Microsoft and FTC scam?

Similar Questions

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• Has anyone been scammed by a company that identified themselves as microsoft and use teamviewer to take control of your pc

  I received a call from this company who identified themselves as microsoft technical support. They say that my computer was sending a generated message that my system is infected with a virus and all my personal and financial information might be stollen. They sound so convincing so I let them take control of my computer. They showed me all the error messages and the files associated with the virus and that fixed it.  Unfortunetly, I didn't know that it was a victim of a scam until middle of what they called was a repair when they asked for money.  Before I knew it, the Western Union site with an application of transfer of money opened before my eyes and he had most of my references already filled in. They even created a password for me.  I refused to give them my credit card information and ask that they give me a number so that I can call to make sure it was legitimate. When I told them that I call microsoft and ask them about this service, I was put on hold and I can hear the person talking to me was in the background to someone else (they both speak with accents)... To make a long story short, they have blocked my computer with an administrative password and told me that I can never use this computer again unless I pay them. I hung up on them, I told them ok and they gave me the password so that I could type in my credit card information. I copied the password with no intention of giving them my credit card information and hung up the phone.  All of a sudden I restarted my computer closing down and when I was invited again the administrative password they used to crash my computer.  I used and was able to get on my computer.  I'm afraid they're watching my system everytime I connect so I erased all my personal files and information. My question is how can I take that block off of my computer?

  Hello

  It's a scam.

  We have all the errors and warnings in our observer of events and our computers do NOT send messages to anyone

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  As you gave them remote access and if you do Internet banking, contact your bank, to explain, and change passwords. As you use your online credit card, cancel it and get a new one issued you.

   

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  There are several methods to reinstall Vista.

  This can help you (download files and make your own DVDs):

  http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon

• The promotions of Microsoft and Skype

  I received a message from a johnsonwest of user name of Skype I won 400,000 pounds of promotions microsoft and Skype.

  What is c?

  reagan100 wrote:

  What is c?

  It's a SCAM.

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• Companys keep the call telling me they are Microsoft and my computer to send them signals of error

  Original title: scammed

  Companys keep the call telling me they are Microsoft and my computer is sending wrong signals that I have been scammed by apturo for £145.00 already do I need help with my computer and these errors. Thanks much jam

  The game, 18 June 2015 13:01:55 + 0000, BobSummerville wrote:

  APTURO scam is alive and well... and I just fell for it.  I was scammed to the tune of $ 207,91 to solve a problem on my computer that did not exist.  Convincing, but aggressive, 'technician' called Microsoft Support had received reports that my computer had been compromised and that his company had the task to fix.  The malware to compensation would cost US$ 169.  I've stupidly it gave access to my computer for all 90minutes.  What he was doing right now that I don't know, but I just finished all my blocking bank accounts and change the passwords.

  It is not good enough, as far as I'm concerned.

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. after reinstallation of Windows, change all your passwords.
  especially one of the banks or other financial sites. Once again, even do
  If you have just made.

  Since they have perhaps installed a recorder of strikes, changing just your
  Passwords may not be good enough.

• I received a call from a person claiming that they work for microsoft and advised that I have be hacked. Microsoft would simply call? I did not help.

  a man called saying he was with microsoft and was told I was hacked and hit with a large amount of spam, he wanted me to sit down and go through my computor to check my problem. that it was all part of having microsoft and they would fix it. Microsoft makes such calls to its customers, and how this person found me and my phone #.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

  They will have found your number in a phone book like everybody else.

• Telephone calls from a man saying that he worked for Microsoft and he had problems in my area

  A man rang today saying that he worked for microsoft and he had problems in my area and if I turned on my computer it will help solve the problem. ???

  It was an international call, but I said that I had not reported any problems. What is going on???

  Relatively new user to the computer

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• I got a call from a woman who told me she was from microsoft and my computer shows signs of malware

  I got a call from a woman who told me she was from microsoft and my computer shows signs of malware, then let him check my computer remotely, he appeared on my screen that I had 39000 flaws and they would now clear them for free, then, she told me that I need an internet security shield to stop what is happening again at a cost of £189.00 a one-time payment. I told him I didn't have the money and after some time, she put a guy on the line to convince me that I should buy this article, I told him I wasn't happy to transfer money to a stranger and I thought it was a scam and hung up. I noticed that they had installed a program called Advanced SystemCare3, which I've uninstalled it. Now, I'm worried that they can hack into my computer and find the personal information.

  Is this possible?

  It is a scam. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  If they have access to your PC, they can install any number of malicious programs, as well as you have uninstalled. My recommendation is to do a clean reinstall of Windows - it's the only way to be sure that your system is clean.

  All the data on your computer (passwords, credit card numbers, numbers of account documents, etc.) may have been compromised (they may not know now). According to the companies concerned (for example your bank) what happened.

  Use another PC to change passwords.

  Consider telling your local police.

  Microsoft will never call you unless you request them.

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I get calls from guy with Indian accent claiming to be from Microsoft and want me to go to my computer to get rid of malware. Anyone?

  Called several times in recent weeks. I ran the Scanner of MS and nothing turns upward. Very skeptical about this appellant.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Received a phone call stating that they were Microsoft and that my system has a problem.

  scaming

  I had someone ring me and said they were by microsoft and my computer has been hack by someone after the words were uttered between us that I told them I wanted nothing to do with them they delitedall programs of my accountleaving a white screen

  Hello

  It's a scam.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• a call from a guy that he was from microsoft and the computer has a virus

  My friend got a call from a guy that he was from microsoft and that they had tried to him (by pop-up texts) she had a virus message. He was called to help set and wanted remote access, but would not give him any id to verify that it was legitimate, including any phone number or email address. He rang back the next day for a new attempt. He him verbally ordered a little in his computer saying that it had received these warnings pop up, but it will not allow access just in case. We believe that it is a scam. are us correct? and she inadvertently gave them access to certain form eventhough she has not allowed their remote access. He also could not give all the names of what virus he had which sounds too suspicious if they could detect the threat etc...

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Received a phone call from someone saying they are Microsoft and my system is having problems.

  Is - this kosher?

  You or you have at any time authorized someone to communicate with PC users directly by phone to tell them there is all kinds of wrong with their PC?  I frequently get calls from people claiming to be the call of Microsoft/Windows askng me to turn on my PC so they can hel me get rid of viruses and defects.

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, you should contact your bank, to explain, and change password.

  If you use your online credit card, you should cancel it and get a new one issued to you.

  And the only way you'd know you were free of them is to backup your data and do a clean install of your operating system.

  See you soon.

• Someone called claiming to be from Microsoft is a scam?

  The other day, someone called me claiming to be from microsoft and said there was something wrong with my computer.  He said it could crash any time thay I had no protection and had me find this place that he said proves that my computer was in jeopardy and he told me to look for this site BLAH threw google then I was suppose to download it.  That's when I hung up on him.  Is - this ligit?

  Hello Joannewalker,

  You have done while hanging up. It's a scam. The only way that someone can say that if you have a problem with your PC is if tell 'you' them.

  This link will give you more information:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html