.xml pending.old, and then press ENTER.
Type regedit and press ENTER.
Select HKEY_LOCAL_MACHINE.
On the file menu, click on load the hive.
Look for the following folder:
C:\windows\system32\config\components
When you are prompted for a name, type Offline_Components.
In the registry editor, locate and then delete the following registry
subkey:HLKM\Offline Components\AdvancedInstallersNeedResolving
HKLM\Offline Components\PendingXmlIdentifier
Exit the Registry Editor:
At the command prompt, type exit to quit the registry editor.
Press ENTER.
Restart the system
------------------------------------------------------
Once you are in Windows I was running once again reset here as a precaution.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058------------------------------------------------------------
If necessary you can incident free get reports however the above should take care of it for you.
Windows updates - free Incident report
Go here and click on-> Windows Update fails while searching, downloading or installation of updates
http://support.Microsoft.com/GP/wusupport#tab3The security updates, you can get free support Incident report
http://www.Microsoft.com/protect/resources/support.aspxHope this helps sort it out for you.
Rob Brown - MS MVP: Bike - Mark Twain said it right.
-
Laptop stuck in the market and none of the work of function keys that I tried to unplug the HARD drive and reboot but it remains always stuck in the HP screen and function keys still don't work. what I can do to solve this problem too I just got install a new HARD drive and the operating system. And the driver, it worked very well. then I stopped it and when I went to restart what happened please let me know what to do
Thank you.The hard reset worked thanks for the help!
-
My laptop is stuck on the applications screen
my laptop is stuck on the applications screen, and none of them will open. Nothing can do with it as the power of the force off the coast.
Please be so kind and offer some info on your machine and your problem.
Laptop model?
Preinstalled operating system?
What exactly happens when you turn on?
Since when do you have this problem?Have you tried to do something to avoid the problem described?
-
Stuck at the screen 'failure of Windows update Setup.
I have reset my laptop Windows 8 and downloaded the updates required for Windows 8.1. Then I had to reboot my computer and configure updates. Now it is stuck at the screen 'failure of Windows update Setup. He has already restarted once and is back on the same screen. It is an Asus laptop and from what Ive read, this is not exclusive to all laptops Asus. I do not have any disk installation or any way to activate Safe Mode as I have tried (in fact something that requires search or any key entry does not work). I hope you guys can find a soultion, thank you
EDIT: I think that now it's in a forever continuous reboot, preparation configure updates, failed comfiguring cycle of windows updates.
Hello
What is the full error message? An error code is displayed with her?
Why did you reset the computer? You had problems?
This problem could be caused due to some incorrect settings or due to a compatibility issue. I suggest you try these steps in the following article and check if the problem persists.
http://support.Microsoft.com/kb/949358/en-us
Keep us updated on the results.
-
Stuck on the Apple Logo screen
My phone froze so I restarted. It got stuck on the apple logo screen and I tried to restore it. When I have it plugged into my laptop it would not restore because my boot drive is full. I tried to remove as much as I could turn off my laptop and emptying the trash and nothing will work. Its been sitting stuck/frozen on the logo of apple for 4 hours now. How can I fix it?
Only way runs a restore via iTunes by putting the iPhone in recovery mode
-
Satellite T130 - stuck on the loading screen - new hard drive required
After a message on the screen saying back up your hard drive, it will fail quickly and pressing F1 it seems so stuck on the loading screen. I'm not too good with computers. I just have to buy a new hard drive to get the laptop working again, or is much more complicated than that. My guess is this one.
Thanks in advance for any help provided
The first question is: did you create recovery media (USB key)?
If do not do this if for a long time your HARD drive works OK. original recovery image is saved on the HARD drive, but you must have it USB backup that you can use to install if the disk needs to be replaced.
Do it as soon as possible. More info on what you can read in s operating manuals.What to do with the HARD drive? In my opinion if long as it works it has no reason to panic. Use your laptop as usual. If you notice some performance or more error messages problems I think that you should replace it.
Replacing the HARD drive doesn't have to be so problematic. HARD drive cover must be placed in the lower corner of your laptop. The smallest is RAM and cotyledon should be for the HARD drive. Check it out.
Before do you that this is remove the battery and unplug your computer laptop AC adapter / CC.
If you have no experience with such things please don't made some risky step. You can damage something.
Maybe you are looking for
-
HP Pavilion P6000: No video
I have a HP Pavilion p6680t CTO desktop PC, brought brand new around 2012 HP. did not any upgrade at all. Have not used in the last months. Lit signal today, no video on the monitor, keyboard doesn't seem to work (you press NumLock and caps lock, no
-
Printing - Officejet 4200 series
I have a Windows 7 operating system, and as the original CD supplied with the printer couldn't work with the operating system, I got Windows download the correct driver/software over the Internet. Now, however, the printer is not printing duplex cor
-
can I switch from windows 7 home premimum to windows 7 pro with a machine reburshied license key
-
Recently installed Windows 7 Home Premium x 64 Vista Home Premium x 86. Under Vista, everything was fine. Less than 7, my Seagate expansion (1.5 TB) hard drive initially was recognized (I have iTunes library I can't play to prove :)) after a few days
-
Photos opens very small 6-8%
Photos opens suddenly very small 6-8%, regardless of the image size (pixels/resolution). It also happens when I start a new, regardless of what size/resolution I chose for the new image. It is PS CS6 on Mac OS 10.11.6