Mail the window will not connect to ISP

WINDOWS MAIL WILL NOT ACCESS MAIL SERVER - ERROR INVLID USERNAME OR PASSWORD.  CAN ACCESS WEBMAIL - NO PROBLEM.  CHECKED THE ACCOUNT ALL PARAMETERS WTH IS.  A VIST HOME BASIC SYSTEM.  WORKED OK UNTIL THE SYSTEM CRASH AND RAN DELL RECOVER DISK.

The Dell recovery disk restores the system to the original factory conditions and you have lost all the settings Windows mail completely.  You must reconfigure Windows Mail entirely (as if for the first time which is essentially what you're doing) to re-establish the link with the email provider.  You may need to contact them for the right information enter on the different screens (user name and password, server names, if authorization is required for the reception or sending, port numbers, etc.).  Once this is done, you should have access again.  If your ISP is also your email provider, then I'm sure that a call to their technical support number, you will have someone who can help you step by step with this whole process (because they have people who do this throughout the day and documented procedures so that they don't miss anything and to provide accurate and up-to-date information).  Don't let them not the phone is turned off until you have confirmed this works by you sending a few emails and confirming you received them.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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