Lightroom crashes soon after startup

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• Photoshop crashes soon after startup. How can I obtain and present the crash log? When I go to 'Help-> Adobe product improvement Plan' nothing happens.

  Hello

  I'm having the problem that my Photoshop CS6 always crashes soon after startup. I use no plug-ins, and my PC is in good health. I would like to present a crash log if someone can tell me what the problem is, but when I go to 'Help-> Adobe product improvement Plan' that I read is where crash logs are produced nothing happens.

  I also have a question my Premiere Pro hangs at startup upward. I have these two programs were widely used in the past but have recently started having problems. I have already uninstalled and reinstalled CS6, but the problem persists.

  Any help would be massively appreciated.

  Chris

  Thank you. The crash log tells me that you have not updated Photoshop CS6. It should be 13.0.1.3 not 13.0.0.0

  Either run help > updates or download and install it. Adobe - Photoshop: for Windows

  ig75icd64.dll is a display driver.  Go here and to update: Intel® Driver Update Utility

• Given that v37 Firefox for Android crashes soon after startup

  I use a HTC D316d (CDMA) with Android 4.3 in China.
  Up to v36, Firefox to work without problems, but v37 crashed seconds after starting. I reset all the data, but without success.
  Then, I installed the nightly version (38 at this time here), and it worked without problem.
  It updates everyday, and now with v.41, the same problem again, Firefox hangs at the first page loaded.
  As I put the bookmark page as my home, I can open Firefox. It will crash in a few seconds the display of web pages like de.yahoo.com or www.google.com.
  There is no error message, the phone comes back just to her homepage.
  No idea how to solve the problem?

  I think that the new Manager will memory out of the operating system, but for now, it is possible to realize the management of memory with https://play.google.com/store/apps/details?id=com.jrummy.apps.memory.ma...

  Also with regard to the amount of memory is needed for Firefox for Android. The most recent I could find is:
  "The binary is about 35 MB, uncompressed after installation, it's about 60 MB"
  https://support.Mozilla.org/en-us/Que.../1027304

• Firefox crashes soon after startup

  Asked me to restart my laptop (64 bit) of Windows 7 to apply an update to my Norton protection product. In my view, an update of Firefox has been applied recently as well.

  After the restart, Firefox crashes repeatedly. I can usually do much after Firefox restarts before it crashes again.

  Hi Matt & Omnisilver

  I followed all the troubleshooting steps in the links you provided & thought that was included in my original post, but it seems that after the first half.

  In any case, I restarted again, and up to now things seem stable, even with extensive extensions, so I think that my problems are solved.

  Thanks for your answers,
  Julie

• RealPlayer crashes immediately after startup, even after uninstall/reintegration repeatedly

  I had accident of Realplayer sporadically in the past using vista and Windows 7.

  But now it blocks everything right of time after start up.  I saw comments buy other users of Windows PC and also on the Realplayer website talking about Windows Media Player causing the problem... Advice is always to disable Windows Media Player, with the exception of the sharing of Media Center program.
  The same error message each time. Inside the error box, he always says the same thing. ;
  
  
  Realpayer has stopped working
  'Problem caused blocking the program works correctly.
  Windows will close the program and notify you if a solution is available. »
  If a solution has been found? I don't want to use Media Player... it is severely limited in what it can do comparied to the real player.
  Thank you.
  Warren

  Hey Warren,

  1. have you done any recent hardware or software changes to the computer before the show?

  2. you try to install the latest version of Real Player on your computer?

  I suggest you view the logs in event viewer to find the defective module that could be causing the Real Player crashing.

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  You can check the link which will help you analyze the entries below Event Viewer:

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Please follow the links:

  You need perform a clean boot in order to avoid any conflict with third-party applications to interfere with the computer.

  To put the computer in a clean boot State, you must follow the steps in the article mentioned below and check if it works to solve the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:

  
  

  http://support.Microsoft.com/kb/929135

  Note: You must followstep 7 of the article mentioned above to recover your computer to a Normal startup after performing all the troubleshooting steps.

  For more information:

  Contact the Support of Real Player:

  http://service.real.com/RealPlayer/index_music.html

  I hope this helps.

• CS6 inDesign crashing just after startup

  Hello

  We had a problem with one of our InDesign CS6 users, I feel that we have tried to implement everything. I will list them for reference:

  • InDesign CS6 uninstall through the standard "uninstall a program".
  • Uninstalling InDesign CS6 and by using the 'AdobeCreativeCloudCleanerTool '.
  • Tried to install using different disks.
  • Tried the update of the program (a few times he has shown there is no update).
  • Tried to delete the startup scripts and the removal of preferences.
  • Tried with a profile of charge on PC users.
  • Used several PC to test it with various different user accounts.
  • In the end we suffered just the hard drive clean, a completely new installation of windows 7, still no joy.

  The only way that we can get this to work and not fall down just after commissioning is to give the user administrative rights, which for obvious reasons, is not an option for us.

  Here is the signature of the problem of window that warns me of the bat, with all the info inside.

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: InDesign.exe

  Application version: 8.0.0.370

  Application timestamp: 4f72c3ee

  Fault Module name: MSVCR100.dll

  Fault Module Version: 10.0.40219.1

  Timestamp of Module error: 4d5f0c22

  Exception code: 40000015

  Exception offset: 0008d6fd

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 2057

  Additional information 1: 7f56

  More information 2: 7f56d5316922f11d9c19960fa530c768

  Information additional 3:1720

  Additional information 4: 1720f133ce639c9412106776314a8c8e

  I would like to provide the dxdiag and msinfo files but I think they are not relevant because of the fact that this happens on multiple machines.

  Could someone please advise?

  Thank you

  Jacob

  Hi Peter,.

  It seems that I finally found a solution! One of my colleagues sent me so I thought I share it incase others have the same problem.

  Here are the steps I took to make it work.

  1. create a folder on the root of C, as C:\UserTemp

  2. give users the rights to modify on the file that you created.

  3. run the following commandlines for each user change their folder and tmp %% hemins (need to be registered as a user):

  A. setx.exe TEMP C:\UserTemp

  B. setx.exe TMP C:\UserTemp

  Basically, what this does is create a new TEMP folder where the user can get full access too, without having administrative rights. I was told that it works for all applications of CS6 not just InDesign.

  Hope this can help someone else in the future and thanks for your help on this stone, troubleshooting.

  See you soon,.

  Jacob

• Skype crashing directly after startup

  Hello

  I've been using Skype a while now, all of a sudden my computer get is a blue screen. I restart my computer, start all as usual. While Skype does not start with the message: "Skype no longer works." I tried to find an error, could not find anything. It does everything it says on the same positions. And don't worry, I hope someone can help out me!

  Greetings,

  Thomas

  For anyone having this problem too, I deleted my account Skype roaming. And once again, it just works great. Oddly enough I already did, but now it worked.

• Lightroom crashes after the last update

  Hi all

  I am a photographer and a user of Lightroom on a retina 2015 Macbook intel core i7 with NVIDIA GeForce GT 750 M 2048 MB. After the two latest updates of the software, Lightroom starts to crash very often and it is impossible to work. Could someone help me? Thank you

  Lightroom version: CC 2015.7

  Licenza: Creative cloud

  Operating system: Mac OS 10

  Version: 10.11

  Architettura dell' application: x 64

  LOGiCO processore Conteggio: 8

  Velocità processore: 2.5 GHz

  Memoria integrata: 16.384,0 MB

  Memoria reale available in Lightroom: 16.384,0 MB

  Memoria fisica usata Lightroom: 1.748,7 MB (10.6%)

  Memoria virtuale usata Lightroom: 3.254,5 MB

  Cache memory size: 826,7 MB

  Number di da massimo injected wire Camera Raw: 8

  Ottimizzazione SIMD Camera Raw: SSE2, AVX, AVX2

  Monitor: 2880 x 1800

  Information processore gráfico:

  NVIDIA GeForce GT 750 M OpenGL engine

  Check the supported OpenGL: past

  Provider: NVIDIA Corporation

  Version: 4.1 NVIDIA - 10.10.13 310.42.25f01

  Rendering engine: NVIDIA GeForce GT 750 M OpenGL engine

  LanguageVersion: 4.10

  Lightroom crashes whenever I use it, develop one or more times during the use of the Panel.

  The graphics accelerator is disabled. I made the paper and close the session in the creative cloud, I have uninstalled and reinstalled the program. Yesterday, I optimized the catalog and removed some of the old backup of it and at the moment I have is more known accidents. But I'm not pleased with this development of the CC.

• Help!  5 Lightroom crashed after importation and impossible to find photos

  I imported all photos in Lightroom 5 (Mac) of a camera and the APP has crashed just after the import.  When I reopened it Lightroom photos were gone and if I return to the import section, they are still on the camera, but I can't access because they are grayed out.  Apparently the imported photos are stored somewhere that is why it won't allow me to import again, but I can not find them and have no idea where else to look at.

  Thanks for your help.

  If the pictures are grayed out when importing, then they have already been imported. Just go to the library, not the dialog Module import, click "All photos" and find your photo (if necessary, search by file name)

• Firefox crashes after startup

  Hello
  I've updated to Firefox 8.0 today. When we ask him to do, I disabled an add-on (ICQ Toolbar). Since then, Firefox crashes immediately after opening. I can't even try and see if it boots up in safe mode, because I do not understand this measure. I hope you can help with this problem.

  Thanks in advance.

  RoboForm update worked for me, too.

• InDesign crashes after startup

  Hello everyone,

  My InDesign crashes just after the start. I see the menus for 1 second and then it crashes because of an unknown error. Photoshop and other apps CC work. I use a 13 "MacBook Pro with Mac OS X 10.11 retina.

  I have already tried:

  1 operating forest and CC

  2. relocation of InDesign

  3. deactivation of fonts

  4. from my Mac in Safe Mode

  Nothing has solved my problem. I hope you can help me. Thank you.

  Disable auto-hide of menu in 10,11 prefs system bars.

• Why my games crash immediately after clicking on the icon?

  original title: After double clicking on the icon of the game, the problem windows window appears and says it checks for a solution.  I can't understand how to solve this problem.  It does not occur on all games.

  Why my games crash immediately after clicking on the icon?

  Hello
   
   
   
  1. what game you play when this happens?
  2. have you ever run properly on your computer?
  3 did you changes to the computer recently?
   
  
  Method 1.
  Play this game in the clean boot and then check if it works very well.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
  
   
  Method 2.
  I would like to look at the logs of the same observer. Here's how you can pull up the newspapers:
  Type eventvwr.msc/s in the address bar.
   
  The list of all the events that are listed as 'Error' in the main window when you go to 'Newspapers Windows' and 'Application '. There is often a large number of them. Send us any ones you see listed for the last few days. (Please also do it for the log files in 'System'). When you do, provide us the name of the 'Source' and all that is listed in the description below the list of newspapers box when you click on one.
   
  For more information on event viewer, see the articles below:
  Open event viewer
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
  What are the information contained in the logs of the event (Event Viewer)?
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
   
  I hope hear from you soon!

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• 8.0 Firefox crashes immediately on startup

  Crashes immediately on startup. When I click Restart Firefox, it still crashes. When I click on leave, then try restarting firefox, it blocks immediately. After reboot, it still crashes like the first application started.

  Create a new profile as a test to see if your profile is the source of the problems.

  See "basic troubleshooting: a new profile:

  • https://support.Mozilla.com/kb/basic+troubleshooting#w_8-make-a-new-profile

  There may be extensions and plugins installed by default in a new profile, so check that in "tools > Modules > Extensions & Plugins" in case there are still problems.

  If this new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.

  See:

  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  See:

  • http://KB.mozillazine.org/Firefox_crashes
  • https://support.Mozilla.com/kb/Firefox+crashes

• Firefox crashes even after a clean install of Windows

  Hey!

  My Firefox keeps crashing. It starts up ok, but still crashes shortly after. I do not see a pattern in accidents, it seems random. Strange thing is that I had this problem before with Win7 and now he persists after installation clean full of Win10. The two hard drives formatted, no old files or anything left... It crashes in safe mode, too. On Win7, I could get locked out of the browser. Sometimes he would start crashing whenever I started the browser. A reboot has allowed me to once again successfully launch Firefox, but it would soon break without worrying. He crashed on the clean install of Firefox and crashed after that I installed Adobe Flash.

  The crash began perhaps a few days previously, I think not that a lot of it initially. Now, however, it drives me nuts; It is basically impossible to navigate. Firefox browser my go-to for years and I would rather go to another.

  Here are a few crash reports: 4b05df7c-24d3-49e3-a13f-c9d57aca3cf0 bp-775561fc-4d6c-48a5-8c6b-e3af42161108 43d377a7-ea92-4c37-b717-84a562cd2d36 bp-09b21c04-8640-44ed-a261-a98f12161108 bp-9726e46d-d041-4fba-b905-f92682161108 fb6d8a28-79c6-4cab-b4c1-096778ca49e8

  You will appreciate all help to the problem.

  Seems that the problem is solved by itself. Not a single accident today. I don't have any idea of that which could have fixed, or what caused it in the first place. Curious, but no matter, I'm a happy camper now. I wish all support forums it was effective.

• Widows Explorer crashed immediately after Windows update

  Original title: I think that my laptop updated overnight. Now when I try to turn on the widows Explorer crashed immediately after, sign in

  As stated above I think that my updates of the laptop from one day to the next. Now when I boot, windows explore crashes immediately after the connection quite a lot. When I click on an icon

  It records the click but does nothing. None of the icons will load in the right hand icon down either. Help please :(

  Hello

  I suggest you to check the exact error message you get to do this in the Event Viewer:

  Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

  For more information, see:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Check out this link to open the event viewer:

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  I suggest you to view update history to see which update might be causing the problem.

  (a) open Windows Update by clicking Start , all programs, and then Windows Update.

  (b) in the left pane, click view update history.

  (c) to display more information about an update, double-click it.

  Once you know Update KB number, provide us with the same for further analysis and troubleshooting.

  Method 1:

  Step 1:

  I also suggest you to start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2:

  This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.

  Method 2:

  Alternatively, you can try to perform the scan of the auditor of the system files on the computer.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  Note: You may be prompted to insert the Windows Vista installation DVD, if any files are missing or damaged.

  Hope this helps and keep us posted.