MacBook pro freezes when the mouse stops

I have a very strange problem with my Macbook Pro 13 "Retina display.   When I login, the system freezes once I have stop moving the mouse.  If I permanently move the mouse, the system works, but if I stop moving for about 2-3 seconds, the system hangs and I have to force turned off using the power button.  I have troubleshooted all the way to the bottom for a pure install of El Capitan 10.11.6 but even after cleaning install it always does the same thing.  Of course, it looks like a HW problem but I just wanted to see if someone else has had this problem and if there was a solution that was not related to HW.

mblas49 wrote:

I have troubleshooted all the way to the bottom for a pure install of El Capitan 10.11.6 but even after cleaning install it always does the same thing.

It would be more helpful if you listed what you've tried already, we can't look in your mind. But, run the Diagnostics to start.

Diagnosis of Apple is not as complete as the software they use at the Apple Store, but it can pick up something. Depending on the age of your system, you'll use one or the other.

https://support.Apple.com/en-us/HT202731

Diagnosis - Apple Support

Apple Hardware Test

https://support.Apple.com/en-us/HT201257

Tags: Notebooks

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