Lost all my shortcuts on the desktop and cannot get back them!

Whenever I turn on my laptop, my living room of shortcuts for a few seconds, when the office, then they disappear forever once that it has finished loading!  This has happened for a few weeks now and I don't know how to fix it.  Also, when I right click on any program and try to send it on the desktop as a shortcut, it does not work, nothing happens! I tried to restore to a couple different points before the last windows update, and that didn't work either.  I also run full antivirus scans, etc & still nothing.  Help please! I want my shortcuts back!

Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  I hope you have a point to rstore dating back that far.

If this does not work, go to start / computer / C:\Users\\desktop (and you may also go to C:\Users\All Users\Bureau) and see if they contain elements of your desktop.  If so, copy all files and paste them on your desktop.  You can probably rearrange, but who should return them.

If this does not work, your user profile may be corrupted.  To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If that is the only available Administrator Profile (you need to be an administrator to fix this), enable the Hidden Administrator Account (HAA) using http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windows.vista.administration_accounts_passwords&p=1&tid=d20f9db4-7b2c-48be-a087-7835dc2a9055&mid=d20f9db4-7b2c-48be-a087-7835dc2a9055.  If you don't remember the password, try nothing because that's probably what you (or seller) did during the installation.  Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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