m225dw: the scan to E-mail Setup questions

Similar Questions

• OfficeJet X576dw: Customization of the address of the sender of the scan to e-mail

  Hi all.

  When I scan-to-email a document the receiver receive the email with [email protected] as the sender.

  I would like to customize the sender and the message body.

  Is this possible with scanning to email application?

  Best regards

  MZ

  Hello @mauzil,

  Welcome to the forums of HP.

  I understand that you would like to know if you can customize the sender and body of the message, when using the scan to email app. I would like to help.

  The answer is no, you cannot customize the sender and the message body.

  This is because the printer sends the scan to HP servers. The servers then process the image or document, much like computer you'd. Then the scan is sent as an e-mail message from the server. So the address of the sender [email protected].

  Currently, the only way to send a scan with your e-mail because the sender is, scan computer worms and attach the scan to e-mail or scanning to your email address and then track the message.

  This probably isn't the answer you were hoping for.

  Personally, I do not believe it will be much longer until HP finds a way to make it possible to scan to send to a printer with our own email as the sender. The technology is simply not that "Start Trek" yet.

• HP Photosmart 7525 all-in-one, scan to e-mail only questions, no attachment in Mail.

  Help! It worked well, and recently it seems buggy. I always use scan to e-mail and now there is no attachment. I read problems of this kind with other printers but got no results since the suggested fixes, such as shutdown, reboot, etc.
  Wireless connection has not changed. I have the scan to e-mail and use an iPad. I tried to use a USB to my iPad and it does not work. I tried to use a flash drive and was able to scan at that but this changed the resolution of the analysis and it's useless in my case.
  Any suggestions?

  Hi SOShh,

  I understand that your scan to email app does not work.  Try the following steps.  Let me know the results.

  1. unplug the printer and the router.

  2 plug in the router to the top after a 1-2 minutes.

  3. plug the printer upward once the router is back

  4. go in the front panel of your printer.

  5. turn off ePrint.

  6. turn ePrint on IT.

  7 print the Info page.

  Try to scan again

• Set up the scan to E-mail for Officejet Pro 8600

  I'm trying to set up the scan to E-mail for an Officejet Pro 8600. In SAP, I configured the mail server correctly (received confirmation by e-mail). In other posts I found that I need to put in place the profile of outgoing e-mail through the tab on the built-in Web server, but it is not option, nor is it a deposit Email section.

  Also, when I use the HP (on Mac OS Lion) utility and click on the Scan to e-mail setting, I get the Scan start setting Email button. This brings me to the SAP, but the page does not load correctly: there is no instruction whatsoever.

  Someone at - it no clues?

  Ignore that - I realized that the 8600 Pro does not support this feature... only the 8600 ProPlus made.

• Reports to the internal server - e-mail ID question

  Hi all

  I explore the possibility of using the "internal report to the server" to capture the results of quizzes.

  I used successfully the possibility of reports via acrobat.com, but try to avoid the fact that our students need an acrobat.com account. So, I explore the Server internal option.

  During the validation of the results, he asked for the learners name and email ID.

  So here's my question - actually must "email ID" be an e-mail address or don't do any unique identifier? Should be a real email or what their employee ID?

  Thank you

  From what I can see and have played with, the test Analyzer uses the email address to identify the different types of learners. But it doesn't have to be a real email address.

  For example, I am able to use the world 'TEST' as my email address and I'm still able to present my results and quiz Analyzer that will recognize in as long as learner. I hope this helps.

• OfficeJet pro 8610: scan to E-mail setup difficulties om officejet pro 8610

  Try to configure my gmail address to use for this purpose. Ive tried it directly through the wizard in the HP software, as well as through the IP address of the printer. error is the same as others in the forum... "" ERROR: username or password is incorrect '. "  I'm positive, these items are correct, and im using google suggest smtp.gmail.com on ssl port 465.

  I CAN print wirelessly from pc, print from iphone and android, scanning to the shared network folder.   Can't seem to understand this. have tried several times and several sources. Thanks in advance for any help. I have 3 pro surface win 8.1

  Hello
  Gmail recently changed several security options that can block the printer to connect to their servers.
  
  First, open the following link and ensure that you are connected to the same account that you define for the printer.
  https://myaccount.Google.com/
  
  Within the signature in section check that '2-step audit' is defined as 'Off', so make sure that 'Access to less secure applications' is defined as 'Authorized', otherwise, the verification fails.
  
  Within the activity recent section click on "Devices", if you see a blocked the connection attempt (it will be highlighted in red) click Yes, and then follow the steps in allowing access for insecure applications...
  
  Once you are running a test for the outgoing user profile and check if the problem resolved.

  If you are still having trouble, make sure you use the correct connection to Gmail as follows details:

  SMTP server: smtp.gmail.com

  Porrt: 465

  Required SSL: checked

  Login required: checked

  User: gmail full email address

  And your gmail password
  
  Kind regards
  Shlomi

• HP Officejet Pro 8500 first Scan to E-mail Setup

  I would like to know if someone has been able to get this option to work and if so it only works for a mail SMTP server or can set you it to an HTTP e-mail server IE; Windows Live Mail.  Any input would be greatly appreciated.  Thank you.

  GEORGE!  I thought about it.  For those who want to define this feature using Windows Live Mail and who use Qwest and hotmail, here is a link to discover this little bit of info I was looking so hard for.  http://www.Qwest.com/InternetHelp/QA/email/pop_smtp_qa.html use the name of the outgoing server and instructions including activation of SSL, require authentication, etc.  Use your complete username i.e. [email protected] and password for authentication.  Hopefully this might help someone else in the future and thank you for your help.

• Smartphones blackBerry with e-mail setup question

  Hi all

  I'm having a problem with my Blackberry. BBM and internet work very well, but my e-mail does not work (I can not receive or send emails). When I click on the email configuration, nothing happen.

  I called Orange, and they told me that it is a problem with blackberry and not with the operator.

  Does anyone have the solution for me? or a number to call the Blackberry service?

  Thank you very much!!

  If it has not been suggested by your company, try to send the service on your phone directories.  To do this, on your home screen, follow the installer > >(Menu Key) E-mail accounts > Service books > Send Service directories.  No more problems with configuration of e-mail can be resolved by typing www.blackberry.com/integrate in the browser on your phone.

  Let us know if that helps you.

• BlackBerry Smartphones E-mail setup question about replacement storm

  I got my first storm stolen and when I received my replacement, I was not able to set up my email. It worked fine on the first storm, I had, but now he sends a message to my just email and does not allow me to check on my phone. When I go to the e-mail settings, it says "your account has been suspended.  Please contact your system administrator. "Can someone explain to me what may be the problem and how to fix it?

  crenshawco wrote:
  I got my first storm stolen and when I received my replacement, I was not able to set up my email. It worked fine on the first storm, I had, but now he sends a message to my just email and does not allow me to check on my phone. When I go to the e-mail settings, it says "your account has been suspended.  Please contact your system administrator. "Can someone explain to me what may be the problem and how to fix it?

  Go here https://bis.na.blackberry.com/html?brand=vzw&locale=en

  on your computer.

  then on the left of the screen (after login) click on modify the device.

  then enter your PIN of the device and meid #.

  who should do it

• Pro Tips: Troubleshooting scan to E-mail questions in e-all-in-one printers and ePrint

  Hello e-all-in-one printer users,.

  If you're reading this, chances are you have a problem of webservices in your HP e-all-in-one printer. If you can not scan to e-mail, use ePrint, or get a code application, this post is for you.

  Many of later vintage (2010 and beyond) Photosmart, ENVY and Officejet series e-all-in-one printers share the same Web services and Wireless features. Within these series printer, you can enable wireless and Web services (ePrint, scan to e-mail, printable sheets) connectivity of the façade do their installation for use with Android, Windows, iOS, Macand Chrome OS much simpler than the old printer models. Of course, when things go wrong or there is confusion about the use of the printer and features such as printing and scanning to e-mail stop working, the correction of these problems is the same in most of the models.

  WebServices are not connected: what affects?

  When the webservices connectivity is lost ePrint, scan to e-mailand pads features will stop working. If you are just getting started with the installation of your printer, the inability to generate a code application (to add your connected HP printer or sign in to Instant ink) can be attributed to not being able to afford Web services. If you are affected by any of these questions, read on. I have some suggestions that might help.

  Ordinary remedies

  • Before set you Web services, make sure that your printer is connected to a network, either via an ethernet cable or Wirelessconnection. Print a report of Network Configuration of your printer front panel (usually this is located under Tools / reports) to confirm an active ethernet connection.
  • If you are connected wireless, touch the wireless icon printer . If you see as connected and there is an IP addresses starting with 192.168... or, 10 grand. If this isn't the case, run the Wireless Setup Wizard to connect you with your network name (SSID) and enter the password wireless you are prompted.
  • Ensure that the date and time your printer settings are correct. You can check and adjust this via the front panel of the printer in most cases and trivia: the printer Web server integrated.
  • Now, with network connectivity guaranteed webservices icon or (depending on model) and try to activate Web services.
  • If you have managed to connect and a leaflet printed, or at the very least, an [email protected] address is displayed on the front panel of the printer, perfect, Web services are now functional. This means that you can now ask your HP printer connected , or use one of the above characteristics *.

  Note that ePrint and scan to e-mail feature are addressed later in this post if you still need help with these functions.

  • If the webservices are always not, try your printer restore default*.

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom @hpeprint.com address that it will be permanently deleted. For more information on custom addresses ePrint, click here.

  Here's how:

  • The printer's front panel, press the Setup/key icon and then tap tools
  • Select Restore to factory settings
  • Note this new printer may contain this setting under the heading maintenance of the printer instead of tools.

  Then, to reconnect to your network (wired or wireless) and try to set a manual DNS:

  Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer), and then press Enter to go directly to this page. This should take you to your built-in Web server (EWS) printer.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.
  • Note that menu above EWS items can vary in overall models of printers. If you do not see the exact topics that I've listed here, the subtopic you should always appear on the Networking tab.

  Then, press the icon of Webservices or and reactivate your webservices (required for scanning to E-mail, ePrint , and other functions).

  Then, if a scan to e-mail question has led you to this position, tap the scan icon and enter the email address that you want to scan to.  Then, recover the PIN code that you should automatically receive by e-mail and complete your scan to E-mail setup by entering this PIN code in your printer.  Ideally, if you are able to get this good service will be fully functional.

  Alternatively, if ePrint is your main problem and all the above (except for scanning to E-mail steps) suggestions worked, try emailing your printer a print job. If it prints correctly, ePrint is back online. If you are a user of HP ePrint app, the app did automatically detect your printer? If not, go to the application settings and manually add your printer to the app using either ask you code or IP address of the printer. Finally, if you're a printable, user use your favorite applications on the front panel of the printer, or via HP connected.

  There are advanced troubleshooting steps beyond what I posted here and you can find them in the Forum such as displayed by the employees, Experts and members of the community. Start with the basics and if you still can't not to take advantage of Web services from your printer don't be shy to reach out - HP Support Forum's is a great place to exchange ideas and help each other to get the most out of our products.

  Thank you for taking the time to read. If you have any questions or comments do not hesitate to answer.

  All the best,

  Greetings,

  All new users to check in this thread, the first and the main post is a practical resource for webservices connectivity solutions.

  Try all the steps to recommend, as appropriate - if you encounter any problems apart from this I'll be happy to help you.

  Kind regards

• Series of printer HP Color LaserJet 2840: not able to configure the functionality of SCAN to e-mail or a folder

  Have a series of HP Color LaserJet 2840 printer on a local subnet for home with two computers that share.

  We can make regular features print very well.

  We cannot get the SCAN function to work for the scan to e-mail or in a folder.

  Went and used the HP Toolbox to set options analysis, but for some reason, they are not taken.

  The Guide of the user for this problem are usless (as usual with the documents of the user).

  I have spend too much time on this seemingly simple question, as usual.  (months of work on this periodically)

  I'm sure that's not that hard to implement.

  Can you please help or advise.

  Additional information:

  2 computers on the subnet local via 100MB ethernet switch and router (basic stuff)

  No problem of communication to the printer for print jobs or check on other orders of status.

  Some scanning configuration problems.

  Two client computers are running Windows Vista Home Premium SP1 32-bit

  I want to set up the printer so I can scan from the printer directly to a folder on the machine either or e-mail to each machine.

  I do the steps correctly, from what I can tell, but the info is not required or sent to the printer. ?

  If I add an e-mail through the box to tools, I can fill in the email field and the name field, but it will not show when I hit Add.

  Besides which should represent the box 'Host '?  The printer or my personal computer?

  If I try to add a file, it displays a browse box but never lets me select a folder to scan to?

  I don't understand.  Shouldn't be this embarrassing.  And if it is, (as usual), the stupid tech docs should do a better job MUUCCHH through it.  In fact, they don't even show or talk about the Host column.  So what is this for.

  Help, please...

  I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a printer. You can do so at http://h30499.www3.hp.com/hpeb/

  I hope this helps.

• Scan to contact the installer using yahoo mail

  Can someone please tell me what to type in the box that requires SMTP server? during the scan to e-mail the installation process for the 8600 more printer all-in-one. I am putting in place to send my yahoo.co.uk e-mail address. I tried to type in Yahoo! Mail in all sorts of ways however a window still showing "invalid SMTP server name.

  Hello

  Attempting to set as follows and control fi that can run:

  SMTP server: smtp.mail.yahoo.co.uk

  SMTP port: 465

  Check the box always use a secure connection (SSL/TLS)

  Check the box next to SMTP server requires authentication for outgoing messages
  

  SMTP User ID: your Email address complete

  SMTP password: the password for your e-mail account
  

  Kind regards

  Shlomi

• Color LaserJet MFP M476nw: Could not resolve SMTP for the scanning functionality of e-mail

  Help, please!

  I tried for days to get the scan to E-mail feautre to work and continue to get an error "Cannot resolve the SMTP server". I tried to use both @gmail.com and addresses @hotmail.com as a result of indications on each single post, that I could find related to this topic on the forums of HP, making sure to try every possible combination of SMTP/SSL/Port according to the parameters indicated by each email provider (including this special setting "app not secure", that I need to activate it for Gmail) and NOTHING.

  I use the web server HPs to set up the configuration.

  I'm desperate and start a new post on the forums is my last resource before you put this printer to sleep.

  Thanks in advance for the help!

  Hello @jerefle

  Try to do the following

  Upgrade the operating system on the printer (Firmware)

  http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=6457978&lang=en&cc=us#Z7_3054ICK0K8UDA0AQC11TA930O2

  Select the operating system and to choose the option fimware run the application and send the upgrade

  Go to the printer and go the following changes after the upgrade

  Implement > network > network services > IPV6 > Off

  Implement > network > link speed > complete 100TX

  Now of course at this stage you want to try to use the function

  His chest that we review a few moments so the way tea set up was made, I thin

  (The following information as its dummy data has just develop my point)

  

  For gmail, you can test with port 465, as well

  For hotmail that you want to use smtp.live.com port 25 or 465

  After this quick settings review if it does not then you want to do this

  On this Web page with the ip address that you're on go to network > identification identification network, save your primary and secondary DNS information, and then change to primary to 8.8.8.8 and 8.8.4.4 secondary and test again

• scan to e-mail is also save the document you send?

  HP Officejet Pro 8600 more

  XP

  When you use the scan to e-mail function, the document also saved somewhere, or you do it separately?

  The scan to e-mail function will just scan, Pack and send the file.  The file is not saved in duplicate to the computer.

  To have a file saved analysis, it should be done separately.  I hope this helps.

• HP Photosmart 7525: allow me to scan for e-mail

  Tried scanning to e-mail.  Receive the message that 'impossible to connect to Web Services.  Confirm the Internet access.  Checked the Web Services on Control Panel.  Services Web seems to be on.

  What should I do to scan messages?  I can scan to the computer.

  Hello @clipper91,

  Welcome to the HP support forums.

  I understand that you are getting a server connection error when you try to use the e-mail scanning on your Photosmart 7520. I would like to help.

  A good place to start is to put a manual DNS.

  The following response from happytohelp01has screenshots large and instructions for manual DNS.

  The steps are for a Photosmart 7510, but is very similar to the Photosmart 7520.

  If you encounter a hiccup, let me know.

  If this does not resolve the problem, remove and then enable Web Services.

  This will reset the functionality of the web services.

  Note: this will cause the printer to lose its ePrint address.

  If the printer has a custom ePrint address, it will be lost forever.

  Once the Web Services were able to again, you will need to re - set up the scan to E-mail feature.

  If you have any other questions please let me know.