License not recognized in acrobat

After the failure of my hard drive, I tried to reinstall Acrobat. It does not recognize my driver's license. I think it is confusing my creative cloud account (I have Photoshop) with the original download I bought. What can I do? I think that my ID original Adobe has my email address but it does not work.

I have not found the answer I needed at these links, but I think I solved my problem. I completely uninstalled Acrobat and reinstalled while I was offline (e) Creative Cloud. In this way, I was able to use my license to activate it. If all goes well, he will continue to work once I connect you back to the cloud.

Thank you for your help. I appreciate the input.

Tags: Acrobat

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