LR 6 BOX - PC update and serial number is already in use by the maximum allowed value of computer
Hello
I have a problem with the version of Lightroom 6.0 activation boxes.
A message on exceeding the maximum number of computers on which the software is installed. I have a computer that has been upgraded in recent times 3 x is still installed on the same Windows or Lightroom and now jumped the registration issue.
How to solve this problem?
On the website adobe is only 2-way contact.
1, cat - actually closed
2 forum
Concerning
You must contact the Support by chat and ask them to reset your activations
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
Tags: Adobe
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Hi Barbara Berry.
In addition to the post of Richard, please see the instructions for the activation of phone below:
The phone activation
If you have difficulties to activate Windows 7 open the Windows Activation Wizard in Windows 7 to use the phone and activate Windows:
1. Click Start, and then in the search box type: slui.exe 4
2. press enter on your keyboard
3. Select your country.
4. Select the option to activate the phone, then call and hold to a real person.I hope this helps!
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Question: I have disabled Lightroom on a single computer, but always get a message on the new computer, saying that the serial number is still in use on the old computer. I'm on a Mac and you want to use LR6 on a new iMac. Any suggestions?
Thank you very much. Problem now solved and happiness is back.
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I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... I uninstalled the PSE from my old computer software. Can someone help me?
To locate the serial number:
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http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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If you are able to log into the forums so you should be able to login to your account, unless you have created a new id just for forums. If you do not have your account information, then it is likely that draw Support from Adobe will be ready/able to provide a service to disable. If you ask them for more than what it looks like you might have, they might let you know that your product is no longer supported.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp -
The serial number is already in use...
I LR6 on my Windows 7 Desktop and you want to install on my new laptop Windows 10. I had on an old laptop LR3, but uninstalled it. I downloaded the new laptop LR6, but registered serial number is rejected with above message. I checked the button "I already deactiveated one of my other computers", but it does not help. What are the next steps? Thank you.
Please contact support and ask them to restore all your activations.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
-
How can I use my serial number for Acrobat 6.0 for the upgrade on my new computer?
The bad news is that Acrobat 6 is not compatible with any Windows system or a modern Mac.
The worst news is that you left it about 10 years too late to upgrade, discounts are finished. The version current is DC Acrobat, you must buy or register as a new user. Subscription recommended, more up-to-date and includes future updates.
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Dell's digital delivery, Adobe XI Std and serial number
We ordered a lot of new Optiplex 3010 for business. We also clarified Adobe Acrobat XI which only comes through via digital distribution Dell now. If we do not get a disk or card serial number more.
We have implemented a computer model exactly how we like it. You know, through all the guests of nag, import a script to customize the application pinned to the taskbar, accept the license agreements for first time, make sure that all of the software that we need are installed and configured. Then after that, remove us it from the field again, and so that a local administrator through us everything one last time to make sure things are custom the way we want to. We then take an image using Acronis (initialization of network). Then we go back and run the sysprep utility Windows 7 that points to an XML with things like profile copy = true and other.
After that it stops us the image once again we have an image after. Now we only use Acronis and put this image on all of our Dell Optiplex 3010. When his kick the only thing he asks is the name of the computer, and then once his punt join our field. Pre-deployment appwiz.cpl, run us down to Microsoft Office 2010 and press 'Edit' and choose to enter a product key, and then we enter the product key from the computer it replaces.
Now, today I received an e-mail from a person with one of these new computers with a screen from Adobe Acrobat XI (which remember is via distribution digital Dell and we don't have more maps in the series or installation media).
It indicates the serial number 1016xxxxxxxxxxxxxxxxx is already in use by the maximum number of computers. You must disable another computer within 25 days of using this product. Then there are two options:
- Retry the activation. I already turned off one of my other computers.
- Provide a different serial number.
Well, since Dell has not distributed the Adobe key cards, where I'd get a different serial number from? I imagine that the figure was used in the original image. However the Dell digital delivery check the service tag that the PC is allowed for Adobe and it should have taken care of this. So what do I do here? In the future if we do not choose this method and instead go through another retailer for Adobe Acrobat Standard XI, then we have a CD and key card for each computer that we deploy, although its much more expensive... spoke vs $150 $50 add it for her when customizing your Dell computer.
So thank you for any input. I know that this could be a problem of Dell (while I posted there also), however it was installed via digital distribution of Dell and Dell did not send the keys.
We legitimately paid for it. In the round previous to the Optiplex 3010 when we could order Acrobat X standard, we had a key card. After sysprep I would run a script (AAMEE was installed in the default image) to change the serial number via the command line. But now Acrobat XI is different and I don't know what to do. Dell is not still give us an option for Adobe X more, otherwise I would have just used this version which worked well.
Sorry, I can't help. But it seems that you should go with a dealer that would offer you a volume license which would have been much less a hassel. You may contact Dell and return Acrobat you bought and go with a volume license.
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LR6: serial number is used by the maximum number of computers
I ran 6 Lightroom on two mac computers. I reinstalled Mac OS X from scratch on both computers without turning off / disconnect in Lightroom.
Now I want to install LR6 on fresh installed computers and a message says serial number (license key) is already in use by the maximum number of computers.
Because I don't have access to the old facilities I can't log out of lightroom and I can not find any place in my adobe account where I can see / Disable computers where LR is installed.
Any idea is welcome!
THX and regards
Guenter
As indicated by Sheena, you need to contact Support and request that they reset your activations. Support does not work during the weekends and holidays, so you have to wait the normal opening hours to make this request.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp -
I try to enter the serial number to register my software, but the label outside of the box, he's starting with the letters and it does not accept the letters... . Only numbers
Serial numbers contain no letters, so maybe it's your redemption code, for use on adobe.com to get your serial number.
Here are a few links to look for more information
https://helpx.Adobe.com/x-productkb/global/redemption-code-help.html#productboxorprepaidca rd
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However, any of these are displayed on the outside of my machine anywhere.
I happen to know the product name and serial number. I was able to find other ways - that is not the issue. As far as I know, these physical labels should have with the machine.
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Hello
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
Kind regards
Sheena
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< personal information under the direction of the host >
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