BlackBerry Smartphones 'screen is locked.

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• Locking of the blackBerry Smartphone screen/keyboard keeps activating while the phone is in use.

  I have a Blackberry 9810 "BOLD" and the screen/keyboard lock feature is always activate itself, even when I'm in the middle to send him a text or using the phone. Yesterday, it happened while I was talking on the phone and he cut the call. I can't find an option on my phone to activate switch. How can I solve this problem, because it's practically what makes my phone useless.

  Hello

  Well, first of all... No... no 'BB support' can answer you here. This is because, when they gave to you when you register on this site, this site has nothing to do with any formal support any. On the contrary, it is a community of users where volunteers try to troubleshoot other kind souls to the best of their ability. Unfortunately, no response would mean that anyone who took the time to read your post has something useful to you.

  From what you describe, I would infer that there is a wrong application behave which interferes with the function of locking, or maybe your operating system is somehow corrupted, or maybe a combination of the two. What I recommend is the following:

  1. Reload your own OS and as "skeleton" as possible (for example, whatever it is optional, let power off)
  2. If the problem immediately presented, then repeat step 1, but with an OS different package... maybe there's a bug in the specific operating system you run.
  3. If the problem does not immediately, then run for maybe a week-long enough to be sure that the behavior will not occur.
  4. If the behavior does not after a week, add just one thing (just one... no matter how tempting it is to add more!)
  5. Repeat steps 3 and 4 until the behavior is, how well do you know the culprit
  6. If the behavior does not, then you know that reloading the OS or switch to another operating system package was the cure.

  If none of this he healed, then you will have a physical hardware problem for which assessment in the hand by a qualified material is of course necessary. If you are under warranty, you seeking your warranty provider - normally your place of origin of the purchase, your provider of mobile service or one authorized service center (it varies by location, but you should have received the documentation at the front that tells you exactly how to use your warranty).

  Good luck!

• My phone blackBerry Smartphones has a lock of business or something?

  I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

  Ouch... the pain of buying used. Here is a KB with some information for you:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

  http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

  In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

  Good luck and let us know how it goes.

• Screen of blackBerry Smartphones does not lock

  After pressing the locking button of the screen on the top of the torch, the screen turns off for 3-4 seconds and turns on automatically. the keyboard does not lock with this lock button and the screen stays on continuously, even if the backlight dim option is set to 20 seconds.

  Would amp, you reboot and see if it works correctly?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry smartphone screen locks when you use Blackberry "BOLD"

  I administer a BES Blackberry Manager 4.1 running. We have a policy of lock screen that hangs on the screen after 30 minutes of inactivity. We have recently migrated to the Bold 9700 devices. Users are complaining that their device screen blocking and require a password even while they actively use it. I have experienced this personally as well.

  Is this a known phenomenon (one hopes) a documented fix or solution?

  Thank you

  Go to the COMPUTER policy and set long-term Timeout false under only peripheral elements

• BlackBerry smartphone screen turns black in the Blackberry Bold 9900, but everything else, keys, touchpad screen and keyboard still works.

  It is a problem, I think that many have known, but there is no real solution to the problem. However, initially all of a sudden phone has begun to show an error (can't remember not exactly what, but something related to something does not turn) and the screen locked with constantly showing loading circling constantly clock and the narrowing of the battery quickly. what I've done; Hold the alt + right shift + del (twice) to restart the phone. Restarting the phone, the screen turns black (which indicates there is neither power or the screen itself issue and it's just a matter of graphics functionality). The phone restarts you black screen, the phone clearly charged the software couple received messages (indicating the phone works and the network also works). The phone rings again and the touchpad works if you know by heart, keyboard and the short keys for speed dial works (which means that yo can call), but the screen turned black. I think it's graphic material rather software number. I tried to do all sorts of stuff and things, did not work. Finally, I decided to restore the Blackberry software (running the latest version 7.1) so I plugged it in to the computer and run terminal BlackBerry Desktop to perform an update failed with this error: "an error occurred when downloading the BlackBerry® Desktop software. Please try again. "and offered to launch the"regsvr32 ole32.dll"in order to connect to the Blackberry server to do the update. tried, restarted my PC, plug the unit again removing battery, replacement and tried again, keep showing the same error. I tried all the advice forums, youtube videos and even troubleshooting I contacted Microsoft (running windows 7 64-bit), server connection module installed and works perfectly still having the same problem.

  I hope that blackberry had a clear answer to these questions and have someone in the customer service who can solve the problem instead referring users to the forum!

  Anyone who had experienced the same problem and found a solution, please respond. your help would be much appreciated.

  Thank you.

  The GPU is integrated into the cpu, so the phone would not ring or the touchpad does not work. It is possible that the phone fell or anything that could cause the connections on the motherboard to disconnect, I gave up my 9930 and causes the connector unplugs. Would you feel comfortable taking apart? It's easy, I think you could look up how do on YouTube. I could help you if you are on Central time or Pacific.

• BlackBerry Smartphones screen stays in the Holster

  I have the BlackBerry brand leather case for my curve. Sometimes the screen turns off shortly after it is holstered and sometimes it stays on. I've disabled the hotkeys on the sides of the unit and changed the auto lock on Holster settings and the display remains always on. Any help would be appreciated.

  I'm glad you work!

  Please, take a minute and solve this thread!

  Thank you

• BlackBerry smartphones, the phone lock to make a call

  So far, my experience with the Blackberry Storm has wishing me fervently I didn't buy the phone or even looked at it. Why? simple. whenever I'm on a call and and so unhappy as to touch my face out of the phone, TI puuts the pople, I'm on the call to we hold, mutes them cutting me, etc etc etc. Th phone is more this kind of incident to be broken into pieces in a fit of fury rigtheous. Someone must have thought that a screen lock would be an idea of common sense to stop this problem, but I do not see anything telling me how and Blackberry responses! installation was as much a drink of water to chocolate. Someone can please and if there is no existing method to do someone on the EDGE please apply a little common sense and put it in a software update?

  Thanks to all those who ae enough kind of pity and help in advance!

  Are you annoyed by the touchscreen BlackBerry Storm (tm) remains active during a call? Frustrated with accidental screen presses activating programs while you talk?
  CellAvant has the answer... TalkLock. This free utility snaps automatically a few seconds after a call is connected and intercept the actions of touchscreen. This prevents presses to launch programs or functions call screen while you talk.
  When the call ends for any reason, TalkLock releases control of the screen until your next call. You can also disable the lock and back to your normal phone at any time behavior by sliding your finger across the screen from left to right.
  Features include:

  • Runs automatically after installation and each restart
  • Automatically after that phone calls are connected
  • Automatically hides when phone calls are completed
  • Manual unlocking with function "slide to unlock".
  • Menu item to re - engage the lock after unlock
  • Customizable background image (uses /store/home/user/TalkLock-Background.png if it exists)

  I had to post the article for this utility!  Its free, can't beat THAT...

  Visit http://www.cellavant.com/TalkLock/Default.aspx to download...

  Hope this helps you and take a deep breath... RIM will take measures for continuew to improve your user experience!

• BlackBerry Smartphones Heellpp! Locking my Blackberry

  Hello, I'm new to BlackBerry, and I want to know how to password lock my Blackberry Torch. I put a password, but I assumed that it did not close the phone when I pressed the lock button on the top of the BlackBerry. But, I have to select "Password lock" in the menu and then it is locked.

  Is there anyway that I can make sure it locks when I press the botton of locking on top, instead of having to select it from the menu. Pleassee... I love this phone and I want everything to be perfect!

  Helpp!

  Hello and welcome to the community!

  Nope - are you witnesses is WAD - working as designed. There should be a "Password Lock" screen icon who may be more quick than using the menu (depending on where you have this icon, of course).

  Good luck!

• BlackBerry smartphone screen flashing sometimes - I would return it?

  To turn on my phone AT & T unlocked brand sv-100, purchased at flies every day it flickered back get darker and lighter all the time for the first hours of the couple. The changer of auto brightness was turned off. After he transferred my contacts and information of the unit previous he went, but I found myself with a black line on the notification bar top of page where the info of battery cells, wifi, etc. Since it's up, it wasn't a problem for me. He did not flicker until today, after I had the market a few times

  (I was trying to get the update of the marshmallow but default.) I have T mobile sim card and tried to put the AT & T card that is active but no luck on this subject see that there is an update)

  I kept it for a bit, and it flickered a couple of times when I turned it back on but not systematically or as violently as before.

  Is this a common problem?

  Should I return it and try and get a new device?

  Thank you

  Hello

  Basically what you are experiencing is not a normal behaviour of a private aircraft. This could be a problem with the LCD screen of the unit. Better would it be checked on the store that you bought it.

  The update of the Marshmallow, what I know is that the 6.0 update began with PRIVATE devices purchased directly from the BlackBerry store. You can call AT & T to check updates for your device.

  Good luck!

• BlackBerry Smartphone 8330 keyboard lock

  Hello

  I have a Curve 8330.  During the holidays, I received a phone call, when I tried to answer the BB would have not answered any of the keys.  It seems to be completely locked, none of the function keys, the phone or trackball keys no matter what.  As I mentioned, it comes to start it for a while where he had been inactive for a few days, as I tried to answer an incoming call, it was locked.

  Is there a software fix that can be done to solve this problem, or is this a hardware problem?

  Also, if I go back, is there a way to wipe the 8330 with on being able to access the Options menu or enter any input from the keyboard or the track ball?

  Thanks in advance!

  Real

  First try just a simple reboot:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If the problem persists, post it here, please.

• BlackBerry smartphones HELP! Locked out!

  So this is my first Blackberry - I have always been a user of Palm (Boo to the PALM).  I was set up on my new curve and be conditioned as I was in the past with my Palm Treo - I put in place a lock code on my curve.

  The first time that it is locked, I typed my password, and it was beautiful.  The second time - I swear I typed the code lock correctly, but he says that it is incorrect.  I know that I'm not hitting, but he repeats to me the password is wrong and now I'm down to the last test. I don't want my last try, if it will erase all my info.

  When I entered the password initially - I used a series of 4 numbers (I was not focused on the numbers and letters. I tried these 4 keys with and without the num lock on - and he says always incorrect.

  What can I do?  I even have not been able to back up my contacts again and can't bear the thought of losing!

  Thanks for the reply d_fisher.  I was in a panic.  What I was reading was preparing to me to have all my information deleted.  I took your advice on my last attempt, I typed in the key sequence and left Cape Town & the off num - and it worked.  Tonight was my lucky night I guess

• BlackBerry Smartphones screen suddenly went blank & does not

  I went online to FB and I was support out of it, the screen on my Blackberry became white.  It would shut down or anything.  I did a hard reboot, but all that happens is that the white screen.  Any ideas would be more useful.  I went to AT & T where we do most of our activities, does not.  They don't have any idea... What worries me was obviously.

  Looks like you'll have to do a reload of the OS device.

  You have the latest version of the Blackberry Desktop software installed?

  You will also need to download the software of the device of the same binding.

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  Choose your carrier, and you will see the links for the Desktop Manager and the software for the device.

  After installing these, open the Fund Manager and connect your device.  It should ask you to install the software on your phone.  I'll try to help you as best I can, but I'm surprised that the store would not charge it for you.

• Problem blackBerry Smartphone screen click... Fixed! A must-read!

  Here is a fix is for the screen by clicking on the problems everyone is having... definitely a must read (even for Blackberry technicians!).

  Screen click Fix!

  Jay

  Yes... I couldn't believe the improvement!  Just make sure you adjust it... some have said they have waited until the next day and adjusted after that screen had settled!

  Jay

• Parameter "detectable" BlackBerry Smartphones Bluetooth is locked on the 'NO '.

  I'm able to find bluetooth with my Blackberry 8830 devices, but the "discoverable" setting is locked and is set to 'NO' as well so that the bluetooth device cannot find the Blackberry.  How to unlock this "discoverable" setting in the options of bluetooth?

  They looked at your device? Do you know if they have any policies that apply to BlackBerry - password requirements, security timeout is defined as a certain limit?

  If they have not all can then send an empty policy to your phone and it should be ok. If you can't change it, so it's something they have to take care of