Loss of user account settings

Lost my user account settings. Now start up with very limited features and white blue screen with some icons. Need help to restore the original settings if you please.

Hello

This is probably due to a corrupted user profile causing to logon with a default profile, did you see a message to that effect? Corruption could be simple damaged files or due to the partial failure of hard drive.

The first thing you can do is backup all data of the suspect profile to another device as memory stick, USB hard disk or enternal. It is where the hard drive is faulty and you need to protect your data against the possibility that it will fail completely.

Your data will be most likely contained in the folders under C:\Documents and Settings\, for example if your login name was Martian, the issues will be

C:\Documents and Settings\Martian\My Documents

C:\Documents and Settings\Martian\Desktop

C:\Documents and Settings\Martian\Favorites

etc.

Of course, there is nothing store you your data in non-standard places, with whom I can't help except to advise to search for him if you don't remember where are these places.

Once your data is safe, you should check the status of your hard drive, see...

http://support.Microsoft.com/kb/315265

.. .the hard drive manufacturer will likely utilities perform drive diagnostics too.

Finally, if the disk hard drive remove OK, creates a new user and copies the data from your backup in the new profile, see...

http://support.Microsoft.com/kb/811151

.. who can help.

Tricky

Tags: Windows

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