MC in Windows XP crashes

Similar Questions

• Tecra S3 Windows Explorer crashes on copying files and other actions

  Tecra S3 Windows Explorer crashes frequently on the copy of files and other actions. In the system event log, you find the event ID 26 Application Popup Explorer.exe Application error problem (in Dutch: Toepassingsfout) read write memory error.

  Start the Softex Omnipass Service service. Change the startup type to automatic. The problem will not happen again. You don't have to use this application after the service started.

  Post edited by: wboere

  Hello

  Unfortunately, this path is not easy to say anything because, who know what did you do with OS and how is your personal configuration. If this problem occurs because some time roll back OS to an earlier time using System Restore tool.

  Also check this page useful http://www.helpwithwindows.com/techfiles/explorer-crashes.html maybe you'll find some answers there.

• Windows Explorer crashes

  Windows Explorer crashes and I can not open the explorer.exe

  Try to clean the operating system using CCleaner clean the registry and check if that helps

  You can also try to set the operating system at the beginning point of time before this problem appeared

  In the worst cases, you need to reinstall the operating system

• Windows Update crashes when installing patches

  Hello

  I have a problem with Windows Update on my computer Windows Vista 25 Nov. November 25, Windows Update told me of new updates and I chose the option to install the fix and the stop in the night and the system has been blocked to install update 3 of 5 for all night and then I had to turn off the system and remove the battery and restart the system. When I checked the view update history after the restart, he says that it has properly installed patches. Then, I have the same problem that Windows update crashes at installation of update 1 x and does not go further.

  Updates installed on 25 Nov:

  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update for Windows Vista (KB976470)
  Update for Windows Vista (KB976470)
  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update definition for Microsoft Security Essentials - KB972696 (definition of 1.71.222.0)

  Updates currently Hung on the system:
  Update for Windows Vista (KB976098)

  I don't see the error messages and shows Windows Update just "Installing Update 1 of 2.

  I checked to restore the system to the restore point before the Windows Update November 25, but the restore point is missing on my system.

  Kindly help me to solve the problems

  Thank you & best regards
  Sirot

  Sirot,
  It sounds as if there is something in the way of installation.  First of all, make sure that your system is free of malware\virus infections.  This thread has some great information on this topic: getting rid of malware.   If you do not find infections or even the question after removing them and then perform a clean boot , and then run updates.  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update crashed my laptop and after a new facility could not activate

  Hi after a windows update crashed my pc I did a clean install and tried to activate once again (the first installation was adopted by w.g.a and I got the essentials pack to) no joy forced then to a person who says my product key is a license key for volume and then blocked it forwarded to someone else , they said it wasn't, but wanted more money to send me a disk and Reports I have found the old windows still on my laptop when I drive cleanup to my prob is that nobody knows what they cannot cross to anyone talking to e-mail, or anything they don't understand me very well and visa versa I ran the diagnostic tool as seen in a previous post on the forum so I copy it here as you will see it is retail and spirits half microsoft cannot see this please I need help from someone that I will not part with a penny more Diagnostic (1.9.0027.0) report:

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 0

  Validation caching Code online: n/a, hr = 0xc004f012

  Windows product key: *-* - 9DMXM - D9PYG-V37W4

  Windows product key hash: Q3WGqGGPEN7oeBvTdMNbohEHKBU =

  Windows product ID: 00426-067-8684484-86608

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 6.1.7600.2.00010100.0.0.001

  ID: {85D6A796-6393-492C-91F8-1C9E28A5553C} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Ultimate

  Architecture: 0 x 00000009

  Build lab: 7600.win7_gdr.100618 - 1621

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 109 n/a

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Users\bigworm\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {85D6A796-6393-492C-91F8-1C9E28A5553C}1.9.0027.06.1.7600.2.00010100.0.0.001x 64*-*-*-*-V37W400426-067-8684484-866085S-1-5-21-1530103319-2218184202-3224238718Sony CorporationVGN AR71MPhoenix Technologies LTD.R2090J820080226000000.000000 + 000D2B93607018400F808090409GMT Standard Time(GMT+00:00)03SonyVAIO109

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Ultimate edition

  Description: operating system Windows - Windows (r) 7, retail channel

  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00426-00172-067-868448-00-2057-7600.0000-0072011

  Installation ID: 003762179656672381174892533605042623272672513292480572

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: V37W4

  License status: initial grace period

  Time remaining: 23280 minute (s) on (16 day (s))

  Remaining Windows rearm count: 3

  Trust time: 01/07/2011-17:46:49

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: n/a

  Beyond: 0 x 0000000000000000

  Event time stamp: n/a

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHSwxKGBgzW5NrrRoOuhRwT8mE4VZZwihZGyg ==

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0x0

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value ValueOEMTableID

  SonyVAIO APIC

  FACP SonyVAIO

  HPET SonyVAIO

  START SonyVAIO

  MCFG SonyVAIO

  SLIC SonyVAIO

  Document TMOR SonyVAIO

  SonyVAIO APIC

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  "Bear PA MS MVP" wrote in message News: 289 d 6602-862c-432c-9284-a5281f0a59f4...

  Right Church wrong Pew.

  Start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

  http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

  Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  :)
  FWIW, applies the following...
  Windows product ID: 00426 -067- 8684484-86608 - MSDN key
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/06698c46-8668-4ccd-A544-a88969265a6b
   
   
  
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

• Windows Explorer crashes when you try to open avi files

  I can't open avi files as windows Explorer crashes, if I open even a folder with an AVI in it, then windows Explorer crashes.

  I tried to run the Mats_run_codec from microsoft, but it just says: I need to run dot_run_fx (box 2), but when I run it I get the error message - system error: 0 x 80131107.

  I am running windows XP SP3

  I have seen "Event Viewer" and found the following: application

  Event type: error

  Event source: Application Error Event Category: no ID:1000 event date of publication: 14/03/2011

  Time: 20:04:22 user: n/a

  Description:

  Failing application iexplore.exe, version 6.0.2900.5512, failed module urlmon.dll, version 8.0.6001.19019, address 0x0002df6e failure. and the other error event is - Faulting application explorer.exe, version 6.0.2900.5512, failed module ntdll.dll, version 5.1.2600.6055, fault address 0 x 00011053.

  I hope someone can help as this has happened for a few weeks now.

  Firefly1z

  FIXED! Large.

  Windows Essentials Codec Pack (WECP) corrected all the problems immediately.

  "WECP is designed as an almost complete solution for all your video and audio should" see: http://www.mediacodec.org/

• Windows XP crashes all streaming video

  original title: Windows XP crashes

  I use Windows XP and it crashes everytime I try streaming of youtube videos. What causes this and how can I solve this problem? Thank you.

  By crashing, do you mean you see a blue screen of death (BSOD)?

  If so, then proceed as follows:

  The next time your system crashes, provide more information on what you see.

  Here's a BSOD example showing information you provide:

  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

  Send for the nose and the Red arrows (3 to 4 lines total).

  Send all * line STOP message since there are clues in the 4 parameters.

  If there is a name of the file listed in the STOP message, don't forget to include this information too.

  Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

  Now, we should start by getting more information about your system and take a look at the situation of your video driver, and see what you have now.

  Maybe someday the dialog box 'ask a question' forums XP will ask these questions automatically when a new thread is started so I don't have to ask every time.  It might even be possible to solve a problem in a single response when enough information is provided.

  Please provide additional information on your system:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  If the system works, what do you think might have changed since the last time it did not work properly?

  Please provide additional information on your system:

  Click Start, run and enter in the box:

  Msinfo32

  Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.

  For information about video drivers, expand components, click view, click on edit, select all.
  Copy and then paste the information here.

  There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

  This will minimize back Q & A and eliminate guesswork.

  While you wait, I could do this:

  No matter what you use for protection against malware, perform the following analyses for malware, then correct any problems:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  The scans by operating clean, then to solve any problems.

• Windows Explorer crash exception c0000005

  Original title: Windows Explorer Crash

  When I try to create a portfolio of 'My Documents' explorer.exe crashes. He bagan when the Briefcase is not responding because Data Execution Prevention stopped the process. Then begins the Explorer window crashes. The application error message is that it generated an exception c0000005 at address 7E4DB9AA2(,nosymbols>). The following error - what the failing application, version 6.0.2900.5512, faulting module synceng.dll version5.1.2600.5512 explorer.exe. address failure 0x00001a11. What is my problem and how do I fix it. Please help me. I need to sync my files desjtop with my laptop because my laptop crashes. Now my office explore does not work.

  Thank you

  Nancy

  Windows XP service Pack 3

  If you have SP3 installed, you also installed KB938828.

  You can read here all the things that are included when you install SP3 (including this update), so you shouldn't have to install again.

  If you get the DEP errors, I suspect a third party extension of the Explorer.  If someone offers you make an exception to DEP for Explorer, this is the wrong idea.

  DEP errors occur when XP shuts down an application because she feels threatened by the latter.  XP should never feel threatened by his own substance - like Windows Explorer or Internet Explorer.  If XP gives you an error DEP of one of these applications, something is wrong with them and the best thing to do is to understand what the problem is and fix it (or I guess you can just start to try things and maybe get lucky).

  Also, we are not a 'thing' on your system, what makes blind troubleshooting especially a roll of the dice.

  But, let's see how you go with this idea of clean boot and optimization of the Microsoft Support Engineer and you can check if this may help.

• Laptop Windows XP crashes without apparent motive or reason

  My laptop that is running Windows XP crashes and freezes without apparent motive or reason. The only thing it will erase is turned off and back on line

  Do not power down. That will make things worse. Use end of task in the after having accessed using Ctrl + Al + DELETE Task Manager.

  What is the processor and RAM how much your computer have? Make a right-click on the icon my computer on your desktop and select properties for this information.

  Try Ctrl + Alt + Delete, select Task Manager, and then click the performance tab. Under Commit Charge, which is the Total, limit, and the pic?

  Select Start, all programs, accessories, System Tools, cleaning disk to emptying your trash, delete temporary Internet files and other selected options. I recommend also you click Other Options, System Restore and delete all but the last system restore point. Run Disk Defragmenter.

  Using the system restore option is most appropriate when your system is slow and you need to increase the free disk space on your C partition. If you have errors that could be solved by using the system restore to your system settings back to before the error occurred initially do not use this option.

  If more than one person uses the computer and they have their own user log you need to run Disk Cleanup in each user profile that you want to delete all the unwanted files.

  A better program of disk cleanup is cCleaner. Delete System Restore points may be important if you have little free disk space. The ability to delete them is one of the tools options. You can selectively remove those created in less important moments.

  cCleaner comes with a registry tool. Do not use this tool as any registry cleaner could lead to the creation of very difficult to resolve system errors.

  http://www.CCleaner.com/download

• Windows Explorer crashes when you open any folder with MPEG2 files.

  WinXP SP3 - When you open any folder with MPEG2 files, windows Explorer crashes. If the folder contains only the MPEG1 files, it opens without a problem. We first thought it was a problem of media player, but we can not even click on a file to open it in media player.

  Hi kathyd,.

  ·        You did changes to the computer before this problem started?

  Since we do not know what is causing this problem, I'd suggest unanimous the event viewer on your computer and check the details in the window logs messages/error codes important related to the question, during the time where this problem occurs and after return.

  Event logs can help you identify and diagnose the source of current system problems or help you predict potential system problems.

  Access the link below to learn how to view and manage the event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  You can try to start both computers in safe mode and check if it can open the folder where the MPEG 2 files are stored and if windows Explorer crashes. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

  I hope this helps. Post back with the required information.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Windows Explorer crashes failed msvcr90.dll

  Friends

  I have this most annoying problem. It happens on my computer and the computer of a friend. I have Vista Pro 64 bit and my friend a Windows 7 Home Premium, also 64-bit.

  We both use the same two programs for a specific project, we want to do. A program is a data management program called FieldWorks, where export us the data in the format of LibreOffice. I think that this problem started during the installation of LibreOffice and then begins to export stuff in the program of FieldWorks.

  Very often, when we click on an exported file in .odt (LibreOffice) on the desktop, or simply click anywhere in a folder on the desktop, where we store .odt files, then immediately the Windows Explorer crashes with the following error message:

  Explorer Windows has stopped working. Windows can check online... Check online... The details of the problem are:

  Problem signature: problem event name: BEX64 Application name: the Explorer.EXE Application Version: 6.0.6002.18005 timestamp of the Application: 49e02a1e fault Module name: MSVCR90.dll fault Module Version: 9.0.30729.6161 fault Module Timestamp: 4dace4e7 Exception offset: Code of Exception 00000000000552d 4: c0000417 data exception: 0000000000000000 OS Version: 6.0.6002.2.2.0.256.6 locale ID: 1033 additional information 1: complementary 46e0 2 information: information additional 4ce498f1e2ebb3719af008d4ef97bedc 3 : 7 d 05 additional information 4: 729ac305dabb24e28fbe99019ecbbab7
  Also my friend and I get the exact same message and the same fault Module name and version. It can happen several times in a row, insofar as we cannot get to any of the .odt files in the folder via the Windows Eplorer window or desktop, but I got a remove the .odt file in a command window.  Otherwise just Explorer to crash. :-(

  I tried many things to fix this, among them:
  1. I re-entered the msvcr90.dll
  2. I learned that it is the program of MS Visual C++ 2008 that installs this msvcr90.dll and use it
  3. I removed all instances of MS Visual CC ++ Vista computer
  4. I removed all instances of the msvcr90.dll and restarted. Then I made sure that no file with this name has appeared again.
  5. even after that I still get this crash explore with this error message about this being the fault module msvcr90.dll!
  6. I used Windows find defective or missing files, sfc scannow. No gain.

  How this possible error, if there is no msvcr90.dll is left on the system? And no Visual C++ 2008?

  I then tried to reinstall MS Visual C++ 2008 SP1 Redistributable to see if that helped, but once again no change. :-( The same error came once again. This version of Visual C++ have not yet installed a version of msvcr90.dll but a msvrc100_XXX.dll

  Until I deleted the MS Visual C++ 2008 (and 2005 and 2010) of my system, I noticed that the existing msvcr90.dll was not even the same version that says that this error report is the version of the Module of fault!

  I am quite at a loss here. What can I do to solve this problem, which is annoying and time consuming? I could send one .odt files, someone at Microsoft to look at, or what?

  Thank you
  Calle2012

  The problem seems to be the shlxthdl_x64.dll:

  WARNING: Unable to verify timestamp for shlxthdl_x64.dll
  ERROR: Module load completed but symbols can be loaded for shlxthdl_x64.dll
  Failed to load image C:\Windows\System32\ieframe.dll, 0n2 error Win32
  WARNING: Unable to verify timestamp for ieframe.dll
  Probably caused by: msvcr90.dll (msvcr90 invalid_parameter + 70)

  The shlxthdl_x64.dll, which is at version 3.6.1.2, is a component of LibreOffice.

  The error that you are experiencing seems to be a known issue:

  https://bugs.freedesktop.org/show_bug.cgi?id=52078

  This problem can be fixed in an update of LibreOffice, so make sure you're running the latest version.

  If you are running the latest version of LibreOffice or if the error persists you can try the following:

  Go to the following folder:

  C:\Program Files (x 86) \LibreOffice 3.6\program\shlxthdl

  In this folder, right-click and rename the shlxthdl_x64.dll to shlxthdl_x64.old.

• My Windows Mail crashes when I get a Facebook notification.

  original title: Windows Mail & Facebook

  My Windows mail crashes whenever I hear from Facebook. Any ideas? Thank you!

  E-mails from Facebook are built a little differently than most, and they can sometimes do this, because they go outside certain standards.  What you can try to do if this happens a lot is go in tools | Options | Read and check to read all messages in plain text only and then open the message from Facebook.  Or you can try doubleclicking top to open it in a window without displaying in the preview pane, and that could keep him under lock and key.

  You could also try compact and repair the database in the case of the question is also linked data (see www.oehelp.com/WMUTil/).

  Steve

• Whenever I try to access my folder 'video' Windows Explorer crashes.

  Original title: Windows Explorer: crash apps

  Whenever I try to access my "video" folder, it crashes:

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.0.6002.18005

  Application timestamp: 49e01da5

  Fault Module name: MSVCR80.dll

  Fault Module Version: 8.0.50727.4053

  Timestamp of Module error: 4a594c79

  Exception code: c0000005

  Exception offset: 0001513c

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 1033

  Information additional 01:40 d 4

  More information 2: 4062ad41ec8067256aa4c5e2b56d3c79

  Information additional 03:40 d 4

  Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c79

  When you open the video files that display thumbnails, the codec is used to create the thumbnail for the videos it decodes. A work around for this is to change the display of files of other tiles. You can try to reinstall your codecs or download other codecs, do a google search and download only from trusted sites. You might have added new video file formats, and you need the codec for this video format.

• Windows Explorer crashes when the click with the right button on folders

  My Windows Explorer crashes whenever I right click on a folder, any folder.  It is for me a "Windows Explorer has stopped working" then it gives me a warning 'Windows restarts.  Then he closes my Explorer window.  I tried many things to see if that would help and nothing has done so far.  Anyone has any suggestions on how to solve this problem or knows what could be the problem?

  Click right problems are very often caused by third-party programs adding entries in the context menu.  Here is a program that can help you manage these inscriptions: http://www.nirsoft.net/utils/shexview.html.  Here, another article written for XP, but it applies to Vista that may be useful: http://windowsxp.mvps.org/context_folders.htm.

  I hope this helps.

  Good luck! Lorien - a - MCSE/MCSA/network + / A +.

• Whenever I try to open a picture of the windows Explorer crashes

  Windows Explorer crashes and then restarts automatically

  Hello

  ·         Since when you are facing this problem?

  ·         Did you change your computer before this problem?

  Method 1:

  Try to disable the auto restart in case of system error and check if it helps.

  Refer to the section restart turn off Auto on the failure of the system of the below article:

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Method 2:

  Try to check the event viewer logs.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  Method 3:

  Put the computer in a clean boot state, and check if that helps.

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Method 4:

  I also suggest you to consult the article below and check if it helps.

  http://support.Microsoft.com/kb/950685

• Windows Mail crashes

  My Windows Mail crashes and I am unable to find a cause. I am running Vista, edition Home premium 32-bit with the usual assortment of software. Kind of, I suspect as Plaxo not being not a good choice but do not want to lose the bennies. My ISP is Comcast and I use Chrome as a browser. Too many problems with IE. I tried to download IE 9 a few times and it has messed up things considerably. I just wish that MS had a package easy to use that I could count on, but right now, forget about it.

  Try to compact and repair the database of WinMail (see www.oehelp.com/WMUtil/).  Then see if it works very well.  If not, then find interference antivirus (see www.oehelp.com/OETips.aspx#3) and also see point 15 on this page re IE9.

  Steve