LaserJet MFP M477fdw Pro: LaserJet Pro M477fdw MFP - cannot sweep off-grid PC

Oh please can anyone help? Spent 3 hours on the phone today, a refund 2 with tech, the rest of the post sales and pre-sales who was supposed to be calling me back with a list of printers that can do what I need, but all first does not, so I called again and she promised that she would appeal before s/n and still did not! Massively unproductive day. OK rant over.

So I bought the above and it does everything I need IF I want to rise to the printer and scanner as a pdf for printing. My old 8600 OfficeJetPro I stood there, chosen analysis, it would be as if scanning to PC / Email. / USB / Fax etc. I would say PC and scanned and sent to my PC folder on dropbox and open the pdf file automatically.

The LaserJet printer seems no analysis like that, unless it is connected to a network folder, which tech was able to put in place. He wants only to use Windows fax and scan, which is a JPEG - no good for me.

It may not really be so complicated and I'm sure it's possible. I tried uninstalling etc and all the drivers on the HP site but nothing worked.

Can someone help me?

Glenda

Hi Glenda,

HP Laserjet printers don't offer direct scanning to a computer like HP inkjet supply, scan to a computer can only be done by HP itself scanning software and not by the front panel of the printer.

You can find the manual to the user below, any method of scan supported is listed (see Scan page v):

http://h20628.www2.HP.com/km-ext/kmcsdirect/emr_na-c04636804-2.PDF

You can go the HP from your PC only software from the Control Panel before you can only scan to a USB Flash drive, a shared network folder, a mail server, two emails or folder scan network are available for network connected device.

Kind regards

Shlomi

Tags: HP Printers

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