Malfunction of the device of blackBerry Smartphones

Similar Questions

• Connection of the device of blackBerry Smartphones

  I've updated my desktop software and now my camera won't connect.  Any help please.

  Hello

  The first two things to try are to restart your computer and perform a battery on your BlackBerry pull - while the device is on, remove the battery for 15-30 seconds, then reinsert and wait for the device to reboot.

  Who help me? If this is not the case, after return as there are has a few other things we can try.

• Options of the device of blackBerry Smartphones?

  I can't find the options of the unit ANYWHERE.

  Help?

  If you have a Blackberry 8520, look on your home screen for an icon indicating Applications. If you click this icon, it will open and there will be several apps housed, which will be the terminal Options. In addition, even if you have the icon of the Application open, press the Blackberry key. A short menu is displayed, search for the word Hide. If it is checked, clear it and other hidden apps appear. Hope that helps! =^)

• Device of blackBerry Smartphones, sending text messages invisible to the unknown mobile number

  Hi, just bought a unlocked 9360, having a strange, new problem in Blackberry, so be, permissions or something, but the device sends texts to a number of mobile which is not in my repertoire, recent calls or texts. My allocation of text on O2 came down, I changed to a Giffgaff sim and who goes down also.

  I know that the phone number as Giffgaff sent me a list of numbers, the texts were out to and they are all the same one.

  Sorry to be a beginner, if it's as simple as the app permissions.

  Amanda

  Let's be clear. There are SMS messages are automatically sent from the device and you're not sending them? If this is the case, then now, follow these steps:

  Turn off the mobile network radio. Perform a full backup. Do a security wipe. When you do the wipe of security, check the box to delete applications.

  See http://www.blackberry.com/btsc/KB14058 about security wipe.

  After clearing security, do a selective restore of just your personal data. Do not restore settings or application data. But, if you can start from scratch and go do a restore, do.

  Go ahead: set a device password and lock your device when you have eyes on her. Don't lend your device. Don't let anyone use it. There is a setting in the options to require the device password in order to install an application. I recommend that you enable that. Finally, be careful what apps install.

  My best guess is that there is a malicious application on the device. Maybe it was when you bought it, maybe someone put there after you acquired it, or perhaps you have inadvertently installed. Cannot be sure. But obviously this is not something you want, at the very least, and you don't know what it is to delete.   This is my reason for the security wipe.

• Device of blackBerry Smartphones, password fails at the end of the installation OSv5 on 9000 "BOLD" - help!

  I installed the OS on my 9000 "BOLD", to the latest version.

  The process is almost entirely complete - unit recharged, and the progress bar to "Restore device data" seems to be almost complete.

  But then I get a message "your BlackBerry is currently locked. To continue, you can unlock your device. »

  So I enter my password on my blackberry and it does not - he thinks that I typed the wrong password.

  I try 5 times with the same results.  Yes, I type the password correct even I had to use when I started the Fund Manager and the installation process.

  The installation somehow caused my device to zero or change his password - how do I continue?

  I'm afraid to unplug the unit, given that the upgrade process has not completed.

  I'm afraid to enter the wrong password, since it will wipe my data from the device, and I don't know if I can access after installation to restore the only recent backup I have is one created automatically by the installation program.

  Can anyone help?  What should I do?

  My blackberry is associated with a corporate server, which can restore a part of my data - but in its current state, it is not activated with the server.

  Don't be afraid to unplug your phone during an update.  This seems quite heavy but you can still recover your phone of the backup that was made before the start of the update automatically.  You might even find wise wipe the phone and restore this update.  My only concern is that he could not get rid of the password problem. It can install the password feature again and you would be away before.

  I hope someone knowing the password function will have to intervene here to help.

• Device Manager blackBerry Smartphones are missing from the phone

  The Device Manager icon is missing from my Curve 8300. I suspect it might have been accidentally deleted. I need to change a setting, how can I get that back without my phone of stripping and reload the software? I can't find it in the Manager of office as an option to add on.

  Thanks in advance

  GOOSE

  Well, you can not remove the Options/settings icon. You can only MOVE or hide it.

  Anyway... two options to try:

  1. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If it still does not appear, follow these steps:

  2. you set Homescreen shortcuts mechanism: to enable these shortcuts to work, you must have "Dial from home screen" set to "No" (go to the dialer (press the Green kley) > Options > General Options.)

  Also note that you only need to press to get these applications - if you press the keys, then the appropriate number of speed dial is always composed.

  Now, as the value, press the letter 'o' of the screen and your menu Options will appear.

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Bold 9900 not saved the network of Blackberry smartphones

  Hello

  I have Blackberry data services with my provider of Meteor, and that they worked with my previous Blackberry 9900. I had to replace it and bought a second-hand 9900, which was a feature of company on the Vodafone network. I have unlocked it and I am able to use the SIM for calls and connect to the internet via wifi, but I'm unable to activate Blackberry internet services. Host Routing Tables are empty and I can't save. In addition, in the e-mail settings, I get only the ability to create a company account.

  I did a full factory reset and I tried to save the Tables in routing host several times but nothing happens.

  Thank you

  Hello and welcome to the community!

  Start here please... you did some, but not all, these necessary things:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, please check this:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is a COMPUTER policy, please will then this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Finally, after all that, with a strong network carrier (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then again please contact your mobile provider for formal support. Please ask him to check very carefully as to why your BB cannot receive BIS of their network. There are several possible reasons (e.g., lost or stolen), and you will have to convince them to 'dig deeper' to understand why. Be aware that only they can do this research... nobody here has any access to this research.

  Good luck!

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• How to copy data to the device in Blackberry

  I develop application for blackberry that have the back-end database. Database contains some data so I import that database of res on SD card, there are perfectely working in the Simulator. When I install my app into the device then it is not working what can be the issue I did not understand. Here is my code... call the method: DatabseCopy db = new DatabseCopy(); db.copyFile("/nm.db","file:///SDCard/Databases/nm.db");

  Yes, it is also my question to copy the database to the device?

• Passport of the Blackberry link Switch of the Device VS blackBerry

  As I make my way data Iphone6 to my passport for Blackberry, I used the switch of the device and Device link (on my Mac Book Pro) to get my data on my passport for Blackberry.  I used the link for all other than the photos and the video data (I used Switch Device only because I couldn't get the video photo SNA to load).  It seems to me that the two methods is suppose to work.  The switch treats took about 6 hours to load my photos and video.

  Question:

  What is the consensus for what you feel is the most quick and effective way to transfer data from my Blackberry passport for the new edition of the money that comes to me today?  Maybe 10 BlackBerry Blackberry 10 may be easier?

  As always, thanks for your help

  I installed my Z30 to a new Z30 with link and it was easy. has taken an hour with al lmy apps on it.

  I removed the card SD before making like that would be time-consuming to carry 60 GB of data on USB

• How can read/write on a file and stored in the internal memory of the device, 10 BlackBerry?

  I want to store a string value of my request. After that, I remove my device app & reinstall my app. I want to get the previous value stored in recently installed application.

  I think that if I can write the value to a file that is located in the internal memory of the device. After that, I read the value of this file in any time. I am new to the cascade of Blackberry, so I don't know how to write / read a file.

  Please help me...

  Thanks in advance.

  Hi all

  I solved my problem. I'm using the code below:

  QString call: readFromFile()
  {
  QFile textfile("shared/documents/Test.txt");
  QString str ="";
  If (textfile.open(QIODevice::ReadOnly |) QIODevice::Text))
  {
  QTextStream in(&textfile);

  Str = in.readAll ();
  }
  else {}
  QTextStream out (stdout);
  off<>
  }

  TextFile.Close ();

  return str;
  }

  Thank you all for the valuable suggestion...

• Lock button on the Curve 9380 blackBerry Smartphones

  Hello

  I hope someone can help.  My Blackberry as has recently developed it a problem where the bolt touches the habit ' work.

  I tried several resets masters by removing the battery and the SIM one frame and then leave.

  She also now further developed where the phone is locked or goes into applications with instructions.

  I'm a few months upgrade if you need this binding

  any help would be appreciated.

  DAZ

  This looks like what I've seen several times on a device with moisture damage.
  Even sitting on a counter in the bathroom during a steamy shower bath, or hot in a humid gym locker or against kitchen when there is high humidity, can cause problems with keyboard and trackball up to properly dry. Really, it is more common than you think.
  1 the battery immediately! Do not turn on your BlackBerry device.
  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)
  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).
  4. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  Suggestions on your BlackBerry in a warm dry place (open, with battery):
  * Place the BB in a container of rice uncooked dry, and then you can also place it in one of the locations mentioned below.
  * On top of any heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  * On the dashboard of your car on a day sunny

• Locked device of blackBerry Smartphones

  I've got a blackberrry "BOLD" that has not been used for some time. I have trid to run it from my regular blackberry lost the camera.

  I put a sim started upward. Pins for the card Sim has been accepted, but then he said: "the device is locked. He can't get through

  ?

  Hello!

  Your phone is locked to a specific service provider? If this is the case, call to ask for the unlock code.

  Another is that your device IMEI is blocked. Check with your operator.

• Update of the software of blackBerry Smartphones

  Hi, my wife has a 9320 BB and I have a BB9900. Whenever a software update is available, I tend to update both at the same time via the BB Desktop Software. (the last being 7.1.2061).

  Today I plugged BB9320 my wife to the laptop for the load and the BB Desktop Software identified one update, 7.1.2753. In the end, I have connected my BB9900 but no software updates found, can anyone tell why this should be the case please?

  Thank you very much.

  Hi londonpride

  These device software are developed by BlackBerry, then released by respective carrier specific to each BlackBerry device model, carrier of your wife has published this specific version of the OS for BlackBerry 9320 and for you... you can have the newest software for your carrier device, so you are offered no updates for your BlackBerry 9900.