message "Turn power off, t.

My printer Officejet 4620 randomly displays the message 'Turn power off, t' on the screen and do not respond to orders, or the button walk stop. Tried to access the Internet through the web server, but do not respond. The only way to reset is to disconnect the power cord...

Hi @N3oN79Italy

I'm sorry to hear that you are having problems with your Officejet 4620.

You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

↑ This is not limited to the Laserjet printers.

In addition, click on the link below to make sure that the printer has the latest firmware update. This update of the firmware can improve the performance of the printer and fix various defects.

HP Officejet Firmware

If the problem persists, call HP. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

I hope this helps.

Tags: HP Printers

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