Launched "Acer Recovery", it's 11% after 3 hours. Should I turn off the computer?

Hi, I bought an Acer Aspire V Nitro (VN7 - 791G - 758S - Black Edition)

I noticed that the Wifi turned off every two minutes, so I decided to reset the factory settings of my laptop with the Acer Recovery. But now, after 3 hours of waiting, the recovery program's only 11%!

Is this normal? I'm hesistating to activate it and the new, but I don't know if I wanted to ask you.

Thank you.

not normal.

power off and press ALT + F10 at startup to restart the process of Acer erecovery.

Tags: Acer Desktops

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