Microsoft sales techniques

Using my computer yesterday and a pop told me to ring Microsoft because they detected a dangerous virus. Could not get rid of the window I did, they took control at a distance and tried to sell me a bunch of virus protection. Is it Microsoft or not?

"I have Microsoft Security Essentials loaded who runs a scan every week"

I guess you say that MSE is also always on, which means he analyzes all inbound traffic

real-time and database updates automatic does. Most AV will update the database daily.

However, you should have both MSE and Malwarebytes running at the same time as this can slow down

your system, and there is a potential conflict.

If you are interested in trying another good free AV, have a go with Avast. I've used it since ' 04,

and I think that it has a rating higher than MSE.

(btw - they love all trying to sell the 'full' version, but the free is good enough, IMO).

Avast (AKA Alwil software)-

I also Malwarebytes installed for occasional reference, as no AV catches everything.

See you soon-

.

Tags: Windows

Similar Questions

  • How can I purchase Microsoft Flight without a credit card?

    Hi everyone I need help trying to get Microsoft Flight but I don't have a credit card! Can someone help me?

    original title: Microsoft Flight

    Hey Slick Monster,

    You can directly without an appointment at your nearest Microsoft Stores and check:

    Locations

    http://content.microsoftstore.com/home.aspx?WT.mc_id=onlinestore_footertray

    You can also call Microsoft Sales and Support for assistance:

     

    Sales and support

    http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

    Hope this information helps.

  • Why is he not Microsoft store accepting my gift card?

    I tried for over an hour. I tried to use different browsers and also tried on different PCs. That's what it shows

    Hi John,.

    Thank you for the update.

    In this regard, I would ask to contact Microsoft - Sales & Support.

  • After modification of the material or adding hardware: will be the key to license still work?

    Hello. I have a dvd of Windows XP SP3. I was wondering what material I can add in the machine. Is there a limit? I would keep the motherboard.

    What I know or I was told when I called Microsoft sales at 1-800-426-9400 licenses: when I add/edit I think it's 3 or 4 pieces of hardware - Windows will ask me to re - install XP. I then do the updates again until the most recent date. I have to re - install my malware and programs again, etc. Is there a limit to the additions? Because the rep said the license key is not valid, and I have to call Microsoft to set up again to $10 and the tax. She did her better with me, but maybe thought that I meant an upgrade I'll mention below. My motherboard has 5 hard drives, 3 more hardware pieces at the front, 1 Pcie x 16, 1 Pcie x 1, 2 Pci. In theory: if I added all this stuff here, XP would work or do I have to call Microsoft? Is this considered a reclamation system and my product key will work?

    I asked if there was a limit of CPU?  I was told there are 2 changes: the rep said there is no limit.

    I saw on a website a video explaining how to change your hard drive on a Flash drive. If I change the HARD disk to another HARD disk or drive of Flashhard in my copy of Windows Office work? Another version (Vista or 7)? What if I changed everything, as in my above question/example? This would apply to a laptop? (In the video, it was for a laptop). Or should I contact the manufacturer of my laptop and ask? Can there be a driver problem?

    If I had to install a XP to Vista or a Vista upgrade to Windows 7 upgrade when it's compatible version: should I clean just install the upgrade? Or reinstall the original and then pure install the upgrade? Do I need the original updates to install upgrades? I'm under the impression just do a clean install and its good to go. But: If I've changed some hard-ware with the original OS, has been invited to re - install, validate the copy I have - so should I clean install upgrade? And I can do any hard-ware adds or changes later with the upgrade versions? The representative said no, validation would jump to the top explaining that the key doesn't work anymore.

    If I installed an upgrade to an existing operating system and there was a problem for me to have to re - install the OS upgrade: How can I do this? Woud I first install the original? I have to validate this OS? Then the upgrade? Or just pop in the dvd upgrade and it should install as a full version? The rep told me on the phone that a message saying: I can't use that key, I'll have to call the get that he regenerated for $10 and the tax. What happens if I had to re - install and I used something like Norton Ghost? I can re - apply my disk image?

    If someone had a motherboard with multiple sockets for processors (say two proessors can go there): can they change the processors? One or both? Maybe I've misunderstood this concept well.

    "Brian V V" wrote in message News: 7f167c4f-c0a7-48ae-8 c 61-fd3bf81c26d5...

    So just the product key? with the reactivation...?

    But is there a limit to how much I can add to internal?

    What switch the hard disk of laptop or desktop (in case of failure or a newer more/better).

    In the case of the OEM licenses, the license is valid only on the motherboard original (except in certain circumstances) - almost everything is up for grabs.
    In the case of retail licenses, everything is up for grabs :)
     
    I had a system that I built in 2002. He went through two motherboards, three (or was it 4?) processors, at least 5 hard drives and a variety of expansion cards up to what I finally put to rest a few months ago - I have never had to reinstall except when changing motherboards, due to the incompatibility between chipsets. The reason for which I put to rest was simple - I wanted to change was the case - and the motherboard in the cracking process. I'm saving for a new capable of running Win7 64 bit :)
     
    The laptop that I'm writing this on is due for a new HD - when I'm close to it (he is sitting on the table) - because the old man is too small. I'll just copy the complete installation through a new, plug it in and I'm leaving - at least in theory.
     
    Look here for details on the process of Activation, http://aumha.org/win5/a/wpa.htm , that article was written when XP came out
    but is updated according to the needs.
     
    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

  • Combo keyboard and mouse wireless, need new mouse

    I have a combo keyboard and wireless mouse about 1-2 years. I don't have a warranty, and now the mouse is broken into pieces while the keyboard still works fine. I buy a new wireless mouse, but do not want to use another USB port. Please provide a solution

    Hi Linda,.

    Thanks for posting your query in Microsoft Community.

    I understand that you need to buy a new mouse and do not want to use a different USB port. In this regard, I would ask to refer to the link below to check the Microsoft wireless mouse.

    Microsoft - mouse

    Since this community forum addresses not in the pieces of equipment, I recommend you to contact our Sales Department for specific mouse that will work with the same keyboard.

    Microsoft - sales and support

    Do not hesitate to write to us in case you have any problems/concerns while working on your computer, we will be happy to help you.

  • Windows 7 home upgrade to windows 7 pro says that's not available?

    I can't use my anytime upgrade windows 7 home to windows 7 pro, I said that's not available.

    What can I do to upgrade to windows pro

    Microsoft sales ended for Anytime Upgrade and licensing of retail in October 2013. Otherwise, your only way to upgrade is by purchasing the retail full version or upgrade Windows 7 Professional license and use it with the wizard upgrade Express Windows 7 home Basique/Familiale Premium. I just checked amazon.com and all the licenses that I see are copies OEM System Builder:

    http://www.Amazon.com/Microsoft-Windows-7-8-software/b?ie=UTF8&node=1286119011

    This means the boxed retail copies request a bonus, while the OEM System Builder copies remain affordable.

    Full version (retail):

    -Includes the rights of transfer to another computer.

    -Does not require a qualifying earlier version of Windows.

    -Expensive

    Upgrade version (detail):

    -Includes the rights of transfer to another computer.

    -require a qualifying earlier version of Windows.

    -Expensive, but less expensive full version

    OEM System Builder version:

    The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

    -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

    -OEM Licenses are tied to the computer first you install and activate it on

    -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

    -OEM versions does not move directly from an older Windows operating system

    There is nothing wrong to use it too, especially that all future versions of Windows will be full versions.

    If you can get a copy of a retail license, you can do the following:

    If the license for Windows 7 Professional, you have access to is a retail version update or complete, you can use the product key and the Express upgrade to Windows 7 Edition Home Premium to Windows 7 Professional. First of all, check that the edition of Windows 7, you are upgrading is already enabled (if it isn't, you will encounter complications and that you might start all by performing a clean installation). Click Start, type Anytime Upgrade, click on the option enter a key, enter the key of Windows 7 Professional on demand, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify you updating the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Professional your files, programs and settings retained.

    Please note that the Express upgrade does not support OEM, MSDN-Academic, Volume (the student faculty licenses) license. If you are in possession of all these brackets, you will need to save and do a custom clean install. If you want to do it, please backup your Windows 7 Home Premium or according to edition currently installed. Some licenses for Windows distributed to tertiary level students are not perpetual, which means that you cannot continue to use the software after a course or graduating.

  • Why can I not see my fm my iphone on my new coating personal hotspot

    I see other routers wireless by here and the Microsoft sales rep could use its windows as a hotspot phone who has worked with the surface, but my ipiphone does not appear in the list of available connections.

    Firstly I could try to turn off your entire phone completely and then once back when restarting the app and see if all the changes. If you can't view this network on your Surface RT, make sure that you can detect and connect to the hotspot to a different device. If another device fails, you probably have a problem with your Iphone app or the phone itself and I would try to contact Apple support or specific support for the hotspot app if it's one-third. If the non-Surface device detects and connects to the hotspot successfully I would like that then you try to turn off completely your Surface and once back on trying to connect again. If still does not detect the network, your phone can be issue in what we called "ad - hoc" mode, or vaguely which means a network without a dedicated router, and some devices may have problems to connect to these networks, so I would try the search in the hotspot app settings to see if there is an option to change the mode of dissemination (Apple/app support should be able to tell if) This is possible and if so how). If after these steps, you are still unable to connect to the hotspot network, you may be able to connect to the hotspot via Bluetooth or USB depending on the features of hotspot applications. Please let me know how it turns out!

  • There the sponsor Apps in the Windows store?

    A lot of Apps in the store game by Google and the Apple App store have a lot of Apps that sponsor other apps then you reward to try them. Some of the most popular would be "Free my Apps" and "function Points". They recommend other applications for you with these applications when you download and try them, you will earn points. When you have accumulated enough points, you can redeem for Amazon gift cards, or even funds from PayPal.

    I was wondering if the Windows store had something like that. If this isn't the case, I think it would be a good idea to get them upward and running for Windows banks on the tablets and Windows Phone store.

    Hi CurtisCoburn,

    As the issue is limited to Store, I suggest you to contact the Microsoft sales and support team for assistance. They should be able to help you.

    http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

    http://support.Microsoft.com/GP/ESD-support-phone-numbers

    I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

  • License details

    Hi all

    One of my clients wants to buy the 5nos of windows server 2012 OS Standard + 500 CALs. But customers have needs some clarification from us than the above
    license is enough for their environment or need to buy an additional license.

    I need your help to provide the appropriate solution. Kindly provide me with the same.

    Hereby, I explain the full IT that the customer is going to implement in their environment configuration:

    Servers have 5 HP customer who has two CPU and 500nos of office. Now the customer wants to install an operating system physical and two virtual OS
    in all the HP 5 servers. All the physical server OS 5 and 10 virtual server OS will have access (not on remote) by all 500 amendments to the office.

    Now please suggest me what are the license they need to buy?
    Or their condition of licence current (windows server 2012 OS Standard + 500 CAL 5nos) is enough?

    Waiting for your valuable response/solution.

    Thanks in advance.

    Now please suggest me what are the license they need to buy?
    Or their condition of licence current (windows server 2012 OS Standard + 500 CAL 5nos) is enough?

    Looks like you're of the India

    Yes, it's enough according to my knowledge... Would be great if you contact Microsoft Sales team directly, because this forum is for help after sale and associated activation.

    Call 1800 102 1100 (toll free) and press 2 for professional users and press 4 for license clarification

  • If you have made a purchase before June 27, 2012, you can not see your order history or product due to recent changes to the site keys.

    Hello

    I bought a copy of Windows 8 before 2012. However, the "Web site changes" erasing all purchasing history. I lost the key and order number (its been 3 years..) I need to re - download the product and get the key. The word is supported and they tell me, I need the product key or to a credit card / statement for them to give me my key. Well, its been 3 years, I lost a few since banks debit cards then and changed. I assumed that all purchases of digital media or purchase stories would remain secure through the Microsoft Store or Microsoft Store Website.  Is to find my old credit card number or the old statement of account the only way to get it back? Certainly not I will buy digital downloads from Microsoft in the future. Yes, I lost my windows key that I get it. However, Microsoft seems to have lost my order, the key and purchase history.

    -JMB

    Hello, JMB,.

    Thank you for visiting Microsoft Community.

    I can understand the disadvantages that you have to cross because of the purchase history are erased. Microsoft Sales and support of the team must be able to get out of your recordings with some recognition from your entries.

    I suggest you to contact Microsoft Sales and Support Team for this.

    Sales of Microsoft and support

    http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage

    Hope this information is useful. Do not hesitate to write back for any further assistance with Windows, we will be happy to help you.

  • Where can I find the e-mail of confirmation with the product key?

    Original title: download Windows 8 confirmation emai

    Where do the confirmation email containing the product key come from?  What is the address of the sender so that I can find mine.

    Hi Devod,

    Here in this scenario, you will need to contact the Microsoft Sales and Support team for more help on this issue. They will be able to help you with the details of product keys.

    http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/

    Please do not hesitate to visit our Web site for any help with the Windows operating system.

  • product key not working is not for adding windows8 pro library

    I am registered on the windows Web site to add media center in my windows8 pro and I received a product key when I tried to add it first the product key works, but a mistake ading failed say hthat, something went wrong and when I tried adding the second time the same product key does'nt works I tried to contact microsoft by phone the first time, they chose the phone asked for the product key check I gave them and the representative asked me to hold for two minutes, but after he abandoned the call and I tried to contact again, but they cut my phone immediately after picking it for 5 seconds what can I do can someone help me

    Hi Shivam singh,

    Thanks for posting your query in Microsoft Community.

    I understand that you are facing problems with the product key for Media Center in Windows 8.

    1. which edition of Windows 8 do you use?

    2. how you try to install Media Center?
    3. What is the accurate and complete error message you get?

    Please use the Windows key + Pause/break key and after the edition of Windows in this thread

    I suggest you to contact the Microsoft sales and support team for assistance. They should be able to help you.

    Check out the links.

    http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

    http://answerdesk.microsoftstore.com/

    Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

  • Construction of system for CS5.5. Contemplating to wait until Q1/Q2 2012 or not.

    It's nice to dream... the platform Waimea Bay with Sandy Bridge e... with many locations DIMM... with the PCI-e lanes necessary to host more than one card of nVidia PCI-e 16 x with support CUDA to activate hardware acceleration MPE... with a wide range of RAID...

    «More than double almost all of a processor can offer: double carrots, double channels PCI-e, triple of memory, more than double the L3 cache, increase support for PCI-e 2.0 to 3.0, etc...» (Adobe forums: process without tape and Sandy Bridge or...)

    I hope someone can answer my following questions concerning some components released yet-to-be, because I'm not sure that I understand.

    • The processor Sandy Bridge E will be a 32 nm processor?
    • Sandy Bridge E fit in socket 2011?
    • Sandy Bridge E require the X 79 (Patsburg) platform?

    Presentation: Intel announces a new 3D 22 nm Tri-gate Transistors (PDF 6.4 MB), may 2, 2011.

    • Shrink die 22 nm from Sandy Bridge, code-named Ivy Bridge, will be compatible with the Waimea Bay platform?

    Scott,

    Care to elaborate on this statement:

    If we're lucky a 20% over sandy todays

    At the same clock speed, if will have a new architecture, memory quad against memory double, will be 50% (hexa) or even 100% (octo) more than hearts, it will have 200 to 250% more L3 cache memory, it will use double PCIe lanes and bandwidth of PCIe channels is increased by a factor of 2 compared to Sandy of today. You're supposed to be too pessimistic. But, OTOH, looks like good sales techniques, to discourage people from waiting for the next generation and get your sales now.

    My guess is that the new Sandy Bridge E, even in the hexa basic models will be at least 50% faster.

  • What is the guarantee that come with the signature of the student of Microsoft PC, and who provides the service after sale?

    Which provide the after sales service for Microsoft PC student and how long is the warranty valid?

    Thank you

    Brisbane

    Hi faridasteemson,

    Did you buy the product in Australia since the Microsoft store?

    Microsoft store will help you with this problem

    http://www.microsoftstore.com.au/shop/en-AU/Microsoft/Student-PC-offer

    You get free phone technical support 90 days after purchase.


    Contact technical support

    http://EMEA.microsoftstore.com/UK/en-GB/help/contact-us

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer
    ***************************************************************************

  • I can not get connected. I log in ID w/microsoft and takes me to a sales page.

    I signed originally as AuntiM4.  I forgot my password then click on "forgotten password".  Went to the email, obtained the temporary code.  Copied and pasted into the password space and still get "incorrect password".  This is what was sent to me.

    If I sign with my identifier Microsoft I takes me to a page with no. where to go but home sales or support.  I was still not able to connect to this program.

    information from the other thread:

    Title:

    I can not get connected. I log in ID w/microsoft and takes me to a sales page.

    thread Description:

    In addition, my Skype name is passed to AuntiM4 somehow live: rosysdtr so I really don't know what password has been used. There is no change.

    Hello Marilyn,.

    Welcome to the Microsoft community!

    You cannot access the AuntiM4, get the message incorrect password and when you try to connect with Microsoft ID, you are redirected to another page.

    The problem may occur if there is a malicious content or if the hosts file is damaged.

    1. the problem occur only when you access the AuntiM4?

    2 did you do changes on the computer before the show?

    To check if the problem is due to malicious content or corruption of the hosts file, I suggest you follow the mentioned steps:

    Method 1:

    See the site:

    Difficulty of your web browser hijacked

    http://www.Microsoft.com/security/PC-security/browser-hijacking.aspx

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

    Method 2: Reset the Hosts file

     

    See the site:

    How can I reset the default Hosts file?

    http://support.Microsoft.com/kb/972034

    Method 3: Scan the computer to remove all possible malicious content

    See the site:

    Microsoft safety scanner

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.

Maybe you are looking for

  • HD download purchases SD again?

    Hello. Some time before, I bought elements to format SD. Now, whenever the attempt to download these same items in HD, I get a line item. That remove each SD element allows me to download article in HD without extra charge. This workaround is necessa

  • Re-installed linux; Firefox does not use my old profile.

    I had to reinstall my OS (linuxmint - debian edition - 201403). I left / home intact. After the process, I checked the profile - nothing has changed. So I ran Firefox. But my favorite has not loaded (the few that come with a new installation). It did

  • How to change the update channel?

    I am currently using version 1.1 of Firefox OS and I can't update it to a newer version that my operator network of shit don't release an update. In case you're wondering, this is Telenor in Serbia. In my OS form, I noticed that there is something ca

  • CP1025nw: CP1025nw

    I would like to know if the CP1025nw model is available for os X EL capitan?

  • Cannot print to printer NDO ML371 samsung

    I downloaded the software and installed, the printer displays her ready, but when I send the document for printing it bring up the file printer dialog box.