Last second audio skips and repeats after upgrade 2015.3

The question:

Hello everyone. I just upgraded to 2015.3 and have noticed a problem since. When I made a file (file > export > "Add to Adobe Media Encoder Queue") the last second or two of the audio track bounces and repeats. It's a workflow I've used for several years without problem until today.

Troubleshooting:

I checked triple file hearing and resulting. WAV to ensure that the question was not there. I ran the audio by itself through the SOUL and it is fine. I dropped videos I did with slightly different parameters directly in the SOUL, and it travels very well. But when I export EI by SOUL - no matter what presets that I use in SOUL - the audio Bobbles in the end.

As an experiment I did a long model of twenty second with audio long ten seconds followed. When I made the comp, the result was interesting - even though the audio file was only ten seconds of time, the last second of the audio track repeat endlessly through all twenty seconds.

I deleted all my _AME folders, rebooted my Mac, created a new AE comp to scrape, interrupted audio, and had made the same question. (I was kind of hoping it would be a memory issue).

The question seems to exist that in the link between AE and SOUL, but for the life of me, I can't find a setting to shake the bug...

Technical information:

27-inch iMac 2011 Mid, 2.7 GHz Intel Core i5, 16 GB RAM, OS X El Capitan v 10.11.5. I use version 2015.3 of the creative cloud, downloaded and installed last night.

AE Comp settings (it is not editable because the company I work for has very strict guidelines): 1920 x 858, Square Pixels, 24 frames per second, full resolution, comps are every twenty seconds.

Parameters of the SOUL (even once, it cannot be changed according to the requirements of the company): H.264, audio and video, export 1920 x 858 (1.0) 24 fps, progressive VBR, 2 pass, target 20.00 Mbps Max 22.00 Mbps, AAFC, 256 kps, 48 kHz, stereo. The only 'effect' that we use is vital - "Normalization of loudness" using the standard ATSC A/85 (LUFS-24).

Any help would be appreciated - my workload is very heavy and the deadlines are tight. I have a good number of files requiring rendering in the next few days...

There is a bug in after effects CC 2015.3 (13.8) where export your composition via Adobe Media Encoder cannot make audio correctly. Audio can be repeated at the end. It's only a problem with the audio, the video is not affected.

The After Effects team is aware of this problem and is working on a fix. Until that is available, we recommend that you either:

  • Export with audio compositions using the queue of rendering in After Effects for an intermediate file (e.g., QuickTime with the GoPro CineForm, Avid DNxHD/HR or Apple ProRes codecs) and then transcode the file in the final format using SOUL. (Look at the SOUL records are very useful for this).
  • Install After Effects and SOUL CC 2015.2 and export with audio compositions using this version of the SOUL. Project files saved by after effects CC 2015.3 are compatible with previous versions of CC 2015 (a few new features, of course, won't be available). You can either add the composition in the interface of the SOUL, or open after effects CC 2015.2 (13.7) and use the add to the command queue SOUL there.

Our apologies regarding this bug.

(Under the hood: the problem is with the new audio architecture, which does not take into account segment size which requires of the SOUL for audio encoding.) The length of the composition should correspond to a multiple of the segment size requested, there will be no problem, but in most cases, the length of the composition does not match a multiple of what awaits the SOUL and SOUL filled the rest with audio Rassi is still in the buffer).

Tags: After Effects

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