M177fw MFP: MFP M177fw stuck at initializing

«Hi there, then put in place the printer by the book / manual.» I am able to scan documents using the HP software, but I can't print anything. The touchscreen is stcuk to "initialize". The M177fw and the laptop are connected in WiFi.

When I click on the 'status' button of supplies, the text on the touch screen becomes to XYZ color, but this task is never ending. Any number of reboots always shows "initializing". Please let me how can know I do this printer print documents.

Thank you

T HP

Hi @T-HP.

Thank you for joining the HP Forums!

I noticed your post on how your HP Laserjet M177fw printer is stuck on initializing. And I'm happy to help you!

Please first try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

If the hard reset does not solve the problem, I also have you sent for a factory reset instructions in a private message. If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

We'll see what happens!

Tags: HP Printers

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