Microsoft Designer mouse Bluetooth unusable after reboot
I need to remove and add the device after each start.
Windows 7 64-bit SP1
Bluetooth support services is set to "automatic" (also tried auto - delay)
"Allow the computer to turn off this device to save power" is disabled
When it works (after adding the device), information on troubleshooting Bluetooth tab in the mouse properties designer reads:
Connection: Standard
Last connection: connected
After a reboot:
Connection: authenticated
Last connection: connected
Any ideas?
Thank you
Leo
Thanks for the quick reply Mohamed!
The following computer and info from the BIOS:
Dell Latitude E7440
The version of the BIOS/Date: A08 Dell Inc., 18/02/2014
Unfortunately, it's a working PC, so I can't update the BIOS.
However, this mouse Designer replaces an old Microsoft Bluetooth Notebook Mouse 5000 that worked well on this PC until he started having problems with the button wheel mouse and intermittent connectivity (solved in electric bike to the mouse).
The designer mouse works very well after adding it until I restart - even if the PC is turned on for days and if I turn the mouse power on and off several times. I tried not to put the PC on standby and to see how the mouse works later... I'll give a reference and also see if I can connect to another PC to see if it has the same.
Thanks again,
Leo
Tags: Windows
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